Value Driven: Turning our backs on tech – July 23, 2007:
The answer is “Yes, it’s a problem,” because most people don’t understand the reality of today’s infotech work. “A lot of IT jobs in the future will deal with face-to-face interaction,” says Stephen Pickett, CIO of Penske Corp. and past president of SIM. “You can’t do a process analysis over the phone. You can’t understand the inner workings of a corporation over the phone. You have to understand how a user wants to use software. Those are face-to-face jobs, feeling the good times and bad times, knowing enough about the company.”
It isn’t coding in cubicles anymore. Those jobs really are going offshore, and they should be. The jobs that remain are more demanding, higher paying, and multiplying fast – if only there were people to fill them.