Last night i decided to play a few games of COD4 – which i do for an hour here and there, and suddenly i had a drop in FPS and a few seconds later the whole laptop just closed down.
At first my mind went OMG!!!!! a powerspike or something just as malicious has come through and fried my laptop.
then i settled a bit and had a closer look at the laptop – it was hot, even for the XPS, it was very hot yet it booted almost straight away (2-3 minutes later) and i saw an error message on the screen – it had overheated and closed down as a result.
first i felt a great deal of relief as this laptop isn’t cheap – but then i became rather annoyed. This is meant to be a gaming laptop and should be equipped well enough to play games.
Now i’m going to chase down support from Dell – first to find out if i’m covered under warranty still and secondly to complain (yes, i do that from time to time, but i love this laptop and i’m rather furious that it should overheat).
Normally overheating is expected when you tamper with the system (or environmental issues, such as very hot areas or if you block the exhaust vents) – such as overclocking your hardware – but this is a stock DELL XPS M1710, with absolutely nada tampering. It should be equipped with enough heatsinks and fans to handle playing a game if the system specifications are up to par with what the game requires – and the XPS M1710 certainly does that.
And here i was, actually considering upgrading to a M1730 in the near future…fat chance at the moment!
So, i am grumpy as hell and am going to raise absolutely hell with DELL Support in the coming days!!