Automatically Applying hot fixes (patches) to MOM Agents

Today morning, I was reading Andrzej’s “IT Thoughts” Weblog on TechNet and downloaded the script along with Management Pack AKM rules which monitors and backup event logs with MOM. To test this script I had to download HOT FIX 913366 as mentioned in the Blog entry above. I installed the hot fix on Microsoft Operations Manager 2005 Management Server and was wondering to install the hot fix automatically to all those Microsoft Operations Manager 2005 Agents.


This was easy. To install the hot fix to all the agents automatically from MOM Server, see the following procedure;


  • First, Install the hot fix on MOM server listed in Management Servers Group aka MOM management groups (Where is my MOM Management Server? In the MOM 2005 Administrator console, expand Administration, expand Computers, and then select Management Servers).
  • After the hot fix is installed, information notification dialog boxes will pop-up – “The software was successfully updated, please open ‘Pending Actions’ view in MOM Console to update Agents”.
  • In the MOM 2005 Administrator console, expand Administration, expand Computers, and then select Pending Actions.

NOTE: To automatically apply the patches / hot fixes to MOM agents, The Control Level should be ‘Full‘. If it is set to ‘None – The Management Server will not be able to remotely apply patches / hot fixes to agents. Agent Control Level Setting can be modified / changed manually or by running a query against the MOM database as explained on Changing the Agent Control Level of Manually Installed Agents.


  • In MOM 2005 Administrator console, expand Administration, expand Computers, and then select Pending Actions. You will see a list of MOM Agents which are installed with Control Level = Full. Approve the patch installation by Right clicking the Agent and click on Approve for Processing by Computer Discovery.
  • In MOM 2005 Administrator console, expand Administration, expand Computers, and then select Agent-managed Computers folder. Right-click the agent and run the Update Agent Settings.
  • Wait for a while and you will see the agent updated from version 5.0.2911.0 (MOM SP1) to 5.0.2911.28 (MOM SP1 + HOTFIX 913366)

HKEY_LOCAL_MACHINE\SOFTWARE\Mission Critical Software\OnePoint – ServiceVersion = 5.0.2911.28


  • Instead of approving and updating Agent settings, you can also apply the hot fix directly. In the MOM 2005 Administrator console, expand Administration, expand Computers, and then select Pending Actions. Right-click the agent and click on Apply Patches now. Wait for a while and you will see the agent updated to version 5.0.2911.28.

MORE INFORMATION



The Microsoft Operations Manager (MOM) agent does not back up event logs if the Action account is configured to run as the local system account


http://support.microsoft.com/kb/913366/en-us 


Changing the Agent Control Level of Manually Installed Agents


http://www.microsoft.com/technet/prodtechnol/mom/mom2005/Library/e13cb376-c2d2-4758-a191-1c1254c1d516.mspx?mfr=true

Leave a Reply

Your email address will not be published. Required fields are marked *


*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>