Ok so before you read this you should know that I’m one of the biggest advocates of Microsoft technology. I’m always the first to jump into a verbal bout over the Xbox 360 to Playstation 3 debate but at the moment my commitment is feeling a little shaky.
You see today marks the 3rd time my Xbox 360 has RROD’d on me. So while I would usually be sitting down making my way through Lost Odyssey I’ve had some time to think.
See I was at the front of the line 2 years ago at my local EB games when XBox 360 was launched in Australia and was home within 10 minutes setting up my new console like an excited boy on Christmas morning.
Of course after I had come back down to earth and made it back to work I was quick to promote Microsoft’s new console to anyone that asked (and everyone that didn’t) so essentially I become one of Microsoft’s greatest marketing resources a word of mouth that wouldn’t shut up.
This all went along fine and then MS announced the Xbox 360 Elite, little more expensive but included a 120 GB HDD and HDMI port. I could live with that as MS provided me the ability to pick up a 120GB drive anyway and as for the HDMI port well I couldn’t use it at the time anyway so it didn’t bother me too much.
Then MS started fitting HDMI ports on all consoles and to rub salt into the wound tacks on a price drop. Now I have no problem with the price drop that’s something that’s bound to happen sooner or latter.
The HDMI port however means that any one of my friends who goes and buy’s an Xbox today will get more value for money and a better built console than someone who supported the console when it was first released. This wouldn’t bother me so much if MS offered some type of upgrade program e.g. trade in your old console with $50 and we’ll give you the new one or some way to get the new features fitted to the old console.
However MS didn’t offer any such upgrade offer and here I’m stuck with a console that for the 3rd time in 3 years has died on me and the best MS have to offer is a repair job after repair job to tide me over until my Xbox is out of the extended RROD warranty period and they try and sting me $130 each time the console dies.
So to close I put one warning out there Microsoft, be wary of breeding a SP1 mentality amongst your gaming community the first couple of months of a new console release are key to it’s success or failure. As it stands come the next round of console releases I will be asking myself “Should I buy now or should I wait a couple of months until they get it right?”