Microsoft Lync 2010 Frequently Used Keyboard Shortcuts

Below are the shortcut keys that can be used irrespective of which window has focus.
Table 1: Global Hotkeys
Shortcut key
Description
Windows Key + Q
Brings Lync main window to foreground
Windows Key + A
Accept an incoming toast invitation
Windows Key + X
Declines toast invitation and change your status to ‘Do not disturb’
Windows Key + Esc
Decline toast invitation
Ctrl + Shift + Space
Sets focus on the application sharing toolbar
Ctrl + Alt + Space
Take back control when sharing your screen
Ctrl + Shift + S
Stop sharing your screen
Below are the shortcut keys that can be used on the main window when it is in foreground.

Table 2: Main Window Shortcuts
Shortcut key
Description
Ctrl + 1
Go to the contact list tab
Ctrl + 2
Go to the activity feeds tab
Ctrl + 3
Go to the conversation list tab
Ctrl + 4
Go to the phone tab
Alt + A
View all conversations when in conversation list tab
Alt + D
View missed conversations when in conversation list tab
Alt + C
View missed calls when in conversation list tab
Below are the shortcut keys that can be used on a conversation window when it is in foreground.
Table 3: Conversation Window Shortcuts
Shortcut key
Description
Ctrl + W
Show/Hide IM area
Ctrl + R
Show/Hide participant list
Ctrl + Shift + Y
Show/Hide left region when sharing stage is visible
Alt + I
Invite a contact to an existing conversation
Ctrl + F
Send a file
Alt + P
Open a file received
Alt + C, Alt + D
Accept or decline an invitation to share, audio or video modalities
Ctrl + Shift + Enter
Start or end phone call
Ctrl + Shift + H
Hold/Resume an ongoing audio conversation
Ctrl + M
Pause/Resume video (only if already in progress)
Alt + R
Rejoin audio in a conference
Escape
Exits fullscreen view if present. Else, will close the conversation window only if it has no audio, video or sharing.
Ctrl + Shift + <, Ctrl + Shift + >
Increase/Decrease selected text font size in IM input
Ctrl + ], Ctrl + [
Zoom in/Zoom out the text in IM input and history
Many thanks to Pooja Malpani, Software Design Engineer, and Sunil Kasturi, Lync Program Manager for this information.