Telephone scams.. and why they don’t get caught..

Published on: Author: Mike Hall Leave a comment

In response to a post where a Windows computer user had been called from this number ‘360-637-4743’ by a company called Windows 7 Tech support.

This was my first reply..

The maker of Windows 7 is called MICROSOFT, not Windows 7, so even if Microsoft did cold call, which incidentally they DO NOT, they would introduce themselves as Microsoft.

Windows 7 Tech Support is a subset of iYogi which is a remote technical support company based in Guragon, India.

They use a service provided by Pac-West Telecomm Inc of Washington State, USA which provides Windows 7 Tech Support with a telephone number in USA which automatically connects to a VoIP back at W7TS HQ in India.

So far in the above text, there is nothing illegal happening. Cold calling is also not illegal and neither is stretching the truth about a product. Sales people in stores do it every day.

If you contact iYogi, they will tell you that none of their personnel use hard sell tactics or try to mislead.

Are you getting the gist of why this type of scam is so hard to stop yet?

All that any of us can do is to make family friends and associates aware of what is happening..

The response I got back surprised me somewhat..

I was referring to the scammers that call pretending to be calling from Microsoft , a lot of people including me have received these calls, I know Microsoft do not make calls like these but a lot of people do not, at times they say they are windows techs and that we have a virus and want to access our computer by remote control. The police already know about it as does the fraud squad.

Had you read the thread you would have read we were all talking about the sick people that make these calls trying to scam people and not (Microsoft).

Elderly people have been scammed out of a lot of money by these sick people but as they are usually from India it is hard for the police to track them, I usually say this call is being monitored by the fraud squad or

police detachment. But the best thing for everyone to do is just hang up right away.

This is nothing to do with I Yogi either.

My second response, this time to the post above..My bits are not in italics. 

I was referring to the scammers that call pretending to be calling from Microsoft , a lot of people including me have received these calls, I know Microsoft do not make calls like these but a lot of people do not, at times they say they are windows techs and that we have a virus and want to access our computer by remote control. The police already know about it as does the fraud squad.

So was I..

Had you read the thread you would have read we were all talking about the sick people that make these calls trying to scam people and not (Microsoft).

LOL.. I researched the telephone number given in the original post, and what I found out was posted by me..

Elderly people have been scammed out of a lot of money by these sick people but as they are usually from India it is hard for the police to track them,

Almost ALWAYS from India, and I have outlined how it is done, and was done in the case of the phone number given

I usually say this call is being monitored by the fraud squad or

police detachment. But the best thing for everyone to do is just hang up right away.

Absolutely..

This is nothing to do with I Yogi either.

Yeah right.. do the research for yourself and you will find out that you are WRONG..

Info on Windows 7 Tech Support.. Note the name iYogi in the blurb..

http://windows7.iyogi.com/support/windows-7-tech-support/

Info on the owner of the telephone number used..

http://www.whitepages.com/phone/1-360-637-4743

Pac-West Telecomm own the number, and they specialize in linking overseas business with a land line in North America..

http://www.pacwest.com/

There is NOTHING illegal here so far.

The operative then talks the person into giving access to the computer by blinding them with essentially lies about the entries in Event Viewer, and then proceeds to cure the system.

Even at this point, it is very difficult to prove that there WASN’T anything wrong and that the operative was making it all up.. And remember that the operative was invited in, under pressure albeit..

It is not just sick elderly people who are affected either. A perfectly fit middle aged guy in my apartment block, on receiving the FBI virus splash screen demanding money, called the local police and asked them which form of payment they would prefer..

Do the research, people, and if you know of others who could be vulnerable, pay a visit and educate them.. PROPERLY. If it is explained to vulnerable computer users how these scams are done, they understand much better than be told that it was a nasty man from India but the police will catch him soon..

Even when facts are put on the table in clear view, there are still those who prefer to sit in a pool of myth and confusion.. It is hardly surprising that many are talked into believing that Windows 8 only works for touch screens

These are the times when I seriously ask myself why I bother to help, and yet minutes later, I am back in the fray trying to do my best. I must be losing it..

Smile

An interesting note on the above. I ran my original  search on the phone number on March 21, 2014. Today, running exactly the same search, the connection between the number and Pac-West is no longer obvious. Weird or what?

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