I have been away over the weekend seeing family, and as anyone who is in IT (or is a medical doctor I suspect) would expect I had the standard experience – everyone wanted me to show me something they were worried about that turned to be virus related. This trip I did one operating system upgrade, one network printer installation and de-virused three PCs. So nothing out of ordinary.
The one thing I would mention was how useful I found the contents of Mark Russinovich’s TechEd Session ‘Malware Hunting with the Sysinterals Tools’. This saved me the complete machine rebuild I had feared for one PC which had got infected with a bit of poor quality ransomware that turns out to only be a splash screen that I could easily spot with Autoruns from the Sysinternals Suite. The video is well worth a watch for all of user in the family IT support game.