Small Business Susan

Important! Discontinuation of Support for Windows XP and Office 2003

Important! Discontinuation of Support for Windows XP and Office 2003

Dear CCH Customer:

CCH will begin phasing out support of Windows XP and Office 2003 in our software products beginning in tax year 2014. While the discontinuation of support is still over a year away, we are notifying you now so your firm will have adequate time to replace or upgrade any operating systems. In general, CCH software products will continue to support XP and Office 2003 through the 2013 and early 2014 product releases and any tax year 2013 updates for ProSystem fx Tax and CCH Axcess. Details on the final versions scheduled to support XP and Office 2003, as well as estimated release dates for the first versions that will not support these products, can be found at
http://support.cch.com/answerdoc.aspx?id=sw42032 or in the table below.

Sunset Dates for Windows XP and Office 2003 Product Support


Software
Solution

Last Software Release Supporting XP/2003

First Unsupported Release

Version Number

Estimated Release Date

ProSystem fx Suite

     Tax

v 2013.05000

Nov 2014

Dec 2014

     Fixed Assets

v 2013.03000

Sept 2014

Dec 2014

     Planning

v 2014.02000

Q4 2014

TBD

     Scan

v 9

Q4 2013

TBD

     Practice Management

v 2014.14.01

Q2 2014

Q4 2014

     Document (Foundation)

v 4.0

Q3 2013

TBD

     Document (On Premise)

v 2013.5

Nov 2014

Dec 2014

     Engagement

v 7.1

Q4 2013

Q3 2014

     Knowledge Coach

v 2.0

Q3 2013

Q3 2014

     Trial Balance

v 2013.a01

Q1 2014

Dec 2014

CCH Axcess (all modules)

v 2013.5

Nov 2014

Dec 2014



 
To best meet customer requirements, it is CCH’s policy to extend and align our support of operating systems and other key products with the software vendors.  As such, we are aligning this decision with the expiration of Microsoft’s extended support of these products scheduled to occur in April 2014. After this date, Microsoft will stop providing security patches or other updates to Windows XP and Office 2003, and Microsoft will no longer investigate any issues with these versions of the products.
 
Please feel free to contact Support at Contact Us or call 1-800-PFX-9998 (1-800-739-9998), option 3, if you have any questions.

Find answers to your CCH questions in our Knowledge Base at http://support.cch.com/answers/.

Sincerely,

CCH, a part of Wolters Kluwer



1 comment so far ↓

  • #   Joe Raby on 06.16.13 at 12:08 am     

    Question about end of support:

    How long after support ends until they pull all support articles and downloads for XP?