Brian H. Madsen
Computer says no

My laptop is luckily still under warranty..phew

September 17th 2008 in 6443

today i checked with Dell regarding warranty for my laptop which had some issues yesterday and i’m still covered for yet another 175 days on XPS premium support and next day parts and service from Dell.

So, now i’ve sent a support request and hopefully they’ll get back to me asap so i can get it resolved.

But, fearing that the M1710 is no longer in production i’m curious as to how it’s going to be fixed. Hopefully they’ll still have parts for it but what exactly are they going to swap out when the entire system overheats??

It’s now a waiting game i guess…but next day parts day support should be a good help. I guess i’ll now see how great Dells support is (hope it’s better than Austin Computer’s warranty policies).

Wish me luck!!


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Last night i decided to play a few games of COD4 – which i do for an hour here and there, and suddenly i had a drop in FPS and a few seconds later the whole laptop just closed down.
At first my mind went OMG!!!!! a powerspike or something just as malicious has come through […]

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Damn – i have to say this..and say it loud too..DAMN!! Called Dell support (finally got through, yay) and after some extensive tests the operator advised me that a technician would be dispatched to replace some parts in the laptop (wonder what will be replaced) for Friday. Not quite next business day support, but […]

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