SBS – FAQ (solution sharing): sbs backup utility – Microsoft Partners Forum:



SBS 2008



The backup doesn’t start it fails on the following “Backup Unsuccessful” Creating the shared protection point on the source volumes failed. Unknown error (0x8004230f)



1. login to your SBS 2008 server, Click Start, type regedit in the Start Search box, and hit Enter.

2. Locate and then click the following registry key:


Note: If the Parameters registry key is missing, perform the following steps:

Right-click the swprv registry key, select New, select Key, type Parameters and hit Enter.

3. Once the Parameters registry key is selected, verify that the ServiceDll registry value has the following value:


Backups fails with VSS Event ID 12292 and 11 on Windows Server 2008 and Windows Server 2008 R2

I’m still tracking issues where IE10 install fails with  Neutral package installation failed

If you are impacted Microsoft is looking for log files…

As Susan’s put above and to reiterate, if you’re seeing “Neutral package installation failed” error, please gather and send some log files using the procedure detailed and either send to Susan or the alias included below.

“Instructions for the end user would be to:

    Copy GetLogs_local.bat to desktop
    Run elevated
    Send back the SetupFailureLogs folder that the script creates    <<< download the bat file from there”

If you could then zip up the folder that ends up on your desktop and send it to (change the -at- to @ and -dot- to.)

Thanks and Regards


Mark Feetham Senior Program Manager Internet Explorer Product Quality

Consumers’ shift to older iPhones raises concerns on Wall Street –,0,7968879.story

There’s two things that analysts may need to understand.

Thing one is – most people are on a two year contract, so you don’t jump phones just because.

Thing two is – many of the iphone 4 buyers are “second wave” buyers.  In my personal experience they are the fathers and other folks you finally convinced to buy a smart phone, get off of a flip phone (or no phone) and get a phone.  So the fact that they are buying *any* Apple phone means that Apple is getting more consumers into the Apple ecosystem.  Which quite frankly is still the most robust and easy to use app system.

So we all know that SBS 2011 drops off volume licensing on 6/30/2013 right?  Right?

But how long do you have to buy cals for SBS 2011?

Answer:  2016


Q: What are the possibilities of extending Windows SBS 2011 Standard licenses beyond 2013?
A: Windows Small Business Server 2011 Standard will remain available through the OEM channel until December 31, 2013, and will remain available in all other current channels until June 30, 2013. The Windows SBS 2011 CAL Suite will remain available through the OEM channel until December 31, 2016, and will remain available in all other current channels until June 30, 2016.

So Andy Williams in the forums figured out the proper process to fix back the http://connect site once Trend went in there and enabled the cgi-exe handler.

He said… “I right-clicked on CGI-exe and unchecked only the Execute checkbox. This moved the CGI-exe item to the disabled list, but left everything else alone. In this configuration, http://connect and Launcher now works. The system can be returned to defaults  easily if needed in the future”

Running DHCP Server on Windows Server 2012 Essentials – The Windows Server Essentials and Small Business Server Blog – Site Home – TechNet Blogs:


Running DHCP Server on SBS 2011 Essentials With a Static IP – The Windows Server Essentials and Small Business Server Blog – Site Home – TechNet Blogs:

So the key thing here is to either let the dhcp stay on the router AND leave the server with a dynamic IP OR put the dhcp on the server.

You can’t give the server a static IP as it will mess with the dynamic dns settings.  Pick “classic” dhcp and set it up on the server or “new style” and don’t mess with it.

From James Hill on the Office 365 partner listserve…

He faced an issue where he was trying to deploy Office 2013 and the ‘click to deploy’ streaming option was taking way too long and hogging up way too much bandwidth

He recommended the following steps:

1.       Remove all versions of Office.  If you have a broken Office 2013 use this fix it.

2.       Install Office 2013 Home & Business from the downloaded img after logging in to   with the users Microsoft account (not their office 365 account.  Their Microsoft account was required to obtain the free upgrade to Office 2013).  Click on Install Office at the top right of the page.  Then under Account Options select Install from a disc.  Then select I want to a burn a disc.  Then you can download the .img.  This happens to be the place where you can actually see the product key as well.  If you use streaming you don’t see the key.  Call me old fashioned but I like to record the key in a safe place.  Once the img is downloaded mount the img if you have windows 8 and run the install.  Otherwise burn the image to disc or use 7-zip or something else to extract the image.

3.       Open Outlook and enter creds for office 365 etc.

4.       Download Lync Basic x86 from

5.       Open it and enter the office 365 creds.

6.       Don’t install Lync basic from the Office 365 portal!

Thanks James! And check out his excellent blog!

So the other day I said I should buy a “Mommy, why is there a server in the House” book from ebay and have Grey autograph it.

Guess what arrived in today’s mail!

Thank you too Grey for all that you have done with the Backup Box by Gramps!

(Which by the way is a really great backup companion to a SBS 2011 network as it can backup the workstations)

Back after a short vacation down to LA.

And after checking in with the sample geek generation of the future, they are all using google docs.  Not Office 365.

Your next employee will be more used to Google technology than Microsoft.

Something to think about.
“Windows SBS 2011 Standard, which includes Exchange Server and SharePoint Foundation, will be the final such Windows SBS offering. It will remain available through the OEM channel until December 31, 2013, and will remain available in all other current channels until June 30, 2013”

A friendly reminder.  SBS 2011 Standard drops off of volume licensing availability on June 30th.