I think many of us are still trying to come to terms with the fact that the only Help for Office 2013 is on-line. The official information can be found here:
http://technet.microsoft.com/en-us/library/cc178954.aspx
in the section AWS (Assistance and Worldwide Services).

The official line is that this is “better” all around. Help can now be searched on-line and translated. Of course, the fact that this was already the case for almost ten years isn’t mentioned…

Truth be told, the real reason is resources (financial). If Help has to be delivered with the product, then it has to be written before the product is released. This means lots of man-hours just prior to release, then down-time until the next product release. So, to a certain degree, the decision is understandable.

The other side of the coin, however, is that there’s no deadline that forces the documentation to actually be done and finished.

The result at the time of this writing, some months after the official release of Office 2013, is that the object model language reference (Help) hasn’t been reviewed for relevance to Office 2013, and new functionality isn’t fully incorporated. So you can spend literally hours trying to find information in the new, less friendly MSDN interface with the result that
you can’t find what you were looking for because it’s simply not there.

The “final straw” for me was a question about the Word object model in the Word for Developers forum the other day. So I’ve set up a new “page” on this blog to document un-documented behavior and information concerning Office. Everyone is welcome to contribute!

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