In an uncertain economy, IT departments can count on two very certain demands: increase productivity and cut costs. When it comes to service management, CFOs, CIOs, and IT managers face the difficult challenge of developing a strategy that is tightly aligned with business goals yet still delivers its services in the most cost-efficient manner possible. In The Executive Guide to Service Management in an Uncertain Economy, author Jeffery Hicks delivers an approach to service management that will show you how to meet the many business requirements of the IT department, such as reduced staff and lower budgets, all while still meeting the IT demands from customers, partners, and compliance organizations. You will learn how to develop an efficient service management strategy focused on effective asset management, data center automation, and management consolidation. You will also receive an action plan for each focus area, providing a checklist of must-do's to execute on your service management strategy.
The Executive Guide to Service Management in an Uncertain Economy | Realtime Nexus
How to enter to win: Answer the trivia question below correctly and e-mail your answer to Julie Bort at firstname.lastname@example.org by midnight PT, August 31, 2009, and your entry will be entered into a drawing. In the e-mail, please include the answer to the question, your name, job title, U.S. mailing address and your daytime telephone number. Please write "Microsoft Subnet August book contest in the subject of your e-mail.
Enter to win a System Center Configuration Manager book – Network World
Kerrie Meyler tells us that the book (all 1,224 pages) has gone to the printer and the book should be available for shipping in August 2009.
Read Kerrie’s note:
Jump out an grab a copy so that it ships straight away after it’s available:
Managing and maintaining desktop computing infrastructure is more challenging than ever before. Microsoft's new System Center Configuration Manager 2007, the major upgrade to Microsoft's long-time SMS product, promises IT organizations unprecedented security, convenience, and completeness when it comes to managing their PCs. However, reviewers have noted, SCCM 2007 adopters need extensive up-front knowledge to take full advantage of this product. This is the first book to offer comprehensive, independent, real-world coverage of SCCM 2007 through its entire lifecycle: from planning and deployment to day-to-day administration and troubleshooting. The authors introduce a powerful methodology designed to help implementers carefully define the solutions they need to solve, and optimize their SCCM 2007 deployments to successfully solve those problems. The authors don't just cover SCCM 2007's features: they present crucial information on the other products and technologies its features and components rely upon. This book's coverage ranges from network and architecture design to Active Directory integration and software packaging; testing and stabilization to software and OS distribution; reporting to security.
Learn about major new features in SQL Server 2008 including security, administration, and performance.
Introducing Microsoft SQL Server 2008:
Chapter 1: Security and Administration
Chapter 2: Performance
Chapter 3: Type System
Chapter 4: Programmability
Chapter 5: Storage
Chapter 6: Enhancements for High Availability
Chapter 7: Business Intelligence Enhancements
Microsoft Press – Microsoft SQL Server 2008 Free E-Book Offer
Our myITforum compadres have done good! Their new book has made the top 10 list of best sellers at TechEd!
Get it now!
We gave several of these books away at the myITforum.com booth at MMS 2009 this year, and folks were swarming to get their hands on them.
If you go by the ratings on Amazon.com, you’d think that the book is horrible. However, the 2 reviewers on Amazon.com actually posted their reviews long before the book was even released. So, either these two reviewers don’t like one of the authors, or they simply don’t like the System Center brand. Go figure.
Decide for yourself and then post your own, honest review to Amazon.com when you get a chance. Those that saw the book at the myITforum.com booth at MMS 2009 loved it.
You can grab a copy at Amazon.com
For 25 years, Microsoft Press books have focused on helping you take your skills and knowledge to the next level. Celebrate our 25th Anniversary with a "Free e-book of the Month" offer! Simply sign up for the Microsoft Press Book Connection Newsletter for notification of offers, register, and download the selection of the month.
Mastering System Center Configuration Manager 2007 provides intermediate and advanced coverage of all aspects of the product, including planning and installation, upgrading Systems Management Server 2003, deploying software and operating systems, security, monitoring and troubleshooting, and automating and customizing SCCM 2007 with scripts.
The authors take a hands-on approach by providing many real-world scenarios to show readers how to use the tool in various contexts. This anchors the conceptual explanations in practical application. This book's web site will contain a collection of ready-to-use scripts with directions for implementing them in network systems.
Wiley::Mastering System Center Configuration Manager 2007
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To celebrate, Microsoft Press is giving away a free eBook each month. To know which eBook is available for free for the given month, you’ll need to sign up for their newsletter, Microsoft Press Connection.
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