QANTAS: A Great Week (Finally) But Then Crashing Back To Reality: Two Deplanes in a Single Morning

I’m sitting in the QANTAS club in Melbourne at present. Nothing surprising there for anyone that knows me however I should be in Brisbane.


I was so happy yesterday that I was finally able to write a positive QANTAS blog post as last week’s flights were great, really great. But today, I’ve come crashing back to reality. I was on QF604 to Brisbane this morning after getting up at 4:45am to make the flight. After we boarded, the familiar “we just have this small (in fact I think she said ‘tiny’) electrical problem that we should have sorted out in a few minutes” came over the PA system. Four engineers later, it was determined that it wasn’t a small problem and the 737 was on its way back to the hangar. We deplaned and returned to the club. The flight was cancelled and we were all fitted onto QF608 an hour later.


By then, the fog had rolled in to Melbourne so no incoming flights were happening but outbound flights were ok but with increased spacing. So, after being held at the gate for a while, we pushed back and made our way to the runway. Shortly after, we were back at the terminal. Pitot tubes are used to measure airspeed. They have a heating device to make sure they don’t fill up with ice as they then couldn’t measure airspeed. Anyone who watches that Air Crash Investigation show has no doubt seen the grave consequences of them not working when that flight was lost after a maintenance guy left tape covering one.


Well, our pitot tube was indicating that it wasn’t heating. When we got back to the terminal, they found it was actually hot so the problem must have been the sensor, etc. Regardless, that meant that we all deplaned yet again.


 


Looks like my spate of electrical problems on QANTAS hasn’t come to a close yet. Two deplanings in a day is a new record for me though. And they’ve just announced that this one is going back to the hangar too.


Recent QANTAS related posts:


http://msmvps.com/blogs/greglow/archive/2007/07/24/what-is-happening-at-qantas.aspx#comments
http://msmvps.com/blogs/greglow/archive/2007/09/23/the-woeful-service-at-qantas-continues.aspx
http://msmvps.com/blogs/greglow/archive/2007/10/09/qantas-the-fun-not-continues.aspx
http://msmvps.com/blogs/greglow/archive/2007/10/20/qantas-last-week-s-score-electrical-staff-needed.aspx
http://msmvps.com/blogs/greglow/archive/2007/11/05/qantas-a-baggage-week.aspx

SQL Down Under Code Camp Was Excellent

Our SQL Server code camp held at Charles Sturt University on the October 13th/14th weekend was great once again. Thanks need to go to all the presenters and to Jason and all the helpers at CSU. Special thanks to Kevin Kline for making the trip out and to Quest for covering his costs. More special thanks to Rachel and the gang at RedGate software for sponsoring our evening BBQ and to Peter Ward and WardyIT for our gourmet coffee on Saturday morning.


I’ve updated the site with a download of all the materials that I’ve received from presenters. It’s at: http://www.sqldownunder.com/CodeCamp/tabid/53/Default.aspx


 

QANTAS: A Baggage Week

I had hoped last week would be a better one with my QANTAS trips. With the flight from Melbourne to Brisbane, we had a delay in the check-in because the baggage conveyor had broken down. We ended up all just standing around staring at the check-in staff who didn’t look pleased either.


However, the worst part was on the return from Brisbane to Melbourne. There’s a flight every hour. Even though we landed at 8:15pm, the first bags came out onto the carousel at 9:15pm. The board was showing that the next flight had already landed. After we had stood there for half an hour, the flight number disappeared from our carousel. Everyone started wandering down through the airport trying to then find which one our flight had moved to. An announcement on the PA then told us to all go back to the one we were at, even though the flight number now shown on it was the one that landed at 9:15pm, not ours.


Apart from being horribly disorganised, getting the first bags off the flight an hour after we touch down is just very poor service. People were struggling to stand there and, given they also have no seats in the area, many had taken to sitting all around the floor and walls.


Other recent QANTAS posts I’ve made:


http://msmvps.com/blogs/greglow/archive/2007/07/24/what-is-happening-at-qantas.aspx#comments
http://msmvps.com/blogs/greglow/archive/2007/09/23/the-woeful-service-at-qantas-continues.aspx
http://msmvps.com/blogs/greglow/archive/2007/10/09/qantas-the-fun-not-continues.aspx
http://msmvps.com/blogs/greglow/archive/2007/10/20/qantas-last-week-s-score-electrical-staff-needed.aspx


This week has started better. I hope the luck continues.