Technology that makes us need help

At the office the gang are starting to get High Def TV…and they are hitting the ‘geek’ issue… where they need help to install what used to be “just” TV.  Well it’s not “just” TV anymore.

Simple is hard….and everyone is finding that the manuals for the technology are near impossible to understand…


  • In a recent survey, 5% of Americans said they’ve been reduced to tears because of poor customer service, while 3% confessed to breaking things.
  • The number of personal computers worldwide is projected to top 1 billion in 2007.
  • How connected are corporate executives? 4 out of 5 are always connected to work – either by laptop or handheld device.
  • There are some 7 million BlackBerry users worldwide.

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