Here's a unique issue I came across the other day that I thought you might like hearing about. In this case, we were unable to connect to a ConfigMgr 2007 Secondary Site server from Tools => Service Manager unless we were using a domain admin account.
The Configuration Manager Support Team Blog : Solution: Unable to connect to a ConfigMgr 2007 Secondary Site server from Tools => Service Manager unless you use a domain admin account
So you have a solid understanding of Service Manager 2010 Beta 2, installed the necessary components into your virtual lab, and have also installed the Service Manager DW to get the full breadth of the product.
In this posting we’ll cover the final component: Register with Service Manager DW.
vNext: Service Manager 2010 – DW Registration « System Center Spartan
Continuing on with the focus on Service Manager 2010 Beta 2, this posting will walk you through the install of the Service Manager Data Warehouse Database.
vNext – Service Manager 2010 Beta 2, Data Warehouse « System Center Spartan
My last blog posting on Service Manager 2010 focused mainly on a high level of understanding the necessary components for Service Manager and the requirements around hardware/software for building out a test environment.
In this blog entry I’ll focus on taking some precautionary steps prior to installing those necessary components for Service Manager 2010, as well as finally some gotchas with the install of Service Manager 2010 Beta 2.
vNext: Service Manager 2010 Beta 2, Components « System Center Spartan
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Every now and then customers and partners ask for Service Manager Visio templates. Awhile back someone on the Operations Manager team put together some templates that I’ve modified a bit for use in Service Manager documentation. Feel free to modify these for use in your organization.
System Center Service Manager : Service Manager Shapes – Visio Templates
I recently completed a PoC for System Center Service Manager 2010 (beta) and thought that I’d share some of my experiences and hopefully provide some insight on just what is necessary to get the latest product up and running from the Microsoft System Center team.
vNext: Installing Service Manager 2010 « System Center Spartan
One of the most important common ways partners and customers will extend Service Manager is to create custom connectors to get data into the system. There are many ways of doing this and we will catalog all of them at this blog post.
System Center Service Manager : How to Write a Custom Connector: CSV Connector Example
This blog posts demonstrates how to configure a notification workflow in Service Manager that sends out notifications on reassignment of the incident.
System Center Service Manager : Custom notification workflow on incident assignement or re-assignment
Two weeks ago, at TechEd EMEA, Ryan O’Hara announced the Compliance and Risk Process Management Pack for System Center Service Manager. I am excited to let you know the Beta of this process management pack is now available for evaluation and can be downloaded on MS Connect.
Nexus SC: The System Center Team Blog : Service Manager Beta Process Management Pack Now Available