Small Business Susan

FSRM cannot start with the event id: 8197.

FAQ: File Server Resource Manager(FSRM) server does not – Microsoft Partners Forum:
http://partnersupport.microsoft.com/en-us/mpndataplat/forum/mpncatwinsvr-mpnwssmbus/faq-file-server-resource-managerfsrm-server-does/9e9cecf8-fefb-47dc-b7e8-783da48391b0


Symptoms:


FSRM cannot start with the event id: 8197.


 


Cause:


This issue not only occurs when the system account does not have permission to the quota.xml file, but also related with the srmglobalsettings.xml which is the settings file of File Server Resource Manager global configuration store.


 


Solution


Step1. Download Psexec tool from the link below and extract  to the C: drive


 


PsExec v1.98


http://technet.microsoft.com/en-us/sysinternals/bb897553.aspx


 


Step2. Start  a CMD with using System account by running the psexec command


================================


a. Open Command Prompt and navigate to the folder or the psexec tool


b. Run the command: psexec -i -d -s cmd.exe to start a new Command Prompt which is running under the System Account


c. In the new opened Command Prompt, run the commands below one by one to take ownership of the took the ownership of hidden folder SRM, quota.xml, reportsettings.xml and srmglobalsettings.xml and give the full rights to system account on the files and folders.


 


detailed commands:


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cd \


cd “System Volume Information”


takeown /r /F srm


# Do you want to replace the directory permissions with permissions granting you full control (“Y” for YES, “N” for NO or “C” to CANCEL)? Y


icacls srm /grant system:(F)


cd srm


takeown /f quota.xml


icacls quota.xml /grant System:(F)


takeown /f settings


icacls settings /grant system:(F)


cd settings


takeown /f reportsettings.xml


takeown /f srmglobalsettings.xml


icacls reportsettings.xml /grant System:(F)


icacls srmglobalsettings.xml /grant System:(F)


 


Best regards,



April Zhao


Microsoft Partner Support Community


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