Retailers are increasingly using in-store local area wireless networks for a variety of key functions, including staying in close touch with sales personnel who are serving customers. But all too often, these networks are vulnerable to a variety of security threats such as attacks by hackers and the use of unauthorised devices.
To address this growing problem, Verizon Business, in conjunction with Motorola Inc., has unveiled a managed wireless security service that will be offered via Verizon’s Framework for Retail, a new technology platform that Verizon Business is designing to help retailers improve their IT performance and enhance their business processes. The new managed service and framework, are a key part of Verizon Business’ initiative to increase its support for retailers, an important segment of the enterprise market. Verizon Business also recently created Verizon Retail, a retail practice group serving retailers and their specific needs.
“Interoperability is a huge issue for retailers,” said Ravi Bagal, vice president and global managing director – retail, Verizon Business. “Unfortunately, retailers are plagued with a mishmash of applications that often do not integrate with each other and can be disruptive to their business. The new Verizon Framework for Retail solves the interoperability challenge by seamlessly connecting disparate applications and allowing retailers to put technology to work for them.”