Small Business Susan

Entries from August 2013 ↓

Can Windows Server 2012 Essentials be upgraded for free to R2?

In a word? No. First off 2012 R2 is not a free upgrade – unless you have software assurance.  On the server side it’s a new version, not a free upgrade.  Secondly there is no inplace upgrade option available.  It will be a manual migration to an r2 version. So not free. No inplace upgrade.

If you are having issues getting VL Technet from Provantage

You are not alone. But you should still be able to purchase this with no problem. Email me at and I’ll put you in touch with folks from Microsoft to push this through. As there’s no reason Provantage shouldn’t be able to do this through Friday. and can both do this VL […]

What is in KB2825640?

Description of the Office 2010 update: August 27, 2013: This update fixes some issues that occur when you install Service Pack 2 (SP2) for Office 2010. Okay and those are?  What? May I say that Microsoft is increasingly not documenting updates and this is not acceptable.

The sku to use to buy TechNet subscription

  The TechNet sku I personally used to purchase the three year TechNet subscription was JT9-00045 I purchased this from (ask for John Carity 1-262-953-5266) In AU you can go through

Last chance to buy Technet Plus – this time on a VL contract

In just a few days, the window will close on the ability to purchase TechNet subscriptions.  From then on a retail purchase it will be good for a year.  As a partner your TechNet subscription will expire and not be renewed. But if you purchase TechNet over a three year volume license spread payments contract […]

Exchange 2010 sp3 update rollup 2 – error 8024002D

Install Exchange 2010 sp3 update rollup 2 and if you don’t have the extracted sp3 folder contents left behind you will find that the update fails with a 8024002D error. Reextract the contents of sp3 out again And try the update again. (also see

Exchange 2007 update rollup

Installed just fine.  I install Exchange updates all by themselves after all other updates are installed.  Ensure you shut off the SBS manager.  But a note to Microsoft: If you want to encourage us to install the new stuff, you might want to make the new stuff patch as well as the old stuff.

Want to sell Office 365 via VL?

Starting 9/1 you can now do so.  Also keep in mind that you don’t have to sell 5 of the same thing.  You can sell one of the thing you want and four more of the cheapest thing on the price list. Add 4 cals of Forefront – with a sku code of 37D-00101 . […]

Kernel update 2859537 — still looking into it

So still tracking some issues with KB2859537 the kernel update but I’m not convinced that massive amount of people are hitting BSOD’s.  I see people hitting the other issues of freeze up which appears to be a rootkit or … well… a hacked or cracked OEM systems – pirated systems. Bottom line I’m not convinced […]

Exchange 2010 sp3 update patching issues

Not that I’m saying you should run out and patch Exchange.  But if you do on SBS 2011 and if you’ve cleaned up the SP3 folder Be prepared that it will complain about not finding the media for SP3. “When attempting to install this update I receive “The feature you are trying to use […]