Archive for category IT
(Refer the plans http://www.telstra.com.au/small-business/bundles/dot/ (Digital Office technology – DOT) and clients are a Telstra.direct.net broadband client.)
Telstra provided a Cisco SPA504G VOIP handset, Netgear DEVG2020 (ADSL modem, router, PSTN, Wireless etc.) with most of the settings blocked from view. (Customised firmware).
The client does not need the Cisco handset but needs a SonicWALL to SonicWALL VPN setup. I could add a Bridge in place of the DEVG2020 and get line sync (13mbit/1mbit) and I could set LLC PVC 8/35 and PPPOE on the SonicWALL but not raise the PPOE connection.
Basically Telstra have admitted (after 3 months and after many phone conversations) that whilst the connection is PPPOE and should work, it would not work with any other router or modem as it is bound to their provided Telstra hardware to make the Cisco phone handset work.
I asked them if we could revert the account back to normal DSL and remove the Cisco handset and they said changing the plan amounted to breaking the 24 month contract.
So, if you want normal DSL or to use your own equipment, don’t get this plan.
The failure happens about 45 minutes into the install so each new attempt takes ages to get to the point of failure.
After 5 or 6 hours of messing about, we called on HP. After their attempts to remote in via iLo and their own firmware checks (and under the hood checks) it was still nto installing Windows.
They spent days on it. Finally, we descided to call time on this adventure. We wasted too much time. We insisted it must be the mainboard.
The HP tech turned up and he started his own tests. He also found that it was a driver fault and after digging, worked out that the broadbom network driver was halting everything.
After another 5 or so hours, he finally replaced the motherboard. now it is all fixesd.
His conclusion is that the older firmware on the mainboard (intelligent Provisioning version 1.15) was more accepting of the Broadcom card and allowed everything to work.
So, if anyone strikes this same issue here are my conclusions
1) Call HP carepack team sooner rather than later. They are paid to fix these things and have the resources.
2) Newer firmware does not mean better
3) Get HP to do as much of the work as possible whilst it is under Carepack as this cost us dearly.
I can’t get into the Antivirus or antispam settings and the agent appears to be offline?
As this console normally opens up http://ExchangeServer:16372/smex/cgiDispatcher.exe?Page=scan/Antispam.htm&Locale=&CurPage=
My first step was to telnet to the Exchange server on port 16372 and, it did not answer.
As Smex runs from within a web server (in my case IIS), I looked at the default website and it was not running on port 16372. The port that it was running on did not match the firewall rule.
This means the smex service could not bind to a port when the service starts and as this port did not match the console, I had no hopes of connecting to it.
I change the port in IIS and the firewall rule. Restarted the website and … all fixed !
The news is that some smart people have managed to obtain a copy of the database that contains all the Victim’s details. Now, instead of paying for decryption, you can get the decryption for free, self service.
Head on over to this article to read more: http://www.crn.com.au/News/390855,can-this-exploit-beat-cryptolocker.aspx
I don’t think we have seen the end of these types of Malware but at least this proves that the Malware writers are not invincible.
Being an IT guy, I know I already have the latest version. I also note that the URL is not a Microsoft URL. The Terms have some odd bits in it.
For all the non IT people out there …… Use Windows Updates. If you want to update your browser, find it on Microsoft’s website and install it yourself. Don’t follow prompts like this (no matter how convincing it looks).
So, this looks like Microsoft .. Right ?
You are currently browsing the web with Internet Explorer and your Video Player might be outdated Please update to the latest version for better performance •Superior HD Video Streaming and Hardware Acceleration •Download Any Movies, Shows or Video Clips •Critical Security Patch and Bug Fixes •Richer, more immersive user experiences Note:This Update is Free and Takes Under a Minute on Broadband No Restart Required
Looks ok. I have never seen a browser update take less than a minute on most broadband. Since when does Microsoft support you downloading movies ? Hmm, looks suspicious.
The URL also looks odd.
What’s up with this section in the terms ?
But no one reads the terms do they ? I noticed that nowhere does it mention Microsoft. It just talks about your browser.
The last line of the terms is also odd. The only place where you might make contact with the software maker, has no hyperlinks or contact details.
If you would like to contact us via e-mail, please send a message here
So avoid this and don’t be tricked.
Here are the full terms
Think before you click !