The Surface Team has resources specifically for IT Pros.
Here’s a recent update, but if you’re an IT Pro then you will want to follow the link above and subscribe for updates.
Here is an example of the kind of great information you’ll get.
UPDATE 11/19/2014: When originally published, this article misstated some details around the updates for the Pen driver and the Home Button driver. The information below has been updated to reflect the correction (see *). We apologize for any confusion caused.
As more of you are deploying, adopting and managing Surface Pro 3 devices in your organizations, you have asked to learn about the updates for the device in advance of them being available. Based on your feedback, we are sharing the key improvements that are coming to your Surface Pro 3 device in the upcoming update.
Surface Pro UEFI update (v3.11.350.0)
- Resolves scenarios where the device will boot to a black screen if McAfee Defense Encryption 7.1.1 is installed.
- Optimizes the FWPOST time to 3.7 seconds with the fast boot enabled.
- Prevents situations where system clock loses time when battery falls below 3%.
Surface Home Button driver update (v2.0.1174.0)
- Surface Home Button driver update (v2.0.1174.0) enables future functionality for the Surface Hub app.*
Surface Pen Settings driver update (v22.214.171.124)
- Surface Pen Settings driver update (v126.96.36.199) enables future functionality for the Surface Hub app.*
Wireless Network Controller and Bluetooth driver update (v15.68.3066.135)
- Enables better throughput after waking from sleep and connecting to an 802.11AC network.
- Ensures Infra scan list is not empty while connected to a wireless display adapter.
- Resolves an issue connecting to Cisco 1242 access points.
- Ensures device reconnects properly to a hidden SSID using a 5Ghz DFS channel after waking from sleep.
- Adds customer-requested functionality to prefer 5Ghz connections when both a 2.4ghz and 5ghz connection are present with the same SSID.
~ The Surface Team
Things go wrong from time to time and what is important is how people deal with those adversities.
Last week I wandered into the Microsoft Store near me with my Surface Pro 3. I wasn’t unhappy, but a little concerned. It seemed to be running warm and the fan was running more frequently than seemed warranted when the system was basically idle.
I had to make an appointment to see an expert and that was okay. They were busy, but I was able make that appointment for an hour later the same day. I had other things to do during that hour so that was fine. When I returned the expert was right on time waiting for me.
I explained my concern to the expert, and after a very few questions he said, “I’ll be back in a minute”. He returned with a new unit. There were a few details to cover off with the documentation, but the whole thing was done in minutes.
The great thing was all my data was on OneDrive so I didn’t have to do anything except get connected to the web and give it a little time. While I was waiting I reinstalled my non-Windows store applications and I was back in business.
All things considered, this was painless and given the kind of reception I have had at other retailers, overall this was a very pleasant experience.
In the Surface Blog, Stuart Pitts just posted
Surface Pro 3: A Powerful Mobile Music Studio That Goes Everywhere You Go
Over the past few months, I’ve met with Musicians around the world across all genres and specialties. These are individuals who create, arrange, improvise, record, teach, and perform for a living. Most Musicians depend on two devices outside of the studio: a laptop for creating music and a tablet for reviewing it on-the-go. Musicians don’t want to carry two devices to do their work any more than people in any field do.. They’ve told us that they’re always looking for new things – in particular, something that does everything their laptop can do and that offers something their laptop isn’t able to do that would help make their work more efficient. As I talk to musicians and really get into what Surface Pro 3 can do, the first reaction is always something like:
“Wait, you can run Ableton and Pro Tools on this thing?”
Let me add that I’m doing the same kinds of things with my Surface Pro 3. See: Surface Pro 3: Ultimate Portable Recording Studio