Passing on an email from Kevin Beares … Microsoft community leader extraordinaire
This is the third year we have published an SBS WW Community Survey to the SBS Community.
We have learned an amazing amount of information from the people who have taken the time to tell us what they thought. Some things we kind of knew already, but other things were not as clear before we had received the feedback.
Because of the previous surveys, we have made some adjustments in our community engagement. To name a few; we really worked on putting more focus on the Official SBS Blog. Our Sustaining Engineering team runs mini betas with our MVPs before KB’s and Bug Fixes are released via Windows Update. We try to get more involvement in our techbetas from our User Groups. The list does go on.
To the survey, the SBS Product Team would like to hear from the Windows SBS Community again. This survey is completely anonymous. In fact, some of you may have to sign out from Live in order to take the survey. So, if you get a PAGE NOT FOUND error message, please log out of Live and click on the link to the survey again.
We want to know how valuable your experience is with the community resources and information that is available to you today as a member of the Windows SBS Community. We also want to know what you think could be done to improve your Windows SBS Community Experience. Please take a couple of minutes to provide us your candid feedback via this survey and let us know what you think.
SBS WW Community Survey 2008
Thanks in advance for your feedback.
Community Lead – WSSG
This is a copy of an email I sent to the Adelaide SBS User Group a few minutes ago and consider this worthwhile posting to the wider world.
“I’ve got a meeting with Trend Micro next week with one of the top people in the company who’s travelling out from the USA to meet with me and a few others to discuss Trend and the IT community moving forward. This will not be a technical discussion – it’s going to be more strategic.
So, I’d like some feedback to take with me to the meeting. Those of you currently using Trend products, can you please provide me with some feedback (offlist if you think it’s sensitive) about your working relationship with Trend. Some things to consider are:
· Are Trend an important partner for your business and your customers?
· How easy do you find it to get answers to questions you have for them?
· Comments on the Trend web site – the good, bad and ugly
· Do you use the partner portal and do you have comments on its usability, information etc
· Anything else of relevance – remember this is not a technical discussion so it can’t be along the lines of “I’ve got this issue with CSM at a site where…..”
For those of you not using Trend products I guess it would be interesting to know why not and who you do work with – why you use other products and what are the great points about these products/companies that have got you using them.
I’m not a Trend evangelist by any means – I’m simply looking for feedback. We use Trend products (I make no secret of that) and we have our reasons for this as a company. Personally I’ve no issue with anyone not using Trend product but am seeking great feedback to take to Trend which will make working with them, and protecting the networks we maintain, better for the future.
My meeting is next Friday (May 16) so if you can please get me any feedback by midday Thursday next week that’d be great. I’m happy to keep your comments confidential too if you want that.”
So please let me know what you’d like Trend to hear. I can be reached at dean[cut this bit out] at calvert DOT net DOT au