When you create a new document in Word, it automatically bases on a template. By default, this will be the built-in Normal.dotm, but it can be any *.dotx or *.dotm file. This document will maintain a link back to the template, enabling it to use Building Blocks, Ribbon customization and macros in the template.

Users and companies provide templates for specific, oft-occurring tasks. In order to make them easily discoverable, they should appear in the interface presented for creating a new document. With the exception of Word 2007, that had an “Office button” rather than a File menu, this interface is accessed via the command File/New.

Up until the introduction of the Backstage in Office 2010, this interface was the File New dialog box. In Office 2010 and 2013, it’s a Backstage view, but in Word 2010 you have to click the link “My templates” in order to access custom templates, which are still offered in the File New dialog box. In Word 2013, custom templates are listed in the Backstage view in the “Personal” list (below), but not necessarily all of them. Why this is, is the topic of this post.


Where custom templates should appear in the templates listing and what priority they should have has always been a topic of much discussion, but generally it is important that custom templates are accessible through this interface. In this respect, Word 2013 represents a definite improvement over Word 2010 in that you don’t have to change the interface (go from the Backstage to a dialog box).

You aren’t restricted to the Backstage view, it’s also still possible to display the old File/New dialog box in Word 2010 & 2013, using the object model: Application.Dialogs(wdDialogFileNew).Show. Disturbingly, this interface also not does display all the templates – the listing that appears here is different from the one in the Backstage.

What’s the reason for this discrepancy?

There has always been an installation default for the location of the user’s templates, but this can be changed using the “File locations” dialog box, as pictured below. Since the introduction of Word 2007, the button to open the dialog box is located in File/Options/Advanced/General.


It turns out that all the templates saved in this location appear in the old File/New dialog box, but not in the Backstage listing.

Word 2013 has introduced a new option for the default location to save templates, in File/Options/Save. (When you choose “template” as the file type in File/Save As, Word will automatically choose this location.) Templates saved to this folder appear in the Backstage view, but not in the File/New dialog box. So in order to have all the templates appear in both the dialog box and in Backstage, both file paths need to be the same.


It is interesting to note that Excel and PowerPoint share these default template locations. Also, Excel shares the setting in the File Locations dialog box for templates listed in its old File/New dialog box.

While it is possible to access the entry in the old File Locations dialog box using Word’s object model – Application.Options.DefaultFileLocation(wdUserTemplatesPath) – it appears no way has been to access this new location information.

It is, however, available over the Registry in HKEY_Current_User\Software\Microsoft\Office\15.0\Word\Options. So you can read/write the value using VBA like this:
System.PrivateProfileString("", _
"HKEY_Current_User\Software\Microsoft\Office\15.0\Word\Options", _

8 Responses to “Word 2013: Templates location and File/New”
  1. Rich says:

    Looking for help on labels. I am trying to print a return label and the only options in Label Options drop down is Microsoft or Custom. I have no idea where all the other options have gone. We had to uninstall and reinstall but my copy of Office is a One Click from Dell. It doesn’t give you options at install to add or remove things. Any suggestions? Thanks

    • WordMeister says:

      Hi Rich
      I think it best I refer you to the end-user forum on “Answers” where you’ll find people who work with Labels on a regular basis (it’s been years since I looked at that interface). When you ask, be certain to mention which version of Word you’re using as that will affect what’s in the UI and how it can be accessed. You should also mention which other kinds of options you used to have and aren’t seeing. Here’s the link:

  2. Michael says:

    In Word 2010, I was able to add a custom section to the ribbon and access frequently used templates from there. Any idea how to do that in 2013?

  3. Etgar-Sharon says:

    A simple and easy way:
    IN my case I edited the “default personal templates locations” pointing to the local server they reside in, then went to file- open – chose the “personal” link on top and under each template I have clicked the “Pin” ucon so that it is appearing on the main list as well

    • WordMeister says:

      Thank you for sharing, Etgar :-)
      I do have a question, however. If you are pinning the templates to the File/Open list then doesn’t that open the template, rather than creating a new document form it?

  4. Tim Jeffryes says:

    This is useful. I am looking for some VBA this is related but not exactly the same. It seems when launch word 2013 for the first time, the word “Personal” does not even appear under templates. I’d like to know if there is some VBA that can ensure that “personal” appears.

    • WordMeister says:

      Hi Tim
      I don’t know of any VBA that can change what appears in the Backstage. That stuff is pretty much “off-limits” to any developer interface. You might have better luck getting suggestions in the TechNet forums. There might be a Registry setting, for example.

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