Category Archives: 2814

2007 Mirosoft Office system RTM install – does not support upgrading from a prerelease version

===== Description =====


After uninstalling all applications related to Microsoft Office 2007 Beta 2 Technical Refresh (B2TR), the following error prompts during the installation of Microsoft Office 2007 RTM.


===== Setup Errors =====


Setup is unable to proceed due to the following error(s):
The 2007 Microsoft Office system does not support upgrading from a prerelease version of the 2007 Microsoft Office system. You must first uninstall any prerelease versions of the 2007 Microsoft Office system products and associated technologies.
Correct the issue(s) listed above and re-run setup.


===== Resolution =====


*** These are for advanced users only. Take your own risk!
*** You have been WARNED!


You will need to uninstall all of the following applications before proceeding to install Office 2007 RTM.
- Microsoft Office Professional 2007 (Beta), Groove, OneNote, InfoPath, Visio, SharePoint Designer, Project, etc…
- Microsoft Office 2003 Web Components
- 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS (Beta)
- Microsoft Expression Web Designer Beta 1 / CTP1
- Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats (Beta 2 Technical Refresh)
- Microsoft Visual Studio 2005 Office Tools
- Microsoft Compatibility Packs for 2007 (Beta)


- Try to install Office 2007 RTM. If it prompts the same setup errors (of prerelease version), use Windows Installer CleanUp Utility to check whether any of the Office 2007 related products have not been installed, and try to remove the programs using {*** Add or Remove Programs ***} first.
 


- If the RTM setup still prompts the same setup errors, use {*** Windows Installer CleanUp Utility ***} to remove the related products. I have resolved my setup problem using the Windows Installer CleanUp Utility, and thus, do *not* need to proceed to the following step.   [;)]
 


- If the RTM setup still prompts the same setup errors, follow the steps in {manually removing the Office 2007 beta}.


===== Preparation for the installation of Office 2007 RTM =====


After the installation of Office 2007 RTM, you are suggested to install {Windows Desktop Search 3 RTM for Windows XP}, to install {PDF & XPS add-in for Office 2007}, and to fix {Building Blocks issues: to delete the file “%appdata%\Microsoft\Document Building Blocks\Building Blocks.dotx” *only* when you have *not* modified the Building Blocks content (e.g., galleries)}. For more information, please refer to {Office 2007 RTM issues}.


===== For more information =====


- Error messages when you try to install the original release version of a 2007 Office suite or program: “Setup is unable to proceed”
http://support.microsoft.com:80/default.aspx/kb/927222/en-us


- Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301


- Unable to install Office 2007 Beta 2 applications – Error 2711. An internal error has occurred. (GraphicsFiltersCDRFilesIntl_1033 )
http://msmvps.com/blogs/martinpoon/archive/2006/11/12/after-applying-office-2007-beta-2-technical-refresh-b2tr-unable-to-install-office-2007-beta-2-applications-error-2711-an-internal-error-has-occurred-graphicsfilterscdrfilesintl-1033.aspx


- Office RTM product key issue update
http://msmvps.com:80/blogs/benwalters/archive/2006/11/17/office-rtm-product-key-issue-update.aspx


- Manually removing the Office 2007 Beta
http://pschmid.net/blog/2006/11/13/79


- Office 2007 RTM Issues
http://pschmid.net/blog/2006/11/13/80


- Windows Desktop Search 3.0 RTW for Windows XP (KB917013)
http://www.microsoft.com:80/downloads/details.aspx?displaylang=en&FamilyID=4982072F-7660-492F-B96C-E42B4F5AB4AA


- 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
http://www.microsoft.com/downloads/details.aspx?familyid=4D951911-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

Unable to install Office 2007 Beta 2 applications – Error 2711. An internal error has occurred. (GraphicsFiltersCDRFilesIntl_1033 )

===== Error =====

Microsoft Office Groove 2007 (Beta) encountered an error during setup.
Error 2711. An internal error has occurred. (GraphicsFiltersCDRFilesIntl_1033 )

===== Description =====

After the installation of Office 2007 Beta 2 Technical Refresh (B2TR), error 2711 will occur if you try to install any of the Office 2007 **Beta 2** products. To resolve the problem, you will need to uninstall all Office 2007 applications, uninstall Expression Web Beta 1 (if you have Expression Web installed), and use Windows Installer CleanUp Utility to remove all Office 2007 entries. Here are the steps that you will need to follow.

~ Uninstall **all** Office 2007 applications (Access, Excel, InfoPath, Outlook, PowerPoint, Publisher, Word, SharePoint Designer, Visio, Project, OneNote, Groove).

~ Uninstall Expression Web Beta 1 (if you have installed this application).

~ (If you cannot install Office 2007 Beta 2) use Windows Installer Cleanup Utility to clean-up all Office related entries.

~ Install **all** of the Office 2007 Beta 2 products.

~ Install B2TR for your Office products. Make sure that you install all Office **Beta 2** products before applying Beta 2 Technical Refresh (B2TR). You will *not* be able to install Beta 2 products after applying B2TR.

===== For more information =====

- Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

-
Download 2007 Microsoft Office system Beta 2 Technical Refresh (494.7 MB)

-
Download Project 2007 Beta 2 Technical Refresh (186.1 MB)

-
Download Groove 2007 Beta 2 Technical Refresh (185.4 MB)

-
Download Visio 2007 Beta 2 Technical Refresh (261.2 MB)

-
Download SharePoint Designer 2007 Beta 2 Technical Refresh (211.4 MB)


- Download Expression Web Beta 1 (196.5 MB)