Watch your keypunching sometimes

Do-do brain me miskeyed a DNS entry.  As Michael Hoffman pointed out, I typed in the wrong entry.  Just goes to show you to double check such things.

OpenDNS’s forwarders are and  gawd I have a mental block

What it should look like.

And it does resolve

I’ve also seen folks recommend using and … and the resulting arguments for and against using those forwarder values, but it does kinda annoy me that I’m having to recommend forwarders in the 2k8 era because of a base problem in Server 2008 that needs a manual registry hack and as we’ve seen the DNS in 2k8 appears to potentially have issues.  That may be acceptable for big server land, but for SBS and EBS for that matter, it just seems that needs to be a bit better and to have this solid from the get go instead of seeing if you are or are not impacted. 

Are you a fan of Essential Business Server?

Are you a fan of Essential Business Server?  Want to become one?  Want to know more about EBS?  Check out their Facebook fan page —

And then don’t forget to follow the EBS blog — the EBS newsgroups, the EBS forums in the Partner forums,  the EBS FAQ and the virtual EBS user group.

So how much is it for a plane ticket to Australia?

Microsoft gives TechEd delegates Windows 7 netbook – Software – Technology – News –,microsoft-gives-teched-delegates-windows-7-netbook.aspx

Not to sound like sour grapes, which of course I do sound like sour grapes, but for the USA version of TechEd, they lay off Steve Riley the week before, cancel the TechEd party, cancelled the certification exam testing site, the TechEd bonus “gift” is a subscription to TechEd Plus (which I gave to a partner in my SMB partner group because I already have one as a Software Assurance customer), and send out no DVD so that I have to download all of the sessions.

Meanwhile Microsoft Australia gives away Netbooks at their TechEd.

Well the one consolation is that Los Angeles had Matt Damon presenting on SBS 2008 —

Hmm….so exactly how much is a round trip ticket to Australia anyway?

How to flip your SBS 2008 to forwarders

The Official SBS Blog : Cannot resolve names in certain top level domains like

DNS Service seems to hang in SBS2008:

When you set up SBS 2008 one of the defaults it takes is root hints, but as you can see by some of those threads, in some DNS locales, DNS via root hints on Win2k8 is not a robust as it should/could be.  So besides those suggested settings, some have recommended going back to forwarders.  Now the idea here is not just any ol’ forwarders but consider “cleaner” ones.  If you have a client that is looking for a bit of management of their sites …. or … in my case I also put my Dad behind this, as a dns fowarder will not only work for residential folks like my Dad but also server networks as well.  Some have said that some of their sites and urls don’t work behind  I’d recommend you test first.

But the process is relatively straightforward…

Click on Start, Administrative Tools, DNS, click on the UAC prompt (and if you aren’t clicking on it, it’s because you’ve made it to silently elevate and not shut off completely right?)

Now right mouse click on the name of the server, and click on the forwarders tab.  Click on edit and enter in the following values:

The process looks like this in SBS 2008:

Click on edit


In that area click and enter in the OpenDNS values

After each entry hit enter for the values to “resolve”

Huh, interesting, one isn’t resolving today….

When you are done, click OK.  The Server now is connecting via forwarders.

You aren’t done yet.  Now set up an account on and add your IP address (it’s best if it’s a static IP) to your settings area.  Click on Networks and add the static IP of the network.  Then click on Settings and choose those areas you want to block.  When you have a dyanamic IP you may need to install software to hook the dynamic IP to the OpenDNS network.  From this setting screen if I hear of a bad url or network that I want to proactively block, I just enter it into the “Always block” settings.

Some of you may do similar to this with your managed firewalls and control access from that.

But bottom line if you want to flip your server to DNS forwarders, that’s how you do that (you just substitute the IP addresses of your ISP if that’s what you prefer), if you want to forward to opendns, that’s the exact info how to do it.

Virtualization in the SMB

So Dave Sobel emailed and said that he set up a new listserve specfically for topics in virtualziation….


So based on requests, Evolve and are launching a yahoo group for discussion of SMB related virtualization scenarios, etc.   The intention is to build a resource for technical and sales information, much like some of the other groups out there, but allowing a specific focus on using virtualization in the SMB.  We’ll be linking material off the website too and helping consultants get information they need.

I’m doing something of a “soft” launch, not hitting the lists, but instead inviting the smart folks I know out there to join in.   Please feel free to join us – lots of smart people here who can really help others.

Would love to have you join us!   Feel free to forward to anyone you think would benefit or be a great participant.


Dave Sobel
Evolve Technologies

So I asked him if it was okay to blog this and he said yes.  So how about we not make this a ‘soft’ launch, but make it a big one.  IMHO virtualization is a key wow-ness of SBS 2008.  And with XPMode in Windows 7, you’ll be doing and supporting virtualization from servers to workstations.  If you aren’t prepared you should be.

So what other apps have you found that aren’t quite 64bit ready?

Russ’ comment reminded me that we do have some apps out here that aren’t 64bit ready….

Not supported on 64bit:
UPS: UPS WorldShip 2009 System Requirements:

Is supported but indicates you may have issues…
Lacerte Professional Tax Software – 64-bit Platform FAQ:

Flat out won’t be supported on SBS 2008…

So what other apps have you found that aren’t quite 64bit ready?

So we just want "a" phone

Coding Horror: The iPhone Software Revolution:

So someone at my office wants a phone.  Not a iPhone.  Not a PalmPre.  Not a Windows mobile.  A phone.  One that will just take a cable and sync with her calendar on those occasions she wants that.  But she doesn’t want a data plan.  She doesn’t want activesync capabilitles.  She doesn’t need to send text messages.  Nor tweet.  Nor blog.  Or take pictures.  Or video movies.  Oh and it has to be Verizon as it will get coverage on the coast.

And I cannot tell from the Verizon page which phones are JUST a phone with a little bit of software to support a calender information transfer.

She doesn’t want a mobile computing platform that you can “get an app for that”.  Or one that has a slide out keyboard.  She wants “a phone”.  One that has a battery life of a week or two.  You know… just a phone.

Why is it that you cannot tell from the web sites what EXACTLY these phones do?  And when you do want a phone that supports activeSync, sometimes it’s even hard to tell that.  You have to give Apple credit with their you get one size, one capability model.  You know exactly what it does.  And it will sync with Exchange as well as support pop-ing out to personal email.  But to all other phones offered up by all of the other cell plan providers… boy is it hard to figure out which one is just “a phone”.

Top topic means top for the bad guys too

Jackson dies, almost takes Internet with him –

As every TV station tonight has a Jackson tribute, as CNN states that the Internet was broken by the story, as even Google thought a virus had this the web and unsubstantiated rumors of deaths of other celebs, only to be quashed as untrue by other tweets, these are interesting times aren’t they?  But that focus on top topics is not only being tracked by you, but also by criminal gangs.

They also track what ‘new thing’ is the latest thing on everyone’s radar.  Did you see the story where a twitter account was hacked by someone and now his account was spewing out malware laden links?  Given the popularity of Guy, it should be a reminder of the potential for bad on any platform.  

We all need to be aware that businesses that thrive on Internet crime are looking to capitalize on the very same topics you might be searching on, the very same web sites you surf on, and borrowing the twitter accounts of the people you find interesting. 

Be also aware of the urls you click and where they go.  URL shortening services can be dangerous in many ways. But the biggest one is being a bad link you didn’t plan on.


So how do I upgrade from x86 to x64?

Let’s say you have Vista 32bit… or XP 32bit for that matter… is there a direct path from x86 (32bit) to 64 bit? 

Not exactly.

Microsoft says… Cross-architecture in-place upgrades (for example, x86 to x64) are not supported.

But when you deploy XPMode on top of Windows 7 64bit you do end up with a 32bit operating system sitting on a 64bit workstation.  So there are ways with file and transfer wizard tools to put the data that was on that old XP on the new virtual XP that you will plop on top of the 64bit Windows 7.

(as an interesing aside a document that was linked to at this url said that RC to RTM would be supported but that’s not what I’ve heard so it’s no wonder that it looks like this doc has been pulled  –

But plan for a 32 to 64bit migration because if you were thinking about jumping the 32 to 64 bit divide nows THE time to do it.

Just have a backup

  Hi, Diva Susan,

I read ‘The dreaded “Stuck on update 3 out of 3” issue’ in your “The correct way to install Vista Service Pack 2” item today.   Unfortunately, the MS terror is not limited to Vista SP2 and IE8.

I got the daily dreaded popup from the June 2009 “Cumulative Update for Media Center for Windows Vista (KB967632)” since 11 days ago until I stopped the Automatic Updates about 5 days ago.  What is worse is that I have only one restore point dated today.  So those advices in your article about KB949358 and the Yahoo forum link are too late for me.  

I am thinking about following the advice of “If it ain’t broke, why fix it? I have a hardwired router and great anti-virus and anti-spyware software so I just update those. I haven’t had ANY problems in over a year.” in

Sometimes I wonder if what I do is a disservice to people.  Let me explain why.  And I apologize in advance to every family member of the Air France disaster.

When I write articles at on patch management, I’m the Ambulance chaser.  I’m the live reporter on the scene.  I’m the CNN anchor telling you the horror of the Air France disaster.  The reality that every day people get in airplanes, cars, trains, busses, mules, horses and any number of transportation vehicles and get to their destinations just fine.  But I’m the one on the scene of the bloody accident telling you to be careful.  To buckle up.  To be afraid.  To fear….. to fear…. life.  And I don’t want you to fear that.  Because honestly the patching issues I talk about are like the Air France disaster.  Indicators that issues may occur.  Indicators that we need to look at our equipment, but not a sign that EVERY plane is suddenly going to drop out of the sky in mid flight.

I do want you to feel like you are in control.  And before someone says that cloud computing takes all this patching headache away and transfers it to the cloud… okay you got me there… sort of…until their update screw up means that you are still dealing with cloud updating issues.  They too blow up.  They too roll back.  And maintenance is on their schedule not yours, so as long as you understand that they too update just at a larger scale than your computer and you may still have issues it’s just at a much larger scale and lots more people are cussing at each other and dealing with the support issues of bad updating.

So if you aren’t comfortable in leaving automatic updates turned on, I understand.  But please do not turn off updates completely.  And please make a plan that security patches you will install pretty quickly.  But it’s okay if you want to wait on a patch that isn’t a security one and isn’t a priority to you.  Like I always say, Internet Explorer is not a patch with a high priority on my Servers but it is on my Workstations.  As to the potential for issues with Vista where it gets stuck in that loop of installing 3 out of 3, it can occur on Vista, it can even occur on Windows 2008.  But it’s not occuring on all computers.  And the probability is that your particular Vista is not that Air France plane.

So how do you make sure that you aren’t that Air France plane?

HAVE A BACKUP.  While we honestly don’t know for sure what happened with that Plane, it appears that some horrible malfunction occurred.  In the computer world we have a much easier way to protect ourselves by having a backup.  It can be as low tech as the built in one with Vista, to a better one with Storage Craft or after seeing Kevin Royalty’s presentation on Home Server last night and especially the HP models with the ability to do streaming media over the web, remote access, the backup technology it has is way cool, having one of those or a NAS unit to backup those workstations you REALLY CARE about is wise.  I confidently install patches because I either have machines that are backed up because I care about them, or that they are test machines that I don’t care about. 

If you have a computer you care about and if you don’t want that computer to blow up, you have a backup.  It’s that simple.

Even if you didn’t plan and prepare… there are still ways to dig out of the disaster —  The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista:;en-us;949358  I’ve seen that pending.xml info work many a time. 

But the way you prepare for ANYTHING in life is have a plan.  For the risks I take getting in my Mini Cooper and driving around, I buckle up my seat belts, I follow the posted speed limits (really, I do).  For when I get on planes and the turbulence starts and my stomach starts to flutter with anxiety, I tell myself it’s just a ride on Disneyland and relax and tell myself that the reality is that the bulk of the people using cars, planes, busses, trains, and yes…. even computers…. get to their destinations just fine.  We hear about the disasters.  We never write stories about when things “just work exactly the way they were intended to”.