Migration from SBS 2003: Planning and source server/domain health check:

Microsoft Advisory Services Engagement Scenario – Migration from SBS 2003: Planning and source server/domain health check:
http://support.microsoft.com/default.aspx?scid=kb;en-us;982905

Now before you read this and freak out that Microsoft advisory services are going to start stepping in between you and your customer and start doing migrations…  read this KB.  See how it’s setting the scope for the MS side of what support incidents you may need/hit… and more importantly what the steps are to ensure a proper healthy AD BEFORE you begin the migration.


Should the customer request assistance with bringing the current environment to a healthy state beyond the time allotted to such task in this offering (60 minutes), separate, break-fix Support Incidents will need to be opened to address each subordinate issue. Further, should any issues arise while performing agreed upon scoped tasks in Migration or New Installation scenarios, a maximum of thirty (30) minutes will be spent troubleshooting. This troubleshooting will be considered billed within the current advisory case. If the issue is not resolved in these thirty (30) minutes, a new, break-fix Support Incident will need to be opened at the customer’s cost to address the problem. The Advisory Support Engineer may work the Support Incident at their discretion.


Take a look at this specific engagement checklist and how it lays out what tasks you should do –


Tasks



Collapse this tableExpand this table
Task Name Estimate (Minutes) Estimate (hours)
Collection of source environment information Note: This is a discussion that will help understand the current environment. It might creep into some of the other tasks. 30 0.50
Review of event viewer events. Note: High level overview, looking for errors that could cause problems during the migration. 30 0.50
Collection and Analysis of DCDIAG and NETDIAG output (Installation of Support Tools required) Note: No time should be spent in installing tools, that is part of the pre-reqs. 15 0.25
Collection and Analysis of SBS 2003 BPA output (Installation of BPA required) Note: No time should be spent in installing tools, that is part of the pre-reqs. 15 0.25
Collection and Analysis of IT Environment health scanner output (Installation of Tool required) Note: No time should be spent in installing tools, that is part of the pre-reqs. 15 0.25
Collection and Analysis of Exchange 2003 Best Practice Analyzer output (health and pre-migration check) (Installation of Tool required) Note: No time should be spent in installing tools, that is part of the pre-reqs. 30 0.50
Discussion of environment health and action plan. Note: Discussion about the findings and repair steps if needed. 30 0.50
Corrective actions as needed as per time scoping for the scenario, Problem resolution cases would need to be created at the customer’s expense if needed. Note: Time allotted for minor actions to correct issues detected that could prevent a good migration. Any large issues would need their own problem resolution support case. 60 1
Verification of Administrator’s account group membership and primary group settings. Note: Checklist of known issues that might not be checked by the toolset used. 10 0.16
Verification of strong password Note: Checklist of known issues that might not be checked by the toolset used. 10 0.16
Verification of WSUS and WSUS policies being disabled (if present) Note: Checklist of known issues that might not be checked by the toolset used. 10 0.16
Verification of SBS 2003 network subnet. (Must be a Class C, private subnet). Note: Checklist of known issues that might not be checked by the toolset used. 10 0.16
Apply hotfix 939820 on source server. Note: Checklist of known issues that might not be checked by the toolset used. 30 0.50
Raise functional levels of domain and forest Note: Required step on source server. 15 0.25
Running of the Migration Source Server preparation tool, confirm the version being used matches the SBS 2008 media. Note: Required step on source server. 30 0.5
Walkthrough of the Answer File creation wizard, creation of proposed answer file. Note: Required step for migration. 30 0.5
Source Exchange server mailbox optimization suggestions Note: This is a discussion on some of the options to optimize exchange, this should not include any actions, just sharing of documentation. Mostly documented in the migration guide. 15 0.25
Discussion on timeline for the actual migration setup. 15 0.25
Creation of System State Backup. Note: Do not skip this step, if customer does it on their own, we need to verify it completed correctly. 30 0.50
Total 430 7.16

 


Bottom line read over that KB and see how your pre-migration checklist compares.  Are you doing all of those steps?


If you aren’t, why are you not doing them?

Comments are closed.

Post Navigation