I saw the Belkin Play N600 HD router (F7D8301) at Costco a couple of days ago, for a very good price.
I’d been looking for a good price on an 802.11n router for some time – partly to increase coverage through my house, but also to ensure that I had a new router that would cope with improving technology as I buy it over the next few years.
Sadly, this router isn’t it – there are several existing protocols that it just doesn’t support, which is rather odd for a new router.
Specifically, I note that the router does not state support in its interface for PPTP or IPsec passthrough – protocols 47, 50, 51. When I asked the Belkin tech support about this, they directed me to “try forwarding ports on the router”, apparently not aware that there is a difference between port and protocol forwarding. That’s an astonishing lapse in ability and knowledge for technical support on a router, and doesn’t give me much comfort that the router itself is developed with skill or knowledge.
Another protocol not supported by this router, which seems just crazy when we’re one hundred days away from X-day, is IPv6. That’s right, IPv6, the next-generation Internet Protocol, required for numerous features of modern Windows systems such as HomeGroups, DirectAccess, etc (I’m sure there are IPv6-only features for Mac and Linux, but those aren’t my specialisation), and it isn’t supported. You can connect to the router as a wireless client, but the IPv6 protocol, access to local DHCP servers, etc, isn’t supplied to your host computer. My Linksys WRT54GL has supported that for several years, and this new router from Belkin can’t handle it.
Also unsupported is “6in4” (aka v6tunnel), as used in IPv6 tunnel schemes such as http://tunnelbroker.net, which is how I make my network a part of the global IPv6 Internet until Comcast gets around to supporting native IPv6 service. Again, this wouldn’t require the router to understand anything about IPv6, just to forward IPv4 protocol 41 correctly.
In addition to missing such basic functionality, the Belkin Play N 600 HD also fails in the reliability stakes. Two days it’s been in our house, and both mornings, we’ve woken up to a complete lack of Internet service and wireless connectivity, although the light on the front of the router is solid green, indicating that it thinks everything is fine.
Pinging the router does nothing, restarting computers (in the vain hope that it might be a wireless card issue, or some network driver failure, though our network has been fine for many years) does nothing. The only action that has an effect is that of restarting the Belkin router. Clearly, the Belkin can’t make it through the night without locking up.
As if to pour salt onto the wound, this router isn’t even able to increase range in our house – the boy still can’t get a connection from his room on his iPod. Perhaps that’s not such a bad thing, but since we were hoping to increase range with the router’s ability to pick signals out with MIMO technology, it seems like there really isn’t much point to us keeping the router.
Costco’s return policy is pretty reliable in cases like these – we take the failed device back, say that it wasn’t capable of reliable, basic use, and they refund us our purchase price. I’ll be giving it just a couple more days, in case Belkin has any hope to offer in terms of support of basic network router functionality, but I suspect I’ll just have to suck up the extra cost of using plain old reliable Linksys.