When a user tries to configure Microsoft Dynamics CRM Client for Outlook, by using the Configuration Wizard the following error message is displayed:
There is a problem communicating with the Microsoft Dynamics CRM Server. The server might be unavailable. Try again later. If the problem persists, contact your administrator.
I love these messages and I only wish I had an administrator to contact besides me. However with the buck stopping here the following KB might be useful.
Essentially there is an issue with time on the CRM server which needs to be corrected. It is well documented in the KB.
- The Operating System date is not set to the correct date.
- The Operating System time is not set to the correct time.
- The Operating System time zone is not set to the correct time zone.