Small Business Susan

Podcast on Service packs

I did a podcast on service packs and while it’s focusing on Windows 2003 sp2 the basic rules are the same.  Service packs are to be planned for.  One thing that I just take for granted and do and don’t even think about much when doing service packs is ensuring the normal backup worked and then taking a special quick system state backup before a service pack.  I don’t do this before security patches mind you, but will do a system state before a service pack (especially a OS service pack).


When you are applying a Server OS service pack also ensure you have access to a workstation and connect to that and test connections there as well.


A little bit of pre planning will ensure a solid service pack deployment


http://www.acidplanet.com/artist.asp?podcast=1627|2&t=5402



Check on vendor support
Review the SBS blog
http://blogs.technet.com/sbs/archive/2007/06/06/windows-server-2003-sp2-will-hit-automatic-updates-next-week.aspx
Ensure you have a good backup
Do a system state backup as a just in case backup


Reboot the server before applying


Scan the event log


Ignore the standard messages


Like MAD, Exchange AD
http://www.eventid.net/display.asp?eventid=2104&eventno=1595&source=MSExchangeDSAccess&phase=1
http://msmvps.com/blogs/bradley/archive/2004/01/22/1997.aspx


Like DSrestore
http://www.eventid.net/display.asp?eventid=1005&eventno=4658&source=dsrestor&phase=1


Install latest NIC drivers


Install patch


SP 2 fix up patch http://support.microsoft.com/kb/936594


Help and support – http://support.microsoft.com/kb/937231/en-us


Reboot


Test RDP


Test VPN


Test connectivity to server


Ensure you test the following that may have had issues, test VPN, connect to a workstation, test connections. 


  • Unable to VPN to the Server (“Error 800: Unable to establish connection”).
  • Unable to RDP to SBS server
  • Unable to connect to shares on SBS server from the LAN
  • Unable to join a client machine to the domain
  • Unable to connect to Exchange from Outlook
  • Unable to connect to SSL sites either on the SBS server or on the Internet (including CompanyWeb)
  • Slow network performance
  • Outgoing FTP connections fail
  • DHCP Server service crashes
  • Slow domain logins
  • Intermittent connection failures from NAT clients behind the server
  • Intermittent RPC communications failures

Call support if needed:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone