I should have gone with my gut

I should have gone with my first instinct.  I was at SMBnation and said never ever ever ever ever ever ever install a driver from Microsoft update ..and I was redoing an older machine for a temp employee and while deploying patches and doing a final manual MU scan, I saw a video driver offered up.  And I should have gone with my gut that said no.  Instead I said yes……

So I clicked, installed and rebooted… and came back to a lovely BSOD.  (Sigh.)  I knew I shouldn’t have installed that driver from Windows/Microsoft update and instead just used it as an indicator that I needed to go look for a driver.

And one dump file later that sent me to http://wer.microsoft.com/responses/Response.aspx/11/en-us/5.1.2600.2.00010100.2.0?



Last known good does nothing.  The only way I could roll back was to log in with a VGA driver and get to the video card section and roll back the driver and then tick the box on Microsoft update to “forget” to offer up that driver to me.

Also note that this driver is not down in the driver section, but it’s an driver offered up in the high priority section that I see on certain OEM machines (Dell in this case).

So remember…. never ever ever ever ever ever ever install a driver from Microsoft update.

6 Thoughts on “I should have gone with my gut

  1. Hi Susan,

    Boy, you get badly bit by WU/MU and drivers.

    I used to have problems with drivers and WU, but that was back in the bad old Win9X/ME days. I haven’t had a single problem with drivers offered up with WU/MU on 2K/XP. Maybe I’m just lucky.

  2. Jeff Dempsey on October 24, 2007 at 10:52 pm said:


    It’s nice to know that we’re all human…

    I hate it too when I don’t follow my own advice (I consider the source…) and do things like this.

    😉 Take care,


  3. oooh i relate big time
    worst ones are network drivers
    i “hide” them all from my users with wsus now

  4. Graeme Smith on October 25, 2007 at 3:50 am said:

    Dell Boxes
    Nvidia chipsets
    WU drivers

    I’veNEVER seen this combination work. As you ruefully remembered after the fact – get the drivers from the manufacturer. Not WU

  5. Hi Susan,

    I’m glad you’re getting this advise out to others. Whenever I see a driver update it serves as notification to head over to the manufactures site and do a full driver update check for all hardware including BIOS updates.

    Thanks again Susan!
    Brian Williams

  6. ATI/Nvidia video cards = don’t take any drivers from WU
    HP printers = don’t take any drivers from WU
    Audio drivers = dont’t try 😉
    PCI Modems= No problems

    My experience 🙂

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