Order Product Price Locking in CRM 2013

When I teach CRM classes, my daily rate is often tied to the number of student in the class. When I create an Order in CRM 2013 for a class, I use the pricing for the course in my Product Catalog. This pricing is based on the normal class size. If the actual registrations are more or less, I need to change the Order Product pricing.

On the Order form in the Products section Command Bar, you will see a padlock symbol. One would think, at least I did, that clicking on that padlock, which then swings open, would unlock pricing. However, if you look at Prices Locked in the Summary section, you will see that is says “No”.

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If you click on the padlock, it will display an OPEN padlock. One, me , would think this would mean the prices were unlocked. Un-so as you’ll see in this screen shot. Prices Locked is now Yes.

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Apparently that little padlock in the Products grid Command Bar represents the action that will be taken if it is clicked, not the current status.

 

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