Mulling over the SBSC call

Gardening tasks this afternoon.  Bought another Moonshine Yarrow to match the other side of the front garden.  Planted a Buddleja Buzz Magenta in the back garden to bring in more bees and butterflies.  My first year planting of New Dawn Rose is putting on it’s second bloom.

On the geek front I’m still mulling over yesterday’s SBSC call with Eric Ligman and company.  Windows 8 lately is proving to me that Microsoft only listens to electronic feedback and poorly designed surveys with sampling errors of plus or minus 16 percent or so.  In their actions and deeds lately I do not hear them “listening”.  Truly listening.  They are a beancounter run company who wants metrics.  And quite frankly you and I do not give them metrics.  Lord knows I don’t.  If they looked me up in their Microsoft partner profile they’d see that I’ve not has a single SBS sale attributed to me.  Never.  Ever.  Yet how many customers of SBS, how many partners that sell and install SBS still, to this day, read this insane blogging that I do. 

It was good to hear other partners say in the call everything that I’ve been saying for months.  Microsoft when you say “we’ve talked to partners” when you’ve made these decisions… I wonder who are you talking to?  Do I think they’ll make changes and keep the SBSC?  I hope so.  They said that they needed to push partners to embrace the cloud.

ABSOLUTELY.  But gang, having a required exam of Office 365 is not all the things we need to know about the cloud.  As even Pinterest and Netflix found out this weekend, cloud deployments are not a walk in the park.  The cloud is more than Office 365, it’s more (quite frankly) that Microsoft right now.  Microsoft is the slow man out of the horserace and if the headlines are right… are not pushing the tools to the developers like they should if they want to be more in the cloud.

And don’t get me started that System Center Essentials is not a SMB solution.  Intune doesn’t cover Servers.  I said when Intune shipped that it wasn’t SMB enough and that it would turn into a mid market tool and I was right.

So will Microsoft listen to those in the SBSC program and keep it alive?

Time will only tell. 

In the meantime I need to get back to blogging about HyperV and SBS Essentials and pondering about internal wireless at the office and how the consumerization of IT (aka iPads inside the office) means that I feel like I’m lowering my wireless security standards.

More on that tomorrow.  Along with boring you with random chatter about my summer gardening tasks.

Some feedback on the Metro-ing of Knowledge base articles

Gardening activities tonight – planted May Night Salvia and refreshed the Cocoa Mulch in the back rose garden.

Geek activities tonight… blogging to raise awareness over Microsoft change in KBs that slows me down and loses needed information and to hopefully get someone to understand and tweak changes they recently made to the Microsoft Knowledge base articles.

So tonight they “metro’d” the KB articles.  Fine, go Metro happy.  But how about not losing a key piece of info in the process of Metroing it?

Go to the sample of;en-us;2686509 

At the top where it used to have the article ID in small letters it also would say the revision number and the date.  Don’t see it do you?  To find it click on that “View other products” which jumps you down to the bottom of the KB article and then scroll back up a little bit.

But Susan, it’s only one click and a scroll, I mean it’s only a few more clicks and a few more seconds out of your life.  Really what are you crabbing about?

I watch RSS feeds of KB articles and when I see one of interest I look at it.  And the very second thing I look at after I read the title of the KB is the revision number and the date to determine if the KB was a brand new one or not.

See that?  The key info that I look at is now buried at the bottom of the KB.

Microsoft when you get feedback when you change stuff ASK PEOPLE THAT USE THE STUFF BEFORE YOU CHANGE IT PLEASE.,+2012&cd=1&hl=en&ct=clnk&gl=us

That’s a google cache of how they used to look.

See how the info used to be right up at the top at eye level?

So Microsoft, Metro all you want, but the principles of Metro design is that information is clear and easy to read.  Finding the release date and revision date no longer is in the Metro manner of delivery.

Please fix it.  Every second I don’t have to click and scroll means I have that many more seconds to plant in my garden.  Should get seeds for Mexican Sunflowers next week.

Microsoft Small Business Competency Partner Forum tomorrow

From the MSsmallbiz listserve 

mssmallbiz] Microsoft Small Business Competency Partner Forum tomorrow




Thu, 28 Jun 2012 20:49:47 +0000




Microsoft SMB Communications <


To: <>

As you know, we recently launched the Microsoft Small Business Competency and I have seen and heard questions, 
comments, etc. regarding the Small Business Competency from some partners through a variety of systems. I have
had the opportunity to connect with several partners about their input and feedback, but also know there are others that
have expressed a desire to have their voices heard and their input and feedback voiced to the appropriate people at Microsoft. As such, I am offering up this opportunity for an open forum discussion regarding the Microsoft Small Business Competency
with myself, Microsoft Worldwide Director of Partner Experience and Arnold Bogaards, Microsoft Worldwide Director of SMB
Partner Marketing to discuss these items. This is not a presentation, but rather an open discussion. Arnold and I will address
some of the questions we have received already, just to set them aside and level-set, but the main purpose of this call is to
give you, our Microsoft partners, a forum to have your voices heard directly. Here are the details on joining us for the Microsoft Small Business Competency Partner Forum: Date: June 29, 2012 Time: 11:30 am - 12:30 pm PDT How to attend: Join online meeting by Phone +14257063500 +18883203585 Find a local number<> Conference ID: 75916011 I look forward to talking with you tomorrow. Thank you and have a wonderful day, Eric Ligman Join Director, Worldwide Partner Experience Microsoft Corporation Get support,
get trained,
and use your benefits<> as a partner today Microsoft Partner Information RIGHT ON YOUR PHONE Follow me on Twitter, my Blog,
and LinkedIn to see what I'm thinking

Don’t approve Skype update published to WSUS

Edit:  as of noon pacific this update has been expired off of servers.  If you go and do a manual sync of WSUS it will expire off.  If you’ve already had this installed, manually uninstall it or use psexec to uninstall it (see thread at  and use psexec \\computername -h -s MsiExec.exe /X{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8} /qn )

FYI seeing the detection on this going broader than it was supposed to.

My understanding is that it’s only supposed to go to machined that already had Skype.   Detection obviously got screwed up.

Skype 5.9 for Windows Update on June 12, 2012:

Subject:     Skype 5.9 Update
Date:     Wed, 27 Jun 2012 10:44:41 +0100
From:     Dino

Reply-To:     Patch Management Mailing List <>
To:     Patch Management Mailing List


I notice a new category in WSUS/SCCM products list. The product was Skype.
Has we have a few clients with Skype installed I checked the box.
Today I had a new update available, Skype 5.9 for Windows.
It came in software updates so I deployed thinking that it would update
the machines that needed to be updated, machines with Skype installed.
But Skype update is being installed even in machines without Skype

Like it would if I had distributed via software distribution.
This is not normal, is it? An update should not affect machine without the
software installed?
Is this a way for Microsoft to have Skype disseminated?

With the best regards,

Missed the SBSC call?

The one that talked about the small business competency?

If that doesn’t work try  for the link

Steal my content!

Please:  Steal my content.  Seriously.  Let your small business clients know that they are not protected by FDIC insurance if they suffer financial losses from their business banking account.

Online Security:

I, Susan Bradley, authorize you to repost/reuse/post as your own/adjust the content as you see fit.

Get the word out.

10 hours to go for the SMB online conference

SMB Online Conference / MSP Online Conferences:

In a few hours the SMB online conference will begin — check it out!

Patching WSUS – KB2720211

As I’m watching on the BBC the Friday’s edition of Gardeners’ World, I’m patching my server and preparing to patch for the WSUS cert issue.  As you may be aware we’ve seen some folks get nailed by this patch.

Unfortunately I can’t give you a clear idea of why some are getting nailed. 

So before we patch WSUS it’s a good time to weed it out and deadhead it.  (okay so listening to Monty Don while patching and writing a blog post means that you’ll probably get some gardening references thrown in tonight).

First thing I’m doing today to hopefully ensure that I have a successful WSUS updating is that I’m ensuring that I update WSUS KB2720211 all by itself.  So I’m installing all other updates I plan to do today, rebooting.

<wait wait wait – or use a script to shut down >

Now that the server has rebooted from all the other updates, we’re going to get our WSUS equivalent of the hula hoe out and rip out the old dead patches.  Launch the WSUS console and go into tools and then into options. Go down to the wsus cleanup wizard and run this one tickbox at a time.

I decided to not follow the SUS support blog and reindex the WSUS mainly because I have a pretty small one (as compared to the Enterprise guys), and secondly when I went to install that SQLCmd thing they talked about… I got this: Product: SQL Server Command Line Query Tool — Installation of this product failed because it is not supported on this operating system. For information on supported configurations, see the product documentation.

Hmm…  okay so let’s not do that.

What I did do was to backup the database just in case.  I’m doing this on a SBS 2008, the other platforms are similar.

Go into SQL 2005 Express by runas Admin and choose \\.\pipe\MSSQL$MICROSOFT##SSEE\sql\query .  Then go into the SUS database

Right mouse click on tasks and back it up

 Choose disk and park it somewhere you will remember.

I did this update all by itself and keep in mind that because it’s taking down WSUS and the IIS website, it nailed RDgateway so I’d not rely on RDgateway/RWW patching for this one.

A small command window pops up and it’s a fairly fast patch.  Then reboot.


Somewhere over the rainbow
Way up high,
There’s a land that I heard of
Once in a lullaby.

Somewhere over the rainbow
Skies are blue,
And the dreams that you dare to dream
Really do come true.

Someday I’ll wish upon a star
And wake up where the clouds are far
Behind me.
Where troubles melt like lemon drops
Away above the chimney tops
That’s where you’ll find me.

Somewhere over the rainbow
Bluebirds fly.
Birds fly over the rainbow.
Why then, oh why can’t I?

If happy little bluebirds fly
Beyond the rainbow
Why, oh why can’t I?

To Eriq.  

Once upon a time, many years ago, you sent me an email out of the blue.  Let me know that something was going on that no one else was talking about.  Reaching out from behind the gates of the Empire to build a bridge.  A bridge of understanding.  You helped me see both sides of an issue.  You helped me see a different viewpoint.  I keep expecting you to pop up on my IM window with a “You got a sec?”  I keep expecting to see you post in a forum or help someone by blogging about some nuance that we never thought of.  I keep expecting to see your Purple shirt.  You see, I have this thing about logo’d shirts.  Microsoft never gave out SBS logo’d shirts.  So I stole the logo and had them made because I was proud to be representing the Small Business Server Product.  So I made SBS MVP logo’d polo shirt at a local embroidery shop and asked everyone else in the group if they wanted one.  Everyone else wanted Navy blue shirts or some other business-y color.  Not you.  No sir.  You wanted Purple.  A bright intense purple color.  

For me, you’ll be my purple.  

So on this day when I’m here in Fresno and your friends and family are in Texas saying goodbye to you, I can’t say goodbye.  I couldn’t even bring myself to order flowers for your funeral because it would make your passing too real.  Yeah, I know.  Lame on my part.  Remind me to send a living plant to Anna to put in her garden and not a funeral display to better honor you.  You see, I wasn’t ready to say goodbye to you yet.  Not yet anyway.  Because to me you are still there.  Still there on the other end of an email, still there on the other end of an IM window.  

We live in a weird world where you are still online.  Still have web sites to read, still have recent twitter posts I can look at.  Still have SBS related web sites that are valuable to people (and will remain intact as long as they are needed).  Still have left behind a legacy of books, and support resources that still give back to people.  

But you aren’t where you are really real to me.  On the other end of an IM window popping up with a question, or me hitting you on IM and asking you “Can I bother?  I need to vent!”.

Tonight on the PBS station they had an American Masters show on Judy Garland.  And when they got to the part where they showcased the Wizard of Oz and she sang Somewhere over the Rainbow, I thought of you, Eriq.  I thought of purple.  I know you are in a better place now.  You are on the other side of that rainbow where you don’t hurt.  You don’t have to take medicine.  Your back isn’t aching anymore.  You are probably wearing a Texas baseball shirt checking out all the other baseball players and planning Mac and Kerio migrations.  I know you are probably worry about Anna, but just like you she’s strong when she needs to be.  

She’s been getting donations for yarn caps in your honor.  I’ll be asking for a special one made, in, what else, Purple. 

You hang in there and I want a hug the next time we meet up.  It may be some years (hopefully) so you’ll have to be patient if you don’t mind. 

P.S. just thought of something ironic.  I’m typing this up on the MacBook Pro laptop that stays downstairs.  Kinda fitting.  Until I see you next, 


ActiveSync: Exception message: Maximum request length exceeded


EVENT # 1402228
EVENT LOG Application
SOURCE MSExchange ActiveSync
DATE / TIME   6/21/2012 11:15:46 PM
MESSAGE An exception occurred and was handled by Exchange ActiveSync. This may have been caused by an outdated or corrupted Exchange ActiveSync device partnership. This can occur if a user tries to modify the same item from multiple computers. If this is the case, Exchange ActiveSync will re-create the partnership with the device. Items will be updated at the next synchronization.

— Exception start —
Exception type: System.Web.HttpException
Exception message: Maximum request length exceeded.
Exception level: 0
Exception stack trace: at System.Web.HttpRequest.GetEntireRawContent()
at System.Web.HttpRequest.get_InputStream()
at Microsoft.Exchange.AirSync.Command.get_InputStream()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
— Exception end —.

And you keep getting this alert.  Over.. and over.. and over.. and over…


Event ID: 1008 Source: MSExchange ActiveSync:

Event ID 1008 – Maximum request length exceeded « Doug G:

Tell the person not to send large emails via their phone or edit the value on the activesync

Make a copy of the config file

Edit it in notepad (find the line)

I bumped it to 15 meg.
Saved it, restarted the IIS