Allison Watson moves out of the Microsoft Worldwide Partner Group

Its a whooper of a story.

Microsoft announced on June 24th that Allison Watson is turning over the Worldwide Partner Group to Jon Roskill. She will take on the role of Corporate Vice President of the Business & Marketing Organization in the U.S.reporting to Robert Youngjohns.

Jon Roskill takes over the role as the Head of the partner group.

Having spoken with Allison a number of times, I know the US Business and Marketing role and her new colleagues will welcome her.

For more information please see the above link. Good luck Allison and Jon.

Allison’s letter to the Global Microsoft Partner Network

Microsoft Announces New Leadership in Worldwide Partner and U.S. Subsidiary Groups

Jon Roskill’s Bio

Allison Watson’s Bio

Jeff Loucks
Available Technology
Available Technology

What is the thing about CAPEX and OPEX

In the past 2 to 3 years Microsoft’s messaging has included the terms CAPEX and OPEX and I had assumed that everyone understood the terms. Recently a conversation with fellow partners revealed that the terms have been received with ambiguity. In that conversation which happened by email I wanted to capture this note for the general public which helps to clarify why OPEX maybe preferable for tax avoidance on what are truly operating expenses.

Talk about swapping capex to opex is essentially related to tax avoidance and not reducing payroll costs.

In capital expense (CAPEX) you incur a large expense in one year and depreciate it over subsequent years taking small write offs. This model reflects a consumption of the investment’s value over multiple years.


In operating expenses (OPEX) you incur the expense and write it off in the same year. You therefore do not pay income tax one those expenses that are allotted to the use of the resources in that year.


So with CAPEX in the one year you layout money for a big expense but you cannot entirely write it off against revenue in that year. In subsequent years you don’t layout any money and can write off a portion of the money you spent in the first year.


There are a number of challenges about CAPEX, You make a big purchase of assets and pay tax on like it was revenue. With OPEX you never pay tax on the revenue used to cover the expense. There are also agility issues in that you are stuck with a 5 year investment and cannot change because you laid all the cash out front.


So when it comes to leasing or fees for services there are often advantages in switching to an OPEX model where you can pay in pre-tax dollars for the resources you use in that year.


Cloud based services are OPEX expenses.

Jeff Loucks
Available Technology
Available Technology

Influencers SMB Power 150


Over the past year I have been writing blog posts and talking to partners all over the globe both in the SMB space and other places. I have been speaking to Microsoft Executives and advocating on the needs of partners. If you read this blog you will know that I have covered trends and engaged executives at Microsoft and elsewhere on your behalf.

I hope that you have a chance to take less than a minute to touch base let Jim Locke and Harry Breslford know how this has been helpful to you by putting my name on their list.

Thanks for your time.

Jeff Loucks
Available Technology
Available Technology

End of Support for Windows 2000 and XP SP2 (not XP SP3)

Here is a note direct for you and your clients. Please make sure you talk to your clients to make sure their needs are covered with the end of support for these two market vetrans.

Microsoft’s Wealth of valuable information Eric Ligman writes:

As part of the standard Microsoft Support Lifecycle, Windows 2000 Professional, Windows 2000 Server, and Windows XP Service Pack 2 (SP2) will reach “End of Support” on July 13, 2010.

Here’s what you need to know if you are running Windows 2000 Professional, Windows 2000 Server, or Windows XP Service Pack 2 (SP2):

If you are running Windows 2000:

On July 13, 2010, the Extended Support phase for all editions of Windows 2000 Server and Windows 2000 Professional (including Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Datacenter Server, Microsoft Windows 2000 Professional Edition, and, Microsoft Windows 2000 Server) will end. If you are running one of these versions of Windows, what this means is: Microsoft will no longer issue security updates or non-security hotfixes for Windows 2000 after this date. In addition, assisted support will no longer be available for this product. To put it in real terms, at the end of the Extended Support phase for Windows 2000, customers will not have access to the following:

  • New security updates
  • Non-security hotfixes
  • Free or paid assisted support options
  • Option to engage Microsoft’s product development resources
  • Updates to online content (Knowledge Base articles, etc.)

So what are your support options for Widows 2000 after July 13th, 2010? Support options for Windows 2000 after July 13, 2010 are:

  • Existing online content may be available to resolve common issues, if the product is still within the Online Self-Help Support phase.
  • Custom Support is also available for purchase for those customers who have not been able to complete their migration to a supported product, and absolutely need additional support from Microsoft. The Custom Support offerings include access to security hotfixes and are specifically designed to help customers bridge the support gap while they complete their migration.
    • Note: To enroll in Custom Support, customers must have a Premier Support contract. Additionally, customers are required to have a migration plan in place, prior to purchasing Custom Support.

If you are running Windows XP SP2:

On July 13, 2010, support for Windows XP SP2 will also end. This date was established when Windows XP Service Pack 3 (SP3) was released on April 21, 2008. (For service packs, the end of support is 12 or 24 months after a new service pack is released. Support for the previous service pack is either 12 or 24 months, depending on the product family.)

What this means is: After July 13, 2010, customers still with Windows XP SP2 will not have access to the following:

  • New security updates
  • Non-security hotfixes
  • Option to engage Microsoft’s product development resources  

More information:

Jeff Loucks
Available Technology
Available Technology

SCVMM 2008 R2 Rollup releases

It is hot off the press.

List of issues that are resolved:SCVMM Server Rollup

Issue 1: A high availability virtual machine with a GPT pass-thru disk is reported is reported as “Unsupported Cluster Configuration.” 

Issue 2: When you manage VMware Virtual Center that has distributed switches, the Virtual Machine Manager service (Vmmservice.exe) crashes.

Issue 3: After Quick Storage Migration is completed, the Failover Cluster Management MMC snap-in reports that the VM still uses the old CSV volume.

Issue 4: If a VM is configured with 3 virtual processors, the SCVMM Admin Console crashes.

Issue 5: The settings for the virtual network are incorrect after a Refresh-VMHost cmdlet job is completed.

How to obtain this SCVMM 2008 R2 hotfix rollup package

This hotfix rollup package is available on Microsoft Update.
To obtain this update from Microsoft Update, follow these steps on the Virtual Machine Manager server:

  1. Click Start, and then select Control Panel.
  2. In Control Panel, double-click Windows Update.
  3. In the Windows Update window, click Check Online for updates from Microsoft Update.
  4. Click important updates are available.
  5. Select Update for System Center Virtual Machine Manager 2008 R2 (KB982522), and then click OK.
  6. Click Install updates.

Note If the Virtual Machine Manager or Virtual Machine Manager Agent service is running when the hotfix rollup package is installed on the Virtual Machine Manager server, you have to restart the computer.

To manually download the hotfix rollup package from the Microsoft Update Catalog, visit the following Microsoft Web site:

For more information:

Jeff Loucks
Available Technology
Available Technology