Small Business Susan

Userenv errors on a SBS network

 Dear esteemed Brain Trust,

Any idea why I am getting this error?  Is this really a directory rights
issue?

Thanks ;-)
Jeff


Event Type: Error
Event Source: Userenv
Event ID: 1058
Date: 6/28/2007
Time: 2:37:38 PM
User: NT AUTHORITY\SYSTEM
Computer: ACAA1
Description:
Windows cannot access the file gpt.ini for GPO
CN={2D5F50A5-0D66-4856-9F36-6F8842CA6B99},CN=Policies,CN=System,DC=acaa,DC=local.
The file must be present at the location
<
\\acaa.local\SysVol\acaa.local\Policies\{2D5F50A5-0D66-4856-9F36-6F8842CA6B99}\gpt.ini>. (Access is denied. ). Group Policy processing aborted.

AND

Event Type: Error
Event Source: Userenv
Event ID: 1030
Date: 6/28/2007
Time: 2:37:38 PM
User: NT AUTHORITY\SYSTEM
Computer: ACAA1
Description:
Windows cannot query for the list of Group Policy objects. Check the event
log for possible messages previously logged by the policy engine that
describes the reason for this.


Remember to check out eventid.net


EventID.Net:
http://www.eventid.net/display.asp?eventid=1058&eventno=1752&source=Userenv&phase=1


 Answer:


1. Was the issue related to specific user account and workstation or all of
your user accounts and workstations?

2. If the issue is only related to specific user account and workstation,
please refer to the following steps:
a. Please change User account log on to the workstation, did the issue
reproduce?
b. The issue could occur for the credential cach, please open User Accounts
in Control Panel, click the Advanced tab, click Manage Passwords, and then
remove all of the cached credentials by selecting the credentials and
clicking Remove.

3. I would like to double-confirm if you have installed the SBS 2003 SP1.
If not, So I suggest you apply SBS SP1. To do so:

Microsoft Windows Small Business Server 2003 Service Pack 1 (SP1)
http://www.microsoft.com/downloads/details.aspx?FamilyId=B6F8A4C0-B707-4161-ADEB-44F1B756119F&displaylang=en

Generally, this issue may occur due to the following problems:

## This issue may occur if SMB signing is enabled.
## DNS Server address is not configured correctly on the affected computer.
## TCP/IP NetBIOS Helper service, the Net Logon service, and the Remote
Procedure Call (RPC) service are stopped.
## Distributed File System (DFS) service is not started
## Permission Settings are not setup correctly on the Sysvol folder.
## Bypass traverse checking right is not enabled.
## Domain controllers are in a journal wrap status
## DFS cache is corrupted or polluted.

So if the issue still exists after you applied SP1, let’s check the systems
based on the root causes I listed above.

To check the issue, I suggest that you firstly disable the SMB signing. For
detailed steps, please refer to:
839499 You cannot open file shares or Group Policy snap-ins when you
disable SMB
http://support.microsoft.com/?id=839499

To check the other settings, please refer to:
To check these settings, please refer to the steps in the following article:
887303 Applying Group Policy causes Userenv errors and events to occur on
your  
http://support.microsoft.com/?id=887303



1 comment so far ↓

  • #   Chris Knight on 07.01.07 at 9:37 am     

    This can also happen if you load up multiple IP addresses on the SBS box without disabling RegisterDnsARecords. MSKB 292822 has details on how to rectify this.