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HowTo achieve remote MAPI exchange access

October 22nd, 2005 by

From: David Thielen


Subject: remote MAPI exchange access?


Date: Tue, 20 Sep 2005 18:45:21 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


Hi;


 


My oldest daughter lives elsewhere (college) and so her machine should definitely not be a domain system. But she would be very happy having the MAPI access. Can we do that and if so, is there any downside to doing so?


 


thanks – dave


 


david@at-at-at@windward.dot.dot.net


Windward Reports — http://www.WindwardReports.com


Page 2 Stage — http://www.Page2Stage.com  


Enemy Nations — http://www.EnemyNations.com  


me — http://dave.thielen.com  


Barbie Science Fair — http://www.BarbieScienceFair.info  (yes I have lots of links)


 


*************************************


 


From: “MCSEGURU”


Subject: Re: remote MAPI exchange access?


Date: Tue, 20 Sep 2005 21:26:21 -0400


Newsgroups: microsoft.public.windows.server.sbs


 


While this may require Exchange 2003 and/or Outlook 2003, it works great.


 


http://office.microsoft.com/en-us/assistance/HA011402731033.aspx


 


*************************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Tue, 20 Sep 2005 21:02:07 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


Hi;


 


This says I need to run the Office Custom Installation WIzard on the server – but I don’t have Office installed on the server. How do I do this without buying a copy of Office for the server?


 


thanks – dave


 


*************************************


 


From: “Jerry zhao  (MSFT)”


Date: Wed, 21 Sep 2005 03:40:35 GMT


Subject: Re: remote MAPI exchange access?


Newsgroups: microsoft.public.windows.server.sbs


 


Hi David,


 


Thanks for your post and thank for the update.


 


Yes, you can use RPC over HTTP to achieve this goal. Actually the exact steps for configuring the RPC over HTTP are listed on the RWW page. I suggest you connect to RWW (http://SBS_Server_Name/remote from internal or http://Router_Public_IP/remote ), and then click the “Configure Outlook via the Internet” link on the right pane. Then please follow the step-by-step guide to configure the settings.


 


Moreover, you can enable the POP3 and IMAP4 service to let remote client to use POP3 or IMAP4 to receive emails. For more information, you can refer to the following KB:


 


The default POP3 and IMAP4 virtual servers are stopped and you cannot connect to the POP3 and the IMAP4 services in Windows Small Business Server 2003


http://support.microsoft.com/default.aspx?scid=kb;en-us;837368


 


Meanwhile, I would like to suggest that you can use the OWA to access the emails. It is a valuable feature of exchange server and easy to use.


 


If you have any questions please do not hesitate to let me know.  I am glad to be of assistance.


 


Best regards,


 


Jerry Zhao (MSFT)


 


Microsoft CSS Online Newsgroup Support


 


Get Secure! – www.microsoft.com/security


 


*************************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Tue, 20 Sep 2005 22:09:01 -0600


Newsgroups: microsoft.public.windows.server.sbs


 



>Yes, you can use RPC over HTTP to achieve this goal. Actually the exact


>steps for configuring the RPC over HTTP are listed on the RWW page. I


>suggest you connect to RWW (http://SBS_Server_Name/remote from


>internal or


 


>http://Router_Public_IP/remote), and then click the “Configure Outlook via


>the Internet” link on the right pane. Then please follow the step-by-step


>guide to configure the settings.


 


I tried that – it asked me for a username/password and I typed in mine


- and it said not valid. I tried both name and name@windward.internal


- and no luck.


 


Is it some different username/password it wants?


 


 


>Moreover, you can enable the POP3 and IMAP4 service to let remote client to


>use POP3 or IMAP4 to receive emails. For more information, you can refer to


>the following KB:


 


I have her using POP3 now – but she will be a lot happier with MAPI.


 


>Meanwhile, I would like to suggest that you can use the OWA to access the


>emails. It is a valuable feature of exchange server and easy to use.


 


What is OWA?


 


thanks – dave


david@at-at-at@windward.dot.dot.net


 


*************************************


 


From: “Russ Grover”


Subject: Re: remote MAPI exchange access?


Date: Tue, 20 Sep 2005 22:57:33 -0700


Newsgroups: microsoft.public.windows.server.sbs


 


Have you turned on IMAP in Services and Opened Port…


 


 Gee is it 143?


Memory is going on me?


 


Russ



Russ Grover


Small Business IT Support


Portland\Beaverton OR USA


Email: Sales at SmallBusinessITSupport.com


Website: www.SmallBusinessITSupport.com


 


*************************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Wed, 21 Sep 2005 07:18:30 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


I tried this on my workstation which is internal to the firewall so it  couldn’t be a port block.


 


thanks – dave


 


*************************************


 


From: “Russ Grover”


Subject: Re: remote MAPI exchange access?


Date: Wed, 21 Sep 2005 10:24:48 -0700


Newsgroups: microsoft.public.windows.server.sbs


 


WOW this is odd? Just turning on the IMAP and everything should work. Or it has for me?


 


Like Jerry said


The other Option of RPC over HTTP works great also?


Can you get that to work?


 


Or Even OWA?  Heck if she has a Web Enabled Phone she can use OMA even..


 


Any of these work?


 


So your options are IMAP and POP3 (Providing the services are Turned ON in Services) OWA, OMA and RPC over http… All of these work well on a SBS server


 


(Did I forget any)????


 



Russ Grover


 


*************************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Wed, 21 Sep 2005 19:02:09 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


Hi;


 


Ok, it may be I am not understanding some simple stuff including some of the acronyms. So let me start over.


 


She is running fine using POP3 both local and remote.


 


I want to give her MAPI access instead of POP3 – again both local and remote.


 


As I understand it, she can have MAPI access even if she is not logged in as a domain user. (Her workgroup username/password is identical to her domain one.)


 


My understanding is that RPC over HTTP is the best way to do this.


 


My question is, how do I set up RPC over HTTP. The urls I read said I needed to run http://SBS_Server_Name/remote to set this up. I tried this (putting in the name of my server) and got a login prompt – but it tells me my login is invalid.


 


The link at


http://office.microsoft.com/en-us/assistance/HA011402731033.aspx  says to use the Custom Installation Wizard in Office – on the server. I don’t have Office installed on the server.


 


So my questions are:


1) How do I set this up?


 


- and -


 


2) What is RWW, OWA, and OMA?


 


thanks – dave


 


Small Business IT Support


 


*************************************


 


From: “Jerry zhao  (MSFT)”


Date: Thu, 22 Sep 2005 09:57:54 GMT


Subject: Re: remote MAPI exchange access?


Newsgroups: microsoft.public.windows.server.sbs


 


Hi David,


 


Thanks for your update.


 


From the description, I understand that your issue is that when you open the http://SBS_Server_Name/remote, you are asked for credential.


 


As for this, I would like provide the following action plan:


 


On you SBS server, open IIS management, expand default web site, right click on the remote virtual directory, select properties, in the directory security tab, click the edit button in the “authentication and access control” field, check on the “Enable anonymous access” option. And also make sure that “integrated windows authentication” is selected.


 


Then, try again and see how things go from there.


 


Note:


 


The steps in http://office.microsoft.com/en-us/assistance/HA011402731033.aspx  is not suit for SBS environment.


 


The exact steps for configuring the RPC over HTTP in SBS domain are listed on the RWW page. I suggest you connect to RWW (http://SBS_Server_Name/remote from internal or http://Router_Public_IP/remote), and then click the “Configure Outlook via the Internet” link on the right pane. Then please follow the step-by-step guide to configure the settings.


 


For your information:


 


RWW represents Remote Web Workplace.


 


TechNet Support WebCast: An overview of Microsoft Windows Small Business Server 2003 Remote Web Workplace feature  http://support.microsoft.com/?id=833983


 


OWA represents Outlook Web Access.


 


Microsoft Exchange 2000 Outlook Web Access


http://www.microsoft.com/technet/prodtechnol/exchange/2000/deploy/confeat/e2kowa.mspx


 


OMA represents Outlook mobile Access


 


Outlook Mobile Access and Exchange 2003


http://www.microsoft.com/technet/prodtechnol/exchange/guides/E2k3TechRef/dafc9621-7b71-42fa-b1cb-3ea63e15ad04.mspx


 


hope this helps.


 


If you have any questions please do not hesitate to let me know. I’m


glad to be of service.


 


Best regards,


 


Jerry Zhao (MSFT)


 


Microsoft CSS Online Newsgroup Support


 


Get Secure! – www.microsoft.com/security


 


*************************************


 


From: David Thielen


Date: Fri, 23 Sep 2005 15:02:09 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


Hello;


 


Ok, I was able to log in as administrator – I previously was trying to log in with my username – which is not a domain admin – my mistake.


 


But the only links on the right are:


   Use Outlook Web Access


   Provide Remote Assistance


   View Client Help


   Ask the Community.


 


And on the left:


   Connect to Server Desktops


   Connect to Client Desktops.


 


Any ideas?


 


thanks – dave


 


*************************************


 


From: “Jerry zhao  (MSFT)”


Date: Mon, 26 Sep 2005 01:37:18 GMT


Subject: Re: remote MAPI exchange access?


Newsgroups: microsoft.public.windows.server.sbs


 


Hi David,


 


Thanks for your update.


 


I understand your problem now is that the “Configure your computer to use Outlook via the Internet” link does not exist in the Remote Web Workplace.


 


Please follow the steps below to solve the problem.


 


1. Open Registry Editor (regedit).


2. Go to:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Remote


UserPortal\AdminLinks (for Administrators that will use the RWW)


HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\RemoteUser


Portal\KWLinks (for remote users that will use the RWW)


3. In the right pane, double click RPC.


4. Change the value to 1 instead of 1.


5. Test the RWW page again.


 


In addition, I’d like to provide the following information for your reference as well.


 


For RWW used by remote users, go to the following registry key:


HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\RemoteUserPortal\KWLinks


 


Change appropriate entry’s value to 1 to enable the link in RWW.


 


“AppTS” = “Connect to Server Desktops”


“TS” = “Connect to my Computer at work”


“Help” = “View Remote Web Workplace”


“OWA” = “Read My Company e-mail”


“STS” = “Administrate the Company’s internal web site”


“CM” = “Download Connection Manager”


“UsageReport” = “View Server Usage Report”


“RPC” = “Configure your computer to use Outlook via the Internet”


 


For RWW used by Administrators, go to the following registry key:


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\RemoteUserPortal\AdminLinks


 


Change appropriate entry’s value to 1 to enable the link in RWW.


 


“ServerTS” = “Connect to Server Desktops”


“ClientTS” = “Connect to Client Desktops”


“Help” = “View Client Help”


“Community” = “Ask the Community”


“RA” = “Provide Remote Assistance”


“HelpDesk” = “Monitor Help Desk”


“STS” = “Administrate the Company’s internal web site”


“PerfReport” = “View Server Performance Report”


“UsageReport” = “View Server Usage Report”


“OWA” = “Use Outlook Web Access”


“CM” = “Download Connection Manager”


“RPC” = “Configure Outlook Via the Internet”


 


I hope the above info helps.


 


Best regards,


 


Jerry Zhao (MSFT)


 


Microsoft CSS Online Newsgroup Support


 


Get Secure! – www.microsoft.com/security


 


*************************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Sun, 25 Sep 2005 20:42:49 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


Hello;


 


You say change the 1 to 1. It presently is 0 so did you mean change the 0 to 1? I did that and I get the page now. Will try to convert tomorrow morning.


 


thanks – dave


 


*************************************


 


From: “Jerry zhao  (MSFT)”


Date: Mon, 26 Sep 2005 12:16:32 GMT


Subject: Re: remote MAPI exchange access?


Newsgroups: microsoft.public.windows.server.sbs


 


Hi David,


 


Yes, your understanding is correct. Sorry for my spelling mistake. We should change the 0 to 1 just as what you have done.


 


Meanwhile, please make sure you have enabled “Outlook over the Internet” and “Remote Web Workplace” in the CEICW (Configure E-mail and Internet Connection wizard).


 


I am here standing by for your test result.


 


Best regards,


 


Jerry Zhao (MSFT)


 


Microsoft CSS Online Newsgroup Support


 


Get Secure! – www.microsoft.com/security


 


*************************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Mon, 26 Sep 2005 23:33:34 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


Hi;


 


I think I have it working – it does so internally and I will test outside tomorrow. A couple of questions:


 


1) In the instructions it says to use picard.windward.local for the server name and intranet.windward.net for the proxy. These names are not known outside our internal firewall so I used mail.thielen.com which points to the same box/IP address. Is this ok?


 


2) I have my daughter’s exchange folders showing – but her local ones have disappeared. I need both so she can copy folders from her local to the exchange folders. How do I do this?


 


thanks – dave


 


*************************************


 


From: “Jerry zhao  (MSFT)”


Date: Tue, 27 Sep 2005 10:11:57 GMT


Subject: Re: remote MAPI exchange access?


Newsgroups: microsoft.public.windows.server.sbs


 


Hi David,


 


I am glad to hear that works internally.


 


For your first question:


 


It seems that you are using the intranet.windward.net when you running the CEICW to create the certificate. So, I would suggest that you re-run the CEICW and re-create the certificate using the name mail.thielen.com.


 


Then you can check the steps in the RWW again for configure the RPC over HTTP.


 


For your second question, I am not sure what the “local folder” means. Could you please explain it in more detail?


 


Thanks for your time.


 


Best regards,


 


Jerry Zhao (MSFT)


 


Microsoft CSS Online Newsgroup Support


 


Get Secure! – www.microsoft.com/security


 


*************************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Tue, 27 Sep 2005 10:23:56 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


Hi;


 


Yes I did the certificate part with mail.thielen.com too. And was able to access her exchange folders internally with those settings.


 


By “Local folder” I mean all of the folders she has on her computer from when she accessed via POP3. I want to have them visible when she accesses via MAPI so she can drag them over to her exchange/server folders.


 


Same for her contacts.


 


Also, should she use this same access method when home and on your network? Or should she have a profile for LAN access?


 


thanks – dave


 


*************************************


 


From: “Jerry zhao  (MSFT)”


Date: Wed, 28 Sep 2005 12:58:12 GMT


Subject: Re: remote MAPI exchange access?


Newsgroups: microsoft.public.windows.server.sbs


 


Hi David,


 


Thanks for let me the progress.


 


Actually, you can use the same configuration in the outlook to receive email from outside the internal LAN.


 


As for the mailbox folders for the POP3 account, if the emails have been received from the POP3 server and you did not configured to leave a copy on the server, they cannot be see when using MAPI. That is expected behavior.


 


If you are using two outlook profiles now and one for POP3 account, other for exchange account (RPC over HTTP), you can log on the outlook using the POP3 profile and export the mails to a PST file, then log on the exchange account (RPC over HTTP) and import the mails from the PST file.


 


If you have any questions please do not hesitate to let me know.


 


Best regards,


 


Jerry Zhao (MSFT)


 


Microsoft CSS Online Newsgroup Support


 


Get Secure! – www.microsoft.com/security


 


*************************************


 


From: “Jerry zhao  (MSFT)”


Date: Fri, 30 Sep 2005 09:18:00 GMT


Subject: Re: remote MAPI exchange access?


Newsgroups: microsoft.public.windows.server.sbs


 


Hi David,


 


How’re things going on?


 


Did the information provided satisfy your query?


 


Please do not hesitate to let me know if you have any further concerns or questions regarding the issue.


 


I’m looking forward to hearing from you.


 


Have a nice day.


 


Sincerely,


 


Jerry Zhao


Microsoft Online Partner Support


Get Secure! – www.microsoft.com/security


 


*************************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Sun, 09 Oct 2005 20:51:18 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


Hello;


 


I have been having trouble with this and I think the basic issue is this. The certificate created wants me to use intranet.windward.net as the connection. However, intranet.windward.net is not in the DNS that the SBS server creates.


 


How do I get it in there? Do I have to add it as a cname? And in that case, si there anything special I have to do? The remote instructions have everything else set up so I’m wondering why this isn’t working.


 


thanks – dave


 


*************************************


 


From: “Jerry zhao  (MSFT)”


Date: Mon, 10 Oct 2005 10:31:23 GMT


Subject: Re: remote MAPI exchange access?


Newsgroups: microsoft.public.windows.server.sbs


 


Hi David,


 


It is nice to hear back from you.


 


I am not sure what the “The certificate created wants me to use intranet.windward.net” means. Could you please explain that to me in more detail?


 


Meanwhile, I would like to confirm that you have re-run the CEICW and re-create the certificate using the name mail.thielen.com.


 


if you have already done that, you can use the mail.thielen.com for “Use this URL to connect to my proxy server for Exchange” and “msstd: mail.thielen.com” for the Principal name for proxy server.


 


Please feel free to let me know if you have any questions or if you need further assistance.


 


Best regards,


 


Jerry Zhao (MSFT)


 


Microsoft CSS Online Newsgroup Support


 


Get Secure! – www.microsoft.com/security


 


***********************************


 


From: David Thielen


Subject: Re: remote MAPI exchange access?


Date: Sat, 15 Oct 2005 12:33:04 -0600


Newsgroups: microsoft.public.windows.server.sbs


 


It’s all working now. Thank you very much for all of the help. (It seems to be ok with connecting to mail.windward.net while the certificate is for intranet.windward.net).


 


thanks – dave


 

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