Small Business Susan

Remote Access Button Stops Working SBS 2011 Standard – Event ID 3 and 1309:

Remote Access Button Stops Working SBS 2011 Standard – Event ID 3 and 1309:
http://social.technet.microsoft.com/Forums/en-US/bf09abb7-ad7b-4d65-a993-6fa9d53d6235/remote-access-button-stops-working-sbs-2011-standard-event-id-3-and-1309?forum=smallbusinessserver

The install of 4.5.1 on SBS 2011 is making some of these boxes now run out of resources.

I opened a case for a consultant, I’m seeing more and more posts in the forums about this issue.

Issue:  .net 4.5.1 is offered up to SBS 2011
.net 4.5.1 is installed
Causes more resources on the box
If box is ‘marginal’ in resources it will tip it over and start causing issues
Symptoms now being seen:  RWA will stop working or have issues connecting to the workstations

Resolution:
Throw more RAM at the ox
Or throttle down Exchange memory use manually


http://www.thirdtier.net/2012/01/solving-the-unresponsive-exchange-sbs-server-problem/

That second article is here: How to modify the Store Database maximum cache size in Exchange 2000 Server <http://go.microsoft.com/fwlink/?linkid=3052&kbid=266768>

and the link is wrong… use


How to modify the Store Database maximum cache size in Exchange 2000 Server:
http://support.microsoft.com/kb/266768


Instead.  I’ve pinged Amy to fix up the moved link.



1 comment so far ↓

  • #   Bill on 01.09.14 at 1:32 pm     

    I am also seeing this error. insufficientmemory. after 5minutes to 1 hour the connect to computer button on the remote web access page does nothing. I have written a batch file that resets the remote desktop service and the world wide publisher service every hour. it kinda works but in no means a solution. Has anyone seen a fix from Microsoft yet? I have 24 gig of memory, one mail database a separate SQL server and RDS should not be seeing this. I have set the page file for the system to manage and it filled my C: drive up with the page file and stopped email from working. My exchange and mail is throttled correctly.