Can anyone recommend the top performing Network Management software for a small IT service company?
So I was asked in the comments…
Can anyone recommend the top performing Network Management software for a small IT service company like mine? Does anyone use Kaseya.com or GFI.com? How do they compare to these guys I found recently: <a href=”http://www.n-able.com”> N-able N-central helpdesk software
</a>? What is your best take in cost vs performance among those three? I need a good advice please… Thanks in advance!
The best resource is to read up on the comments in the firstname.lastname@example.org listserve. The answer is “it depends”. Some people like Kaseya for it’s robustness, but some people don’t like it because it’s expensive and can be time consuming to do right. Some sign up for hosted solutions to begin — http://www.virtualadministrator.com/ Then there are folks that sign up for the remote management tools provided by http://www.mspsn.com/.
I wouldn’t say there’s one “best” in the pack, each one has pros and cons, but my best advice is to lurk on that list. See the likes, dislikes, the rants and the raves.