We have found that we unable to install SonicWALL firewalls or substitute modems using the Telstra Broadband plan known as DOT.
(Refer the plans http://www.telstra.com.au/small-business/bundles/dot/ (Digital Office technology – DOT) and clients are a Telstra.direct.net broadband client.)
Telstra provided a Cisco SPA504G VOIP handset, Netgear DEVG2020 (ADSL modem, router, PSTN, Wireless etc.) with most of the settings blocked from view. (Customised firmware).
The client does not need the Cisco handset but needs a SonicWALL to SonicWALL VPN setup. I could add a Bridge in place of the DEVG2020 and get line sync (13mbit/1mbit) and I could set LLC PVC 8/35 and PPPOE on the SonicWALL but not raise the PPOE connection.
Basically Telstra have admitted (after 3 months and after many phone conversations) that whilst the connection is PPPOE and should work, it would not work with any other router or modem as it is bound to their provided Telstra hardware to make the Cisco phone handset work.
I asked them if we could revert the account back to normal DSL and remove the Cisco handset and they said changing the plan amounted to breaking the 24 month contract.
So, if you want normal DSL or to use your own equipment, don’t get this plan.