Exchange Server 2013 CU2 UM Language Packs

The Exchange Server 2013 CU2 UM Language Packs were recently made available to download.

Brief Description
These downloads contain pre-recorded prompts, grammar files, text to speech data, Automatic Speech Recognition (ASR) files, and Voice Mail Preview capabilities for a specific language that is supported by Exchange 2013 CU2 Unified Messaging (UM). Warning: This UM language pack must only be installed as an add-in to Exchange Server 2013 CU2 Unified Messaging.

Overview
Unified Messaging (UM) language packs allow an Exchange Server 2013 CU2 UM server to speak additional languages to callers and recognize other languages when callers use ASR or when voice messages are transcribed. UM language packs contain:

  • Pre-recorded prompts, for example "After the tone, please record your message. When you’ve finished recording, hang up, or press the # key for more options." in the language of the UM language pack.
  • Grammar files that are used by a UM server to lookup the names of given users in the directory in the language of the UM language pack.
  • Text to Speech (TTS) translation so that content (e-mail, calendar, contact information, etc.) can be read to callers in the language of the UM language pack.
  • Support for Automatic Speech Recognition (ASR), which allows callers to interact with UM using the voice user interface (VUI) in the language of the UM language pack.
  • Support for Voice Mail Preview which allows users to read the transcript of voice mail messages in a specific language from within a supported e-mail client such as Outlook or Outlook Web Access.

Exchange Server 2013 CU1 UM Language Packs

Exchange Server 2013 CU1 UM Language Packs (version 15.00.0620.029) have been made available to download.

Brief Description
These downloads contain pre-recorded prompts, grammar files, text to speech data, Automatic Speech Recognition (ASR) files, and Voice Mail Preview capabilities for a specific language that is supported by Exchange 2013 CU1 Unified Messaging (UM). Warning: This UM language pack must only be installed as an add-in to Exchange Server 2013 CU1 Unified Messaging.

Overview
Unified Messaging (UM) language packs allow an Exchange Server 2013 CU1 UM server to speak additional languages to callers and recognize other languages when callers use ASR or when voice messages are transcribed. UM language packs contain:

  • Pre-recorded prompts, for example "After the tone, please record your message. When you’ve finished recording, hang up, or press the # key for more options." in the language of the UM language pack.
  • Grammar files that are used by a UM server to lookup the names of given users in the directory in the language of the UM language pack.
  • Text to Speech (TTS) translation so that content (e-mail, calendar, contact information, etc.) can be read to callers in the language of the UM language pack.
  • Support for Automatic Speech Recognition (ASR), which allows callers to interact with UM using the voice user interface (VUI) in the language of the UM language pack.
  • Support for Voice Mail Preview which allows users to read the transcript of voice mail messages in a specific language from within a supported e-mail client such as Outlook or Outlook Web Access.

Exchange Server 2010 SP3

Unless you’ve been totally disconnected from the World during the last couple of weeks (like me), this is far from being fresh news. Nevertheless, and for future reference, here’s the recently announced Microsoft Exchange Server 2010 Service Pack 3.

Overview
Microsoft Exchange Server 2010 SP3 helps IT Professionals achieve new levels of reliability with greater flexibility, enhanced user experiences, and increased protection for business communications.

  • Flexible and reliable – Exchange Server 2010 SP3 gives you the flexibility to tailor your deployment based on your company’s unique needs and a simplified way to keep e-mail continuously available for your users.
  • Anywhere access – Exchange Server 2010 SP3 helps your users get more done by giving them the freedom to securely access all their communications – e-mail, voice mail, instant messaging, and more – from virtually any platform, Web browser, or device.
  • Protection and compliance – Exchange Server 2010 SP3 delivers integrated information loss prevention, and compliance tools aimed at helping you simplify the process of protecting your company’s communications and meeting regulatory requirements.

You must accept the license terms for the software before you are authorized to use it. There is no product support for the trial edition of the software. You are welcome to participate in the forums to share your trial experiences with others and to ask for advice.

System Requirements
Supported operating systems: Windows 7 Professional 64-bit, Windows Server 2008 R2, Windows Server 2008 R2 SP1, Windows Server 2008 Standard, Windows Server 2012

Exchange Server 2010 SP3 System Requirements and Prerequisites
For information about Exchange 2010 system requirements and prerequisites, see the following topics:

Actual requirements will vary based on system configuration and specific features installed. For more detailed system requirements, please refer to the Exchange Server 2010 Technical Documentation Library. For a list of Windows Server 2008 requirements, visit http://technet.microsoft.com/windowsserver/2008.

Related Download

  • Exchange Server 2010 SP3 UM Language PacksThese downloads contain pre-recorded prompts, grammar files, text to speech data, Automatic Speech Recognition (ASR) files, and Voice Mail Preview capabilities for a specific language that is supported by Exchange 2010 SP3 Unified Messaging (UM). Warning: This UM language pack must only be installed as an add-in to Exchange Server 2010 SP3 Unified Messaging.

Exchange Server 2010 SP2 Downloads

Although the release of Exchange Server 2010 Service Pack 2 (SP2) is not exactly breaking news, I haven’t had the time to blog about it until now.

Overview:
Microsoft Exchange Server 2010 SP2 helps IT Professionals achieve new levels of reliability with greater flexibility, enhanced user experiences, and increased protection for business communications.

  • Flexible and reliable – Exchange Server 2010 SP2 gives you the flexibility to tailor your deployment based on your company’s unique needs and a simplified way to keep e-mail continuously available for your users.
  • Anywhere access – Exchange Server 2010 SP2 helps your users get more done by giving them the freedom to securely access all their communications – e-mail, voice mail, instant messaging, and more – from virtually any platform, Web browser, or device.
  • Protection and compliance – Exchange Server 2010 SP2 delivers integrated information loss prevention, and compliance tools aimed at helping you simplify the process of protecting your company’s communications and meeting regulatory requirements.

Related Downloads:

Related News:

Exchange 2010 UM PBX Configuration Note for Cisco Call Manager 5.1 and Cisco Unified Communications Manager 6.x

Microsoft recently published updated information about Exchange 2010 Unified Messaging PBX Configuration Note for Cisco Call Manager 5.1 and Cisco Unified Communications Manager 6.x.

Brief Description
This PBX configuration note contains information about deploying Exchange 2010 Unified Messaging RTM and Service Pack 1 (SP1) with Cisco Call Manager 5.1 and Cisco Unified Communications Manager 6.x using a direct SIP connection. The PBX configuration note contains configuration settings that are specific to Cisco Call Manager 5.1 and Cisco Unified Communications Manager 6.x.

Overview
This download contains the PBX configuration note for Microsoft Exchange 2010 Unified Messaging with Cisco Call Manager and Cisco Unified Communications Manager:

  • PBX Vendor: Cisco
  • PBX model: Call Manager 5.1
  • PBX software: 5.1.0.9921-12
  • Protocol: Direct SIP Connection
  • PBX Vendor: Cisco
  • PBX model: Unified Communications Manager 6.x
  • PBX software: 6.x.x.xxxx
  • Protocol: Direct SIP Connection

Exchange Server 2010 SP1 UM Language Packs v14.01.0218.015

The Exchange Server 2010 SP1 UM Language Packs version 14.01.0218.015 were recently made available to download.

Brief Description
These downloads contain pre-recorded prompts, grammar files, text to speech data, Automatic Speech Recognition (ASR) files, and Voice Mail Preview capabilities for a specific language that is supported by Exchange 2010 SP1 Unified Messaging (UM). Warning: This UM language pack must only be installed as an add-in to Exchange Server 2010 SP1 Unified Messaging.

Overview
Unified Messaging (UM) language packs allow an Exchange Server 2010 Service Pack 1 (SP1) UM server to speak additional languages to callers and recognize other languages when callers use ASR or when voice messages are transcribed. UM language packs contain:

  • Pre-recorded prompts, for example "After the tone, please record your message. When you’ve finished recording, hang up, or press the # key for more options." in the language of the UM language pack.
  • Grammar files that are used by a UM server to lookup the names of given users in the directory in the language of the UM language pack.
  • Text to Speech (TTS) translation so that content (e-mail, calendar, contact information, etc.) can be read to callers in the language of the UM language pack.
  • Support for Automatic Speech Recognition (ASR), which allows callers to interact with UM using the voice user interface (VUI) in the language of the UM language pack.
  • Support for Voice Mail Preview which allows users to read the transcript of voice mail messages in a specific language from within a supported e-mail client such as Outlook or Outlook Web Access.

Instructions
Download the file and use Exchange Server 2010 SP1 setup to install the UM language pack.
Example:
Setup.com /AddUmLanguagePack:UmLanguagePackName /s: d:\MyLocalFolder

Exchange 2010 UM PBX Configuration Note for CUCM 8.0

The Microsoft Exchange 2010 Unified Messaging PBX Configuration Note for Cisco Unified Communications Manager 8.0 is available to download.

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Brief Description
This PBX configuration note contains information about deploying Exchange 2010 Service Pack 1 (SP1) with Cisco Unified Communications Manager 8.0 using a direct SIP connection. The PBX configuration note contains configuration settings that are specific to Cisco Unified Communications Manager 8.0.

Overview
This download contains the PBX configuration note for Microsoft Exchange 2010 Unified Messaging with:

  • PBX Vendor: Cisco
  • PBX model: Unified Communications Manager 8.0
  • PBX software: 8.0.3.10000-8
  • Protocol: Direct SIP Connection

Exchange UM 2010 Troubleshooting Tool

Microsoft released recently the Beta version of the Exchange Unified Messaging Troubleshooting Tool. You can invoke the Powershell get-help for the comdlet to find detailed information about each parameter and usage examples:

Get-help Test-ExchangeUMCallFlow -detailed

Brief Description
The Exchange 2010 UM Troubleshooting Tool is used to diagnose configuration errors specific to call answering scenarios and to test whether voice mail is functioning correctly in Exchange 2010 SP1 Unified Messaging deployments.

Overview
The Exchange 2010 UM Troubleshooting Tool is an Exchange Management Shell cmdlet that you can use to diagnose configuration errors specific to call answering scenarios and to test whether voice mail is functioning correctly in both on-premises and cross-premises UM deployments. You can use this cmdlet in deployments with Microsoft Office Communications Server 2007 R2 or Microsoft Communications Server "14" or in UM deployments with IP gateways or IP PBXs.
This cmdlet emulates calls and runs a series of diagnostic tests that help on-premises administrators to identify misconfigurations in telephony equipment, Exchange Server 2010 SP1 Unified Messaging settings, and connectivity issues between on-premises and cross-premises deployment of Exchange 2010 SP1 Unified Messaging.
When you run the cmdlet, it states the reason and possible solutions for issues that have been detected. It also outputs general audio quality metrics for diagnosing audio quality issues related to network connectivity such as jitter and average packet loss.

System Requirements

  • Supported Operating Systems: Windows 7; Windows Server 2008 R2; Windows Server 2008 R2 Enterprise; Windows Server 2008 R2 for Itanium-based Systems; Windows Server 2008 R2 Foundation; Windows Server 2008 R2 Standard; Windows Server 2008 Service Pack 2; Windows Vista

The components listed below must be installed on a computer running Windows 7, Windows Vista, or the 64-bit edition of Windows Server 2008 prior to installing the Test-ExchangeUMCallFlow cmdlet:

Exchange 2010 Unified Messaging PBX Configuration Note for Cisco Unified Communications Manager 7.0

Do you want to integrate the UM features of Microsoft Exchange Server 2010 with Cisco Unified Communications Manager 7.0 (or 6.0)? Then this whitepaper has all the technical information you need: Microsoft Exchange 2010 Unified Messaging PBX Configuration Note for Cisco Unified Communications Manager 7.0.

Brief Description
This PBX configuration note contains information about deploying Exchange 2010 UM RTM and Service Pack 1 (SP1) with a Cisco Unified Communication Manager 7.0 using direct SIP connection. The PBX configuration note contains configuration settings that are specific to Cisco Unified Communications Manager 7.0.

Overview
This download contains the PBX configuration note for Microsoft Exchange 2007 Unified Messaging with:

  • PBX Vendor: Cisco
  • PBX model: Unified Communications Manager 7.0
  • PBX software: 7.0.2.20000-5
  • Protocol: Direct SIP Connection
  • Also applicable to Cisco Unified Communications Manager 6.0

Quick Start Guide for Outlook Voice Access 2010

Quick Start Guide for Outlook Voice Access 2010 contains a quick reference sheet that can be used when navigating the menu system found in Outlook Voice Access.

Overview
Outlook Voice Access lets UM-enabled users to access their Exchange 2010 mailbox using analog, digital, or cellular telephones. By using the menu system found in Outlook Voice Access, UM-enabled users can read e-mail, listen to voice messages, and interact with their Outlook calendar. This quick reference sheet shows the navigational tree and the options that are available to UM-enabled users when they are using Outlook Voice Access.