Windows Live Family Safety Filter is an enormous pain. I was called by a friend telling me that she couldn’t get into her Internet banking. Turns out that some kind of Windows Live ID screen belonging to the WLFSF is obstructing every possible Internet access. Including coming up in the middle of games. Frequently. Very frequently. As in every 10 or 30 seconds. She had absolutely no idea how it started happening. And she was quite vague as to when this started.
Every Windows Live ID and password that she knew about made no difference. I created a Windows Live ID myself and was told I wasn’t part of the family. Well frig. Ok, that makes sense but geez, I’m trying to disable this very frustrating screen.
Next to no help on the Windows Live ID screen that was popping up. I certainly don’t recall seeing any and I looked.
So I start searching Windows Help. Nothing.
Oh, and I can’t research this problem on the Internet because it won’t let me on the Internet. Aaarrrghhhhh
Did this have any thing to do with Windows Parental Control? Didn’t look like it.
I tried disabling all the Windows Live toolbars and other “helpers” in IE. No difference.
Finally I started looking through the registry for the word family. Ahh, some registry keys with DLLs with that word in there.
Well, DLLs have to be installed I assumed so I poked about in the Add/Remove Programs (or whatever the equivalent is in Windows Vista.). Aha, Windows Live Essential Tools and a few other downloads installed about eight days ago. And there’s an option to uninstall just the WLFSF.
Now I’m quite expecting Microsoft to automatically send down updates in a few months which will re-install the entire thing including the WLFSF. <sigh>
I charged her $10 for the hour and a half. It’s not her fault.