Category Archives: Surface

Outlook Hanging with Surface

After months of struggling with Outlook hanging up inexplicably I found something that looks really promising.  I had thought it was because I’m connecting to several Exchange servers.  It was particularly bad if I switched between the Mail and Calendar windows after Outlook had been running for awhile. My solution was to open up my Calendar in a second window as soon as I opened Outlook, but that was really tedious to have to remember to switch windows instead of using the shortcuts at the bottom left of the Outlook window.

Check this out;   File | Options | Advanced – Disable hardware graphics acceleration.

image

http://www.thirdtier.net/2016/05/outlook-2016-not-responding-solved/

May Updates for Surface Book

May 2016 updates

The following updates will be listed when you check for updates in Windows or view your Windows update history after installing the updates:

  • Intel Corporation driver update for Intel(R) AVStream Camera 2500
  • Intel Corporation driver update for Intel(R) Control Logic
  • Intel Corporation driver update for Intel(R) CSI2 Host Controller
  • Intel driver update for Intel(R) Imaging Signal Processor 2500
  • Intel Corporation driver update for Microsoft Camera Front
  • Intel Corporation driver update for Microsoft Camera Rear
  • Intel Corporation driver update for Microsoft IR Camera Front

When Surface updates are provided via the Windows Update service, they are delivered in stages to Surface customers. As a result, not every Surface will receive the update at the same time, but the update will be delivered to all devices. If you have not received the update then please manually check Windows Update later.

  • Surface Camera drivers set (v30.10586.7035.1976, driver date 4/21/2016) improves Windows Hello stability.
  • Intel(R) AVStream Camera 2500 driver update (v30.10586.7035.1976)
  • Intel(R) Control Logic driver update (v30.10586.7035.1976)
  • Intel(R) CSI2 Host Controller driver update (v30.10586.7035.1976)
  • Intel(R) Imaging Signal Processor 2500 driver update (v30.10586.7035.1976)
  • Microsoft Camera Front driver update (v30.10586.7035.1976)
  • Microsoft Camera Rear driver update (v30.10586.7035.1976)
  • Microsoft IR Camera Front driver update (v30.10586.7035.1976)

For other models see: Install Surface and Windows Updates

April Updates for Surface Book

April 2016 updates

The following updates will be listed when you check for updates in Windows or view your Windows update history after installing the updates:

  • Microsoft driver update for Surface System Aggregator Firmware
  • Microsoft driver update for Surface UEFI
  • Intel Corporation driver update for Intel(R) HD Graphics 520
  • Intel(R) Corporation driver update for Intel(R) Display Audio
  • NVIDIA driver update for NVIDIA GeForce GPU
  • Intel Corporation driver update for Intel(R) AVStream Camera 2500
  • Intel Corporation driver update for Intel(R) Control Logic
  • Intel Corporation driver update for Intel(R) CSI2 Host Controller
  • Intel driver update for Intel(R) Imaging Signal Processor 2500
  • Intel Corporation driver update for Microsoft Camera Front
  • Intel Corporation driver update for Microsoft Camera Rear
  • Intel Corporation driver update for Microsoft IR Camera Front
  • Microsoft driver update for Surface Camera Windows Hello
  • Microsoft driver update for Surface Dock Integration
  • Microsoft driver update for Surface Dock Firmware Update

Note

When Surface updates are provided via the Windows Update service, they are delivered in stages to Surface customers. As a result, not every Surface will receive the update at the same time, but the update will be delivered to all devices. If you have not received the update then please manually check Windows Update later.

February Updates for Surface 3 devices

February 29, 2016By Kaushik Ainapure [MSFT]

Avatar of Kaushik Ainapure [MSFT]

 

We have new updates for Surface 3 devices.

Starting this month, you may also notice a new file naming structure for these updates. With more and more customers choosing Surface for their organizations, we’re making this change to provide a consistent customer experience across multiple release mechanisms (like Windows Update and DLC). You’ll start to notice this name change this month on some devices, with others to follow in the coming weeks.

Click the headings below to go to the specific location for your device on the Download Center. At the Download Center, click Details then click + More to see all available downloads for the device. For all devices you can follow the similar deployment process that is used for Surface Pro 3 described at Surface TechCenter.

Read complete blog entry on the Surface Blog for IT Pros

February Updates for Surface 3 devices

Sending Your Surface In For Service

How can you remove your data from a Surface before you send it in for service? If the Surface is running.

http://cdn.makeuseof.com/wp-content/uploads/2011/09/OverwriteData04.png?79af87

Erase your data:

  1. Swipe in from the right edge of the screen and tap Settings.
  2. Tap or click Change PC settings, tap or click Update and recovery, and then tap or click Recovery.
  3. Under Remove everything and reinstall Windows, tap or click Get started.

Microsoft has a good article: How to prepare your Surface for Service 

What happens to the data on my Surface?

When you send your Surface to our service center, everything on your Surface is erased. Microsoft is not responsible for the loss of data during servicing.

If you still want to erase your data before shipping it, if the machine runs you can use the Surface Data Eraser

Surface Dock vs 4K display

To get the full context of this note you’ll need to read Surface Book and a 4K Monitor.

First, I really wanted this to work because I like the Surface Dock.  It’s a thoughtfully designed device and unlike its predecessors, it’s not tied to a specific Surface Model. If you’ve got a Surface Pro 3 or later or a Surface Book. this could serve you very well.

 

Unfortunately I could not get it to work with my 4K TV/Monitor.

It worked fine to duplicate the  Surface Book display giving me
3000 x 2000 resolution.  But if I wanted to extend my desktop to the external monitor,  it would not offer me the full 4k option  
3840 x 2160.  It also worked in extend the desktop mode if I was willing to use the external display at 1920 x 1080.  But I was getting the full 3840 x 2160 experience with a direct connection to the monitor and I’m unwilling to give that up.

The Surface Dock connector goes into the Surface Book power port, but it covers access to the mini-display port adapter port so I can’t connect the Surface Dock and run a monitor directly from the Surface Book.

I really wanted to keep it and if I had been able to connect the monitor directly to the Surface Book at the same time, I would have.