The end of the year tech wrap ups are in full swing and most of them are talking about the flop of Vista http://www.cbc.ca/news/interactives/who-tech-yearinreview2007/. Links to articles about performance benchmarks are being posted http://www.news.com/Windows-XP-outshines-Vista-in-benchmarking-test/2100-1016_3-6220201.html. (For the record I haven’t bought a 1 gig RAM workstation or server in ages and in fact my home SBS server at 1 gig is totally suffering because I’ve been lame and haven’t ordered the second gig strip that it so desperately needs. ) CRN even picked XP as operating system of the year… http://www.crn.com/hardware/204700548?pgno=6.
It’s funny because I’ve done a slow deployment of Vista myself, only putting it on new desktops we’ve purchased. Our older hardware is working just fine for now, but I’m looking down the road for when the SBS behind the scenes will be a 64bit Longhorn era version. So it was with a little hesitation that I sent a brand new laptop with a user that had only used XP and left UAC on with him on a trip overseas. I gave him training and then sent him on his way. He came back with no issues.
My Sister with her customized Disney desktop, who upgraded to Vista because the Disney screensaver she wanted to run wouldn’t install on her old laptop, also has been of interest. Again, accepting of change.
Some of this has to do with how these systems are being deployed. Outlook is below the 2 gig recommendation as per the Exchange blog http://msexchangeteam.com/archive/2007/12/17/447750.aspx, time was spent to educate and inform. Applications were installed ahead of time so that the person using the computer only had to use it, not install software.
But I found it funny in reading a newsletter the other day I came across these sentences written by Chris Pirillo… you know…this Chris… http://chris.pirillo.com/2007/02/27/windows-vista-im-breaking-up-with-you/ and the Chris referred to in this blog post… http://blogs.msdn.com/imtesty/archive/2007/12/23/blindly-buying-into-rumor-and-innuendo-or-how-to-loose-stock-in-your-credibility.aspx
He said in his recent video/newsletter the following sentences:
There is always a fix to something in ____. Just because it doesn’t work, doesn’t mean its broken. Now I’m not talking geekiness here. There are a lot of time when a problem arises such as applications not working because its missing a certain application, or file that it needs. The best solution to this is going on Google, or to the ____ Forums, Support or Wiki’s page. Here you can find a lot of good information to fix these issues.
Lastly and most importantly: when it comes to ____, it requires patience. Don’t give up. There will be days when you will get so upset with ____ that you want to just uninstall it. Take time, relax and sleep on it. I have figured out many issues just by taking time away from my ____ Machine and just thinking about it for a bit.
Now I’ve removed the operating system that was mentioned in the article because I want to see if you can guess what operating system his post is was referring to. But I found it interesting to say the least, that sometimes when you have an expectation of change, the mindset shifts. It accepts change. It accepts differences. It embraces being patient. It’s accepting because the brain turns on “learn mode”. And that’s the thing that I think people have forgotten since it’s been such a long time between operating system releases. We’ve forgotten to learn.
I think the biggest failure of Vista is the lack of training and education of IT professionals that use it and deploy it. We don’t understand it’s foundational changes, nor did we understand permissions much in the first place. Microsoft blew it’s opportunity to educate us on the importance of the changes it made under the hood. That’s the failure of Vista. We’ve forgotten change is hard.
But post your answer to the blog or ping me at firstname.lastname@example.org if you think you know what operating system Chris was recommended that people be patient with.
(P.S. Bob Nitrio has a great follow up in the comments and knew the answer)