Windows Media Player Help Articles List

This webpage contains a list of help articles for common errors in Windows Media Player.  They relate to Windows Media Player 9 and 10 mostly, however the information can also apply all other versions of Windows Media Player can as 6.4, 7, 8 and 11.

Guide To Error C00D2EED In WMP
http://msmvps.com/chrisl/articles/11226.aspx

Guide To Error 8007000D In WMP
http://msmvps.com/chrisl/articles/11276.aspx

Guide To Error 80040218 In WMP
http://msmvps.com/chrisl/articles/11277.aspx

Guide To Error 8007007E In WMP
http://msmvps.com/chrisl/articles/11278.aspx

Digital Rights Management (DRM) Problems In WMP
http://msmvps.com/chrisl/articles/11279.aspx

Guide To Error C00D10BD In WMP
http://msmvps.com/chrisl/articles/11280.aspx

CD Ripping Problems In WMP
http://msmvps.com/chrisl/articles/11281.aspx

Guide To Error 80040111 In WMP
http://msmvps.com/chrisl/articles/11215.aspx
 
Guide To Error’s C00D10B5/C00D10B3 In WMP
http://msmvps.com/chrisl/articles/11219.aspx
 
Guide To Error 80040155 In WMP
http://msmvps.com/chrisl/articles/11220.aspx
 
Guide To Error 8007274D In WMP
http://msmvps.com/chrisl/articles/11221.aspx

Guide To Errors 80040200 And 00040257 In WMP
http://msmvps.com/chrisl/articles/10919.aspx
 
CD Burning Problems With WMP
http://msmvps.com/chrisl/articles/10918.aspx
 
Guide To Error 80040154 In WMP
http://msmvps.com/chrisl/articles/10917.aspx
 
Guide To Error C00D0BBE In WMP
http://msmvps.com/chrisl/articles/10906.aspx
 
Guide To Error 800C0008 In WMP
http://msmvps.com/chrisl/articles/10905.aspx

Guide To AVI Playback In WMP
http://msmvps.com/chrisl/articles/10453.aspx

Guide To MPEG Playback In WMP
http://msmvps.com/chrisl/articles/10633.aspx

Guide To Error C00D1199 In WMP
http://msmvps.com/chrisl/articles/14322.aspx
 
Video Issues In Windows Media Player
http://msmvps.com/chrisl/articles/14295.aspx

Format Tag 55 Error In WMP
http://msmvps.com/chrisl/articles/10723.aspx

Guide To Error C00D1197 In Windows Media Player
http://msmvps.com/chrisl/articles/17310.aspx
 
Guide To Error’s C00D11BA, 80040256, and 00040258 In WMP
http://msmvps.com/chrisl/articles/10725.aspx

Sound Issues In Windows Media Player
http://msmvps.com/chrisl/articles/14293.aspx
 
Guide To DVD Playback In WMP
http://msmvps.com/chrisl/articles/10726.aspx
 
“Special Features” For WMP for Windows XP
http://msmvps.com/chrisl/articles/10727.aspx
 
Guide To Error C00D11CD In WMP (Unknown Error)
http://msmvps.com/chrisl/articles/10729.aspx
 
Guide To Error’s C00D116A and C00D119A In WMP
http://msmvps.com/chrisl/articles/10730.aspx

Error Downloading Codec/Appropriate Decompressor In WMP
http://msmvps.com/chrisl/articles/11303.aspx

Guide To Error C00D0BC2/C00D0BC4 In WMP
http://msmvps.com/chrisl/articles/12016.aspx

Guide To Error C00D2EE6 In WMP
http://msmvps.com/chrisl/articles/11302.aspx

Guide To Error C00D2EE5 In WMP
http://msmvps.com/chrisl/articles/11300.aspx

Guide To Error C00D2EE3 In WMP
http://msmvps.com/chrisl/articles/11299.aspx

Guide To Error C00D2EE2 In WMP
http://msmvps.com/chrisl/articles/11298.aspx

Guide To Error C00D11B3 In WMP
http://msmvps.com/chrisl/articles/11283.aspx

Guide To Error C00D11D4 In WMP
http://msmvps.com/chrisl/articles/11317.aspx

Guide To Error’s C00D109A, C00D109B, And C00D109C In WMP
http://msmvps.com/chrisl/articles/11318.aspx

Guide To Error C00D10D1 In WMP
http://msmvps.com/chrisl/articles/17304.aspx

Guide To Error’s C00D0006 And C00D1198 In WMP
http://msmvps.com/chrisl/articles/11325.aspx

Guide To Error C00D0032 In WMP
http://msmvps.com/chrisl/articles/11444.aspx

Howto Find the Audio Codec Used In An AVI
http://msmvps.com/chrisl/articles/11511.aspx

Howto Find the Video Codec Used In An AVI
http://msmvps.com/chrisl/articles/11529.aspx

Guide To Error C00D1163 In WMP
http://msmvps.com/chrisl/articles/11496.aspx

Guide To Error C00D11BB In WMP
http://msmvps.com/chrisl/articles/12340.aspx

Howto Manually Register/Un-Register Filters & Codec’s
http://msmvps.com/chrisl/articles/12013.aspx

Product Support For Windows Media Player
http://msmvps.com/chrisl/articles/12109.aspx

Streaming Video/Audio Issues In WMP
http://msmvps.com/chrisl/articles/17303.aspx

Troubleshooting ASX File Playback In WMP
http://msmvps.com/chrisl/articles/17294.aspx

Guide To Error C00D11DA In WMP
http://msmvps.com/chrisl/articles/33496.aspx

Guide To Error 800C2F0D and 800C2F05 In WMP (Certificate Issues)
http://msmvps.com/chrisl/articles/34030.aspx

Guide To Error C00D277F In WMP
http://msmvps.com/chrisl/articles/33532.aspx

Individualization Troubleshooting With DRM
http://msmvps.com/chrisl/articles/21723.aspx




Guide To Error C00D1197 In Windows Media Player



Error C00D1197 or Cannot play file means little to nothing in terms of a single fix and doesn’t always really mean that you are trying to play an unsupported format.  The fix for this will greatly depend on what you are doing when you get the error along with your system configuration.

 

General Information

  • Windows Media Player Multimedia File Formats – Check to see if you are trying to play a support format.
  • If you are trying to play a supported format then keep reading.  Below is some common information for supported file formats.

Supported File Formats Help

More Help

  • It’s a good idea to update and/or reinstall your Sound Card and Video Card drivers.  Along with DirectX when you are getting this error.
  • Another good troubleshooting step is to try and play your content in Windows Media Player 6.4 which is on your system.  To access it go to Start | Run | Type mplayer2.exe.
  • Any attachments from e-mail’s should always be saved to your hard drive before attempting to play them in Windows Media Player.  Depending on your e-mail client this can be done in many ways, check with your provider for more.  Remember that it must be a supported file type after you download the attachmnet to be able to play it in Windows Media Player.

     

At this point you should have collect enough information for someone to try and give you a suggestion on what you might do to fix it.  So posting in the Windows Media Player Newsgroup in a reply to your first post, or a new post with some exact information about your problem would be good idea.  Remember to include the following…

  • Version of Windows Media Player
  • File Format & link to content (If Possible)
  • Version of Windows
  • What you have tried so far to fix the problem.

Troubleshooting Windows Media Player Error Messages

C00D1197: Cannot Play File

http://www.microsoft.com/windows/windowsmedia/9series/player/playererrors.aspx#c00d1197_0x00000000




Guide To Error C00D10D1 In Windows Media Player



General – Troubleshooting Playback

Error C00D10D1 or Windows Media Player cannot play the file because a required codec is not installed on your computer can have a few different solutions depending on exactly what you are playing or try to play in Windows Media Player.

 

AVI Files – Troubleshooting Playback

If you are not completely sure about what video codec’s are or do I would suggest installing ffdshow (Download ffdshow-20050216.exe) (Project Homepage).  This is a simple DirectShow filter (also called a codec or decoder) that will decode (allow you to play) DivX, XviD, 3ivX, and more.

 

AVI Files – Getting the Specific Codec You Need

Please follow the steps below to find and download the specific video codec you need to enable Windows Media Player to play your AVI files.

  • Download the GSpot Codec Tool
  • Install the program
  • Open it.  Select File | Open and select your AVI file
  • Look for the FourCC code for the file’s Video Codec
  • Visit the FourCC website and find out who develops that codec
  • You can now go to that developers website to download your codec.  You can also visit the Codec section of wmplugins.
  • Note: Do not download anything labeled as a “Codec Pack” or from the links at the top of the FourCC website.  This will help you stay out of trouble when playing your files.

More AVI Playback Help: Guide To AVI Playback In Windows Media Player

 

MPEG or MPG Files – Troubleshooting Playback

Reinstalling DirectX will overwrite quartz.dll and re-register the file in Windows.  quartz.dll is the MPEG-1 Decoder that WMP will default to.


Reinstalling your MPEG-2 or DVD decoder would be the next step.  Windows Media Player does not include an MPEG-2 decoder.  If you can get this error for a few MPEG files, there is a chance they are MPEG-2 video.  You can use the Windows XP Video Decoder Checkup Utility to see if you currently have an MPEG-2/DVD decoder installed if you are running Windows XP.  From within the program you can then set it was the default MPEG decoder.  If you see nothing listed, you would want to reinstall that application in order to reinstall the decoder.  WinDVD and PowerDVD are two examples of software that would install MPEG-2 decoders that Windows Media Player can use.

 

Please see DVD and MPEG-2 Support and Windows XP Video Decoder Checkup Utility for more information about MPEG-2 and DVD Playback in Windows Media Player.


More MPEG Playback Help: Guide To MPEG Playback In Windows Media Player

 

WMA or WMV - Troubleshooting Playback

Make sure that on Windows 98SE/ME/2000/XP that you have atleast Windows Media Player 9 Series or later installed.  If you have WMP9 or later installed and it doesn’t work, reinstall the Codec Installation Package for Windows Media Player.  This should reinstall all Windows Media Codec’s on your system.  It’s also a good idea to reinstall DirectX just after you install the Windows Media Codec’s.

 

MP3 Files – Troubleshooting Playback

Go to C:\Windows\System32\l3codeca.acm and rename the file to l3codeca.bak.  Then open WMP and go to Help>>Check for Updates.  This will re-download the decoder and place a new copy on your system.  If that does not do it then go to Start | Run | Type “regsvr32.exe l3codeca.acm

 

RM, RMVB, RA, RAM Files – Troubleshooting Playback

These file formats are proprietary to RealNetworks and can only be played back in RealPlayer .

 

MOV - Troubleshooting Playback

This format is proprietary to Apple Computer and can only be played back in QuickTime.

 

Other - If nothing listed helps you most likely would either want to do one or both of the following…

  • Post in the Windows Media Player Newsgroups with the exact context of your problem.  Don’t just say nothing here or on the web helped, that doesn’t tell anyone a single thing to help you.  Newsgroups are maintained by Windows Media Player users, not Microsoft. so the seconds step is to…
  • Contact Microsoft Product Support.


Media Advice Archive

Why can’t I download an appropriate decompressor?

 

Where can I learn more about codecs for the Player?

 

The Player displays “error downloading codec.” What can I do?

 

Windows Media Player FAQ

Why does the Player display a visualization instead of the video when I play an .avi file?

 

Why does the Player display a visualization instead of the video (or return an error message) when I try to play an .mpg or .mpeg file?

 

Will installing the DivXNetworks Nimo or Tsunami codec packs solve all of my playback problems?

 

Do I need to install any special codecs to play Windows Media Audio and Video files?

 

Why didn’t the codec download successfully?




Streaming Video/Audio Issues In Windows Media Player



I personally don’t have a ton of information on this subject and very few people report information in the Newsgroups.  There is a bit of information below that might help you with stream video and audio in Windows Media Player.  Here’s a bit that might help, if not I would post in the WMP Newsgroup with as much information as you can/.  IF you don’t get much other help there then I would suggest contacting Product Support.  If you do so, please post your solution after in the Newsgroups.  This way the rest of the community will benefit.

 

Troubleshooting Steps

  • Ensure you have the latest version of Windows Media Player
  • Ensure you have all Windows Updates installed
  • Disable any software firewalls and ensure that you don’t have a hardware firewall blocking the traffic for wmplayer.exe
  • Take a look at this to ensure that WMP is correctly seeing your internet connection.
  • If Windows Media Player crashes when you are trying to stream take a look at this and see if it helps.
  • Adjust settings under Tools | Options | Network and Tools | Options | Performance
  • Reinstall Internet Explorer – How to Reinstall or Repair Internet Explorer
  • Re-register wmnetmgr.dll – Start | Run | regsvr32 C:\WINDOWS\system32\wmnetmgr.dll
  • Reinstalling WMP can never hurt.  Just run the install again, do not uninstall it first.
  • Try playing the streaming media in mplayer2.exe (WMP 6.4)  Start | Run | mplayer2.exe

 

Other Steps

  • In Windows XP I have seen user profiles get corrupt (somehow) and give errors while trying to stream.  Create a new account or log in as a different user and see what you get.
  • If you are on a corporate or work computer you might be getting blocked from streaming media by a few different things.  Talk with your admin about this.
  • It has been noted that serveral third party “Codec Packs“ will cause problems while both trying to connect to and play streaming media.  If you have installed any of these, sorry.  Don’t pirate software and don’t install hacked codec’s and you would have better luck.



Troubleshooting ASX File Playback In Windows Media Player



General Information

An ASX file is just a pointer to another media file, it’s just a playlist.  For the most part ASX files will point to WMA, WMV, or ASF content.  If you right click on the link to your ASX file and select Save Target As then you can open the file in Notepad and you will be viewing the basic playlist.  You can copy the link out of the ASX file and go to File | Open URL for a generally troubleshooter.  Many times, the ASX file is not done correctly, thus having WMP produce error’s when trying to get the content directed correctly.

 

Since most ASX files will point to Windows Media Content another thing that has been suggested is that you reinstall the Windows Media Codec’s if you are having problems.  Visit the Codec Installation Package for Windows Media Player and run the installer.  This should reinstall all Windows Media Codec’s on your system.  It’s also a good idea to reinstall DirectX just after you install the Windows Media Codec’s.

 

Additional Information

More ASX Information – Create ASX files and learn more about the use of ASX Redirector’s.




New WMV-HD Trailer Downloads

Friday Night Lights

 Friday Night Lights

Run Time 2:22 min
720p (138 MB)
* Uses DRM

 

Meet the Fockers

 Meet the Fockers

Run Time 1:29 min
720p (70 MB)
* Uses DRM

 

Ray

 The image “http://www.microsoft.com/windows/windowsmedia/images/highdef/screenshot_ray.jpg” cannot be displayed, because it contains errors.

Run Time 2:44 min
720p (153 MB)
* Uses DRM

 

Alexander

 Alexander

Run Time 1:53 min
720p (90 MB)
1080p (123 MB)
* Uses DRM

 

Experience Windows Media Player 10

 Amazon

Run Time 1:00 min
720p (49 MB)
1080p (63 MB)

 

Striker Windows Media Player 10

 The image “http://www.microsoft.com/windows/windowsmedia/images/highdef/screenshot_trailer_striker_new.jpg” cannot be displayed, because it contains errors.

Run Time 2:31 min
720p (33 MB)
1080p (48 MB)

 

Digital Life Windows Media Player 10

 The image “http://www.microsoft.com/windows/windowsmedia/images/highdef/screenshot_trailer_digitallife_new.jpg” cannot be displayed, because it contains errors.


Run Time 1:46 min
720p (47 MB)
1080p (87 MB)


 

Photo Story 3 Released! And It’s Free!!

Bring life into your favorite memories with Photo Story 3 for Windows® by adding motion, effects, music, and more to your digital photos. Easily retouch your images with a single click and add slick-looking titles, or add dramatic pans and zooms that give your creations a professional finish, create a soundtrack—even record narration. Then enjoy the show. Start sharing your stories today!


Capture memories Bring photos to life Share your stories
Capture memories
Create slideshows using your digital photos. With a single click, you can touch-up, crop, or rotate pictures. It’s that easy!
Bring photos to life
Add stunning special effects, soundtracks, and your own voice narration to your photo stories. Then, personalize them with titles and captions.
Share your stories
Small file sizes make it easy to send your photo stories in an e-mail. Watch them on your TV, a computer, or a Windows Mobile–based portable device.


Microsoft Photo Story 3
http://www.microsoft.com/windowsxp/using/digitalphotography/photostory/default.mspx

Multilingual User Interface Packs for WMP 10

The Multilingual User Interface Packs for Windows Media Player 10 enable customers using the Windows XP Multilingual User Interface versions of the operating system to switch the user interface (menus, dialogs and help files) for the Windows Media Player 10 from one language to another.


Overview
Many enterprise customers have deployed the Windows XP Multilingual User Interface Pack in their corporations as a way to ease desktop administration and reduce desktop management costs in multilingual computing environments.


The Windows Media Player 10 provides support for customers who have deployed this version of the Windows operating system through the release of the Windows Media Player 10 Multilingual User Interface Packs.


Windows Media Player Multilingual User Interface Packs are available for download for 25 non-English language versions of Windows XP. Individual language versions of the User Interface Packs are available for download, and users are able to choose the specific target language version of the language that they want to enable.


System Requirements


  • Supported Operating Systems: Windows XP Professional Edition
  • Windows XP Multilingual User Interface Pack
  • Prior to attempting to install any of the Media Player Multilingual User Interface Packs, you must install the English language version of the Media Player 10.

Multilingual User Interface Packs for Windows Media Player 10
http://www.microsoft.com/downloads/details.aspx?familyid=02106bdb-b012-4327-96cb-73937ae00667&displaylang=en

Windows XP Media Center Edition Test Kit v2.0

This one is for any OEM’s or System Builders out there, not exactly for end users.


Overview
This program will install a collection of software utilities intended to assist Media Center PC OEMs and device driver developers in evaluating readiness for Windows XP Media Center Edition 2005.


System Requirements


  • Supported Operating Systems: Windows XP Media Center Edition

Display adapter, TV tuner, and MPEG2 codec that meet the Media Center Edition system requirements as documented at http://www.microsoft.com/windowsxp/mediacenter/partners/dfw.mspx


Windows XP Media Center Edition Test Kit v2.0
http://www.microsoft.com/downloads/details.aspx?familyid=44473cb2-133b-4513-9367-3d8045ca29cd&displaylang=en


NOTE: Do NOT run this on a production system (eg a system that you currently use MCE to record TV and such)

NVIDIA DVD Decoder Release!

This is NVIDIA’s new version of there DVD Decoder.  It is likely the best MPEG-2/DVD Decoder that you can purchase to work with Windows Media Player and Windows Media Center Edition.  This new update will also allow you to transcode MPEG-2 media to Portable Media Centers!

The NVIDIA DVD decoder is the first software decoder to receive the “Designed for Media Center Edition” certification, ensuring that it will deliver premium video quality and unmatched performance for Media Center PCs.  In addition, the NVIDIA DVD Decoder is designed to work with Portable Media Centers allowing users to take their recorded TV shows with them on the road. 

 Features

  • Enables DVD viewing with Microsoft® Windows Media® Player or Microsoft Windows® Media Center Edition*
  • High quality MPEG-2 decoder supports any third party software application based upon Microsoft DirectShow®
  • Dolby® Digital** surround sound decoding
  • Minimizes CPU utilization by offloading the MPEG-2 decoding onto the graphics processor
  • Enables advanced de-interlacing
  • Decodes high-definition MPEG-2 streams for ATSC tuners
  • Supports Windows Mobile-based Portable Media Centers allowing end users to transcode MPEG-2 content into Windows Media Video 9
  • S/PDIF pass through for external decoding of Dolby Digital and DTS (compatible hardware required)

Technical Specifications

  • Fully compliant ISO MPEG-1 and MPEG-2 video and audio decoder 
  • MPEG-2 acceleration for inverse quantization (IQ), inverse discrete cosine transform (IDCT), and motion compensation (mo comp)
  • Microsoft DirectShow support
  • Microsoft DirectX video acceleration support
  • Microsoft Video Mixing Renderer 7 and 9
  • Overlay support
  • Sub-picture support

System Requirements

  • Windows XP Media Center Edition, Windows XP Professional, or Windows XP Home Edition
  • DirectX 9.0 or higher
  • Windows Media Center or Windows Media® Player 9.0 or higher for DVD Playback
  • DirectShow compatible software for MPEG-2 file playback
  • DirectX Video Acceleration (DXVA) compatible graphics processor supports, such as NVIDIA GeForce4™ Series, GeForce FX Series, or GeForce 6 Series.
  • DVD-ROM drive required for DVD viewing
NVIDIA DVD Decoder
http://www.nvidia.com/object/dvd_decoder.html