Thanks to Andy’s blog for this FYI about the help and support workaround

Thanks to Andy’s blog for this FYI about the help and support workaround


http://parkesy.wordpress.com/2007/06/21/sbs-2003-sp2-installations/


http://support.microsoft.com/kb/937231/en-us


%windir%\pchealth\helpctr\binaries\HelpSvc.exe /regserver /svchost netsvcs /RAInstall
%windir%\pchealth\helpctr\binaries\HSCUpd.exe -i %windir%\pchealth\helpctr\binaries\hscmui.cab
%windir%\pchealth\helpctr\binaries\HSCUpd.exe -i %windir%\pchealth\helpctr\binaries\hscsp_*3.cab


The instructions on the last line are wrong …well they are more like a ‘wild card’ placeholder.


Change the last command to


%windir%\pchealth\helpctr\binaries\HSCUpd.exe -i %windir%\pchealth\helpctr\binaries\hscsp_l3.cab


http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx


That post works as well.


P.S. while the workaround does the same thing as the hotfix I can’t disassemble the hotfix to see exactly what it’s doing…

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