2007 Mirosoft Office system RTM install – does not support upgrading from a prerelease version

===== Description =====


After uninstalling all applications related to Microsoft Office 2007 Beta 2 Technical Refresh (B2TR), the following error prompts during the installation of Microsoft Office 2007 RTM.


===== Setup Errors =====


Setup is unable to proceed due to the following error(s):
The 2007 Microsoft Office system does not support upgrading from a prerelease version of the 2007 Microsoft Office system. You must first uninstall any prerelease versions of the 2007 Microsoft Office system products and associated technologies.
Correct the issue(s) listed above and re-run setup.


===== Resolution =====


*** These are for advanced users only. Take your own risk!
*** You have been WARNED!


You will need to uninstall all of the following applications before proceeding to install Office 2007 RTM.
- Microsoft Office Professional 2007 (Beta), Groove, OneNote, InfoPath, Visio, SharePoint Designer, Project, etc…
- Microsoft Office 2003 Web Components
- 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS (Beta)
- Microsoft Expression Web Designer Beta 1 / CTP1
- Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats (Beta 2 Technical Refresh)
- Microsoft Visual Studio 2005 Office Tools
- Microsoft Compatibility Packs for 2007 (Beta)


- Try to install Office 2007 RTM. If it prompts the same setup errors (of prerelease version), use Windows Installer CleanUp Utility to check whether any of the Office 2007 related products have not been installed, and try to remove the programs using {*** Add or Remove Programs ***} first.
 


- If the RTM setup still prompts the same setup errors, use {*** Windows Installer CleanUp Utility ***} to remove the related products. I have resolved my setup problem using the Windows Installer CleanUp Utility, and thus, do *not* need to proceed to the following step.   [;)]
 


- If the RTM setup still prompts the same setup errors, follow the steps in {manually removing the Office 2007 beta}.


===== Preparation for the installation of Office 2007 RTM =====


After the installation of Office 2007 RTM, you are suggested to install {Windows Desktop Search 3 RTM for Windows XP}, to install {PDF & XPS add-in for Office 2007}, and to fix {Building Blocks issues: to delete the file “%appdata%\Microsoft\Document Building Blocks\Building Blocks.dotx” *only* when you have *not* modified the Building Blocks content (e.g., galleries)}. For more information, please refer to {Office 2007 RTM issues}.


===== For more information =====


- Error messages when you try to install the original release version of a 2007 Office suite or program: “Setup is unable to proceed”
http://support.microsoft.com:80/default.aspx/kb/927222/en-us


- Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301


- Unable to install Office 2007 Beta 2 applications – Error 2711. An internal error has occurred. (GraphicsFiltersCDRFilesIntl_1033 )
http://msmvps.com/blogs/martinpoon/archive/2006/11/12/after-applying-office-2007-beta-2-technical-refresh-b2tr-unable-to-install-office-2007-beta-2-applications-error-2711-an-internal-error-has-occurred-graphicsfilterscdrfilesintl-1033.aspx


- Office RTM product key issue update
http://msmvps.com:80/blogs/benwalters/archive/2006/11/17/office-rtm-product-key-issue-update.aspx


- Manually removing the Office 2007 Beta
http://pschmid.net/blog/2006/11/13/79


- Office 2007 RTM Issues
http://pschmid.net/blog/2006/11/13/80


- Windows Desktop Search 3.0 RTW for Windows XP (KB917013)
http://www.microsoft.com:80/downloads/details.aspx?displaylang=en&FamilyID=4982072F-7660-492F-B96C-E42B4F5AB4AA


- 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
http://www.microsoft.com/downloads/details.aspx?familyid=4D951911-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

One thought on “2007 Mirosoft Office system RTM install – does not support upgrading from a prerelease version”

  1. Hi, I have exactly the same issue and getting the same message, while trying to install over a copy of 2003. I have found no evidence of a prerelease copy on the machine.

    I am also wairy of having to uninstall both visio and project both of which are used.

    Think its a case of will have to……….

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