So you have a PowerPoint 2007 update being offered up on boxes where only Office 2010 has been installed?
Check to see if you have Microsoft Office 2007 Primary Interop Assemblies installed. If you do, remove it, as that’s what is flagging the update on your systems.
So … now you are probably wondering how do you have that?
Answer: (at least in my office) is Quickbooks – I think 2010, maybe 2011 version — I’ll have to double check but it’s a more recent vintage that installed that.
- Office 2007: ThirdParty\MSOffice\vstor.exe
- Office 2003: ThirdParty\MSOffice\vstor20\vsto.msi
So if you have been impacted where KB2596764 errors out with a generic 0x80070643 error? And you have Office 2010 (and only 2010) installed? See if you have a Microsoft 2007 Primary Interop Assemblies installed on your system and remove it.
Please note this will not impact exporting to Excel. In fact I see no change in behavior
as a result of removing it, so I’m not sure what (if anything) it was used for.
If that DOESN’T fix you up, holler and we can get some support cases set up. To holler email me at susan-at-msmvps.com .