I did a podcast on service packs and while it’s focusing on Windows 2003 sp2 the basic rules are the same. Service packs are to be planned for. One thing that I just take for granted and do and don’t even think about much when doing service packs is ensuring the normal backup worked and then taking a special quick system state backup before a service pack. I don’t do this before security patches mind you, but will do a system state before a service pack (especially a OS service pack).
When you are applying a Server OS service pack also ensure you have access to a workstation and connect to that and test connections there as well.
A little bit of pre planning will ensure a solid service pack deployment
Check on vendor support
Review the SBS blog
Ensure you have a good backup
Do a system state backup as a just in case backup
Reboot the server before applying
Scan the event log
Ignore the standard messages
Install latest NIC drivers
SP 2 fix up patch http://support.microsoft.com/kb/936594
Help and support – http://support.microsoft.com/kb/937231/en-us
Test connectivity to server
Ensure you test the following that may have had issues, test VPN, connect to a workstation, test connections.
- Unable to VPN to the Server (“Error 800: Unable to establish connection”).
- Unable to RDP to SBS server
- Unable to connect to shares on SBS server from the LAN
- Unable to join a client machine to the domain
- Unable to connect to Exchange from Outlook
- Unable to connect to SSL sites either on the SBS server or on the Internet (including CompanyWeb)
- Slow network performance
- Outgoing FTP connections fail
- DHCP Server service crashes
- Slow domain logins
- Intermittent connection failures from NAT clients behind the server
- Intermittent RPC communications failures
Call support if needed: