Insights for IT Professionals

Different Ways People Around the World Honor the Dead

Death is universal but different cultures around the world honor the dead in various ways. When a loved one dies, cultural rituals will often determine how a family lays the loved one to rest.

Mourning practices and events honor the lives of the deceased. In many countries, there are special events that take place every year to pay respect to the dead. All of these rituals, events and practices help people to remember the dead, get comfort and come to terms with grief and loss.  

America – headstones and urns

In Western cultures, like the U.S., families either choose interment in a grave or cremation for the deceased. They often memorialize their loved ones by choosing a beautiful headstone for the grave or keeping the cremation ashes in a special urn. They may go online and choose headstones and cremation urns by because this offers them privacy and they can select from many different ones to find those that suit their preference.

Mexico – “Day of the Dead” 

“Día de Los Muertos” in Mexico is probably one of the most famous celebrations of the dead. It lasts about three days, beginning of October 31. The celebrations are nationwide and include parades with people wearing skull face paint, singing and dancing. An essential part is to go to the graveyard to pay a visit to the graves of loved ones. At the graves, people will clean, weed, and decorate, bringing gifts like food, candies and flowers. 

Madagascar – “dancing with the dead”

A death ritual in Madagascar occurs every five to seven years after a loved one is buried. The Malagasy people exhume the loved one so the family can strip off the burial clothing and wrap them in fresh shrouds. The practice is known as “dancing with the dead.” The family members dance near the tomb while music plays. After the ceremony takes place, the crypt is sealed for another five to seven years. The ritual is believed to push the spirit of the person towards the afterlife. 

Tibet – sky burials 

Many Buddhists in Tibet choose a sky burial. They prefer this to interment in the ground. The body is left outside, often on top of a hill, where birds of prey will consume it. In this way, it organically becomes a part of nature. 

India – a Parade 

A tradition in Varanasi, India, is to parade the dead loved one through the streets. The body is dressed in colors that reflect the deceased’s virtues like knowledge or purity. It is sprinkled with water from the Ganges to encourage the soul to reach salvation and end the cycle of reincarnation. The body is then cremated on the cremation grounds of the town. 

Ireland – a wake

In Ireland, people hold a wake to celebrate the life of the deceased and food and drink are liberally consumed. People keep their windows open for two hours after a loved one has passed because they believe the soul needs a way out. After two hours, they close the windows again to prevent the soul from returning. All clocks are stopped at the time of death, and mirrors are covered so the spirit of the deceased isn’t trapped inside. 

South Korea – “Chuseok”

Koreans have their Chuseok festivities to remember their ancestors. Food is a key component of this festival, with many classic Korean dishes on the menu. Families wake up early and prepare a table for their ancestors. They bow twice towards the table and wait for the ancestors to receive their gifts. After this ritual, they will eat, and a visit to the tombs of ancestors is also part of the festivities. 

Key Components of Data Security in Cloud Computing

Daily, computers generate new data that eventually requires storage. The size of data owned by a business determines the choice of storage the business uses. When the data volume is more, cloud storage becomes the best option for the business. 

Data in cloud storage is held by a third party far away from the business premise, with the only method of access being the internet. It is stored and accessed online, a process that can compromise data security. Although businesses keep a backup copy for their data, its security remains key. 

Data security controls used by businesses

Because data stored in the cloud is in third-party servers, a business must use correct security measures to ensure it is safe during storage and retrieval. Businesses use different methods to enhance their data security. 

The process of securing its systems can be smoother through the help of an IT support company. The support will help the business get the right IT solutions, overcome the jargon, and achieve compliance. TCT has over 20 years of experience providing IT support services in Sydney, Melbourne, and Horsham. 

Access: Businesses limit the people authorized to access their cloud data. This includes the number of devices that can be used to access the data.

Encryption: Using encryption keys, the system changes the data into a format that cannot be read until the right access keys are keyed in.

Passwords: Passwords are used to identify authorized users. They can be text passwords, thumbprints, eye recognition, etc. 

Backups: All data is stored in the cloud but copies of the same date are stored somewhere else. It is a way to caution against data breaches, system failures, and loss due to disasters.  

Data resiliency and masking: Data resiliency means the business system can endure challenges resulting from data production, storage, and use. In case of failure, it is possible to recover data successfully. Failure can result from compromise, disasters, or power failure. Masking is done using masking software to hide data by obscuring it. 

Components of data security in cloud storage

Every action taken by a business engaging in cloud storage should be geared towards ensuring the total security of its data from all forms of breaches. Unauthorized access to cloud storage can pose fatal dangers to company data, whether it is done internally or externally. The high-level data security model for cloud storage must meet the standard threshold as follows:

Strict confidentiality

Confidentiality means the data remains secret to any person without authorized access. The people with the authority of access must not share the data or its access with third parties. Mostly, businesses boost data security in the cloud through encryption. If another person accesses the data, this is called breaching. It can be done through hacking or the use of spyware.

Its access must be controlled

Confidentiality means the data can only be accessed by authorized individuals but availability means the data can be accessed by users who need to use it. Users could be workers in a department like accounting or marketing who are authorized to use the company systems during work. 

Clients could also have a certain level of authorized access through actions such as access to an account, creating accounts, making purchases, or payments. This is made possible by putting in place the right system structures to enable authorized access. The IT department creates the relevant controls, channels, hardware, and security controls. 

The data must pass the integrity test

Anyone authorized to access the company systems or data should do so without fear that their actions shall be compromised at one point or another. The user should have strong confidence that their data hasn’t been subjected to modifications by some unauthorized individuals. They must not harbor doubts that their passwords could easily be compromised or they could lose their account data. This is the point where passwords come in and several levels of authentication. 

The Cybersecurity Risks You Need to Prepare for in 2022

Cybersecurity is a massive threat for every business as ransomware attacks and service disrupting malware keep increasing daily. Cyber security experts are the most sought-after professionals next to data analysts in the world. Different security risks pop up every year, and 2022 also comes with its own set of cyber protection risks. 

The vulnerabilities of remote work environment

Remote workers are the prime target of cyber attackers in 2022 as they work over various platforms and from scattered locations. It is easy to hack their computers, steal their data and target the core systems using the information stolen from one employee. From employee names to login details, several vital information gets stored in the remote working laptops, which get stolen easily. provides the best managed IT services to fight such remote working vulnerabilities. Their software solutions offer custom security to each remote working laptop making it hard for hackers to penetrate the virtual security wall. Teaming up with such an excellent company helps you stay focused on your business goals instead of worrying about security. 

Covid-related online scams 

COVID-related scams have been rampant for the past two years, and they are prone to increase enormously in 2022. Various scams selling online medicine for the disease or low-cost vaccination through a fake website get reported every day. People lose their money and expose their credit card details falling prey to such websites. 

Online ads and banners advertise extra immunity boosters, proven COVID relief, and promising super strength to fight the virus. Clicking on such ads or pop-ups leads you to a loading page that installs several bots into your browser to track valuable data about you. Stay aware of COVID scams as they target your cyber security like no previous cyber threats. 

SaaS data theft 

Software as a service is the key driving force of the IT industry today, and every business uses several services. The third-party vendors might not always be too careful to securely protect all your data and end up leaking some of the core employee or customer data. Data theft through SaaS providers has been increasing steadily since the last decade, and several companies admit a data breach happened through their service provider. 

Stealing the personal data of employees or customers and contacting them to provide a better service than your company is common. Losing clients, losing trust, and security threats are the major issues in SaaS data theft which you can prevent by selecting partnerships with legitimate companies. 

Ransomware and malware attacks

Ransomware attacks are turning into a massive threat for several big corporate companies worldwide. It is not easy to tackle the creative ways the cybercriminals launch ransomware into the office computer. Banks, hospitals, and many companies lose millions each time a ransomware announcement pops up on their screen, blocking access to their network. 

Clever malware attacks get into the system through various ways, from emails to simple pop-ups, which the employees open mistakenly. Mock web pages, password change requests, account verification requests, and several other fake forms make you download an attachment filled with malware to harm your system and gradually steal the details of your company or business. 

Security of Internet of Things or IoT

Several things in our home are connected to the internet, from security locks to light controls in the smartphone. It is crucial to protect the router, the primary internet source for the house. As the products connected to the internet keep increasing in our homes, the risks associated with hacking them also increase simultaneously. 

Take efficient steps to mask the IP address, use a legitimate paid VPN, and secure the primary internet connection through encryption and multi-level authentication. It is vital to use a strong password for the router and not disclose it even to close friends. Legitimate IT management services will help you get the extra layer of security. 

Steps to Accelerate a Data-Driven Culture Within Your Organization

Becoming a data-driven business goes beyond installing the right software and tools, hiring data professionals or running a one-off data literacy course. Data and analytics must become a fundamental part of your organizational culture. A data-driven organization collects, analyzes and uses insights from the raw data to address business problems, identify new opportunities, and improve profitability. 

For many companies, a strong data-driven culture is hard to establish. It is easier to incorporate data into the decision-making process than to make it part of the daily reality for all employees. Here are some steps to help you create a data-driven culture. 

Step 1: Establish data-driven goals

Data is a means to an end and not an end in itself. Collecting it means nothing unless you can analyze it and get insights from it. It is important for you to set goals for your data so your employees in various departments know why they need it and what insights can help them make improvements. For example, if a goal is to reduce customer churn rate, you need to track it over a period and identify the common behavior of customers who leave. 

Tridant delivers Business Intelligence solutions that help organizations to improve their performance by gaining insight into every aspect of their business so they can make data-driven decisions throughout the organization. 

Step 2: Decide which teams need access to which data sets 

Each department has its own requirements and different metrics are important to different departments. It is critical to establish which teams need access to which data. For example, marketing teams need access to metrics like customer acquisition costs, web metrics like bounce rate, conversion rates, email click-through rates etc. 

Sales teams need access to sales data across products and services. Customer success metrics will include call wait time, issues logged and resolved daily, escalation requests etc. It’s not helpful to give one department access to data – they all need it. 

Step 3: Define who collects and collates data

The responsibility for overseeing data collection usually falls on department heads. Once they pass this data onto management, collating it is important to make it usable. Having a central system is best for collating data. Data analysts can then feed relevant analysis and trends back to department heads so they can be put into practice. 

Step 4: Use the right data analysis tools

If you don’t use the right tools for data analysis, you will probably just end up with a collection of numbers that don’t mean much. Transmuting data into readable graphs and charts can make data more accessible to all employees who need to use it.

Step 5: Arrange specialized employee training

All employees need training in data literacy as this will help them to become more aware of the necessity of keeping it secure and how to use it to its fullest extent. There are many accredited data literacy training courses available for employees. It can be helpful to reward employees for using data insights effectively.

Step 6: Hire data experts

Organizations should consider hiring data experts as they can help identify the most useful metrics to track. They can initiate the right approaches to data collection, which can improve all aspects of your businesses and give you a model that’s sustainable for the future. They can help to ensure that your choices are logical and rational. 

Step 7: Keep updating your data stack

Fresh data is most useful and so adding new data to the data stack regularly is important. Customer habits and spending change over time and it is important to keep up to date for more informed decision-making.

Tips for Implementing a Hybrid Work Model in Your Organization

Businesses the world over are starting to return to normal. Nothing will really go back to what it once was and a hybrid work model is here to stay as the new norm. It’s not all going to be smooth sailing and having a mix of in-office and also remote workers will no doubt present some challenges in an organization.

The pandemic has brought in new ideas for organizations. As workplaces start to reopen, organizations find that many of their workforce aren’t keen to give up the remote work that was once forced on them. Greetly is a cloud-based visitor management system that serves businesses around the world as they start receiving their staff back to the office.

The digital receptionist will cope with everyone, even vendors, and sort out their e-signatures, visitor- and permanent staff badges and also inputs their reason for being in the office in the first place. It simply helps a business automate the data collection process, notifying the right person about the arrival of a guest to the facility. It’s available on a monthly subscription basis.

Introduce ‘at-home’ days

Managers that implement a hybrid work model will have to quickly clear up any confusion about who works when. In fact, one of the first things that workers need to do as workers return is to establish which days they will work from home.

True, not everyone will be given a choice about where they work, but many companies that have made use of remote working are expecting their staff to be flexible about the new arrangements. Many employees become unreasonable and want to hand in their resignation if they can’t work remotely full time anymore.

Ensure a super hygienic workplace

Before managers allow employees to return to the office, there are certain guidelines they have to conform to. They have to follow government guidelines to ensure the workplace is super hygienic. Coronavirus cases are still high in spite of vaccines and every workplace has to remain on high alert and remain ever vigilant about social distancing and hygiene.

The Government has made recommendations about- and also released the ‘Working Safely’ guidelines on how businesses need to continue with social distancing. They also suggest that where possible, workers should continue to work from home where possible.

Take stock of business requirements

Before you start welcoming staff back, think about how your new hybrid business will operate. Are there those days where all staff must be in the office? What office space is available and can social distancing be conducted? Does the business still have all the technology it needs to enable this hybrid system to work?

In fact, reviewing your business requirements and also your employees’ work preferences, you need to decide whether hybrid working would suit your organization and how everything will work. A key part of the hybrid workplace is collaboration software which is designed to minimize the confusion of lots of people all working on the same task but from different locations. There are apps that make it easy to collaborate wherever your team is.

You’ll need proper communication

For the success of your hybrid work model, an important priority will be setting up effective ways of communication with each other. What forms of communication will you use in an organization where some employees work in the office, others at home, and others doing both?

In a hybrid office, different communication methods will need to be used to enable employees to achieve their goals. Video calls, face-to-face conversations, emails, video conferencing, phone calls, and instant messaging are all communication tools that will be needed for hybrid communication.

Common Cybersecurity Attacks That Happen in a Remote Work Environment

Nowadays, cases of advanced cybersecurity issues are on the rise leading to data loss in so many organizations. Most remote employees unknowingly put the company’s data at risk. Data breaches may happen when sending emails, instant messages to the clients, or uploading documents to the cloud.

While working remotely may increase flexibility and enhance work-life balance, it may host many harmful activities like identity theft. Below are the common cybersecurity attacks that happen in a remote work environment.

Phishing schemes

Phishing schemes are processes that may trick remote employees into giving either their personal or the organization’s information. They are one of the biggest threats to the network’s security. Remote employees may unknowingly follow the worst security practices and end up giving hackers access to the company’s network.

Most phishing schemes involve posing as a legitimate entity, usually through email, to gather credentials about the company. The different companies must train their employees on the current vishing prevention tips to ensure that their data is safe. Inspired eLearning offers the best security awareness and compliance eLearning training solutions that will help protect the firm from cyber-attacks.

Denial of service

This type of cybersecurity attack floods your working computer or network and makes it impossible to transmit requests. In most cases, service denial attacks come from a computer network of different hackers. At first, the attackers will use the “handshake” process, among other techniques, and deploy a DoS that will trigger a crash of the machine. 

In some cases, a DDoS sends malware to different systems and controls all these systems from a common point. These common points are in different places and are difficult to trace. In most cases, the organization ends up losing hope in tracking them. That’s why it’s vital not to relax when working from a remote area.


It’s a cybersecurity attack where the attackers interrupt an existing conversation between the remote workers and the company. Man-in-the-middle is commonly referred to as eavesdropping, and it can lead to a lot of data loss by the company. The attacker will pretend to be a legitimate participant of the organization.

Man-in-the-middle may happen in different areas where the organization is hosting its services. That may be in email, web browsing, and social media. During the process, the traffic is filtered and the data stolen by using malicious software to provide the information on the other hand.


Malware may be a file or code that infects and steals remote workers’ data when delivered over the internet. It conducts everything that the intended attacker wants to achieve in the organization. With numerous methods that can be used to infect computer systems, malware may come in different forms that are hard to interpret. 

Suppose the remote employee clicks on the infected link. In that case, a dangerous malware program is installed on the computer systems to block access to the critical network components before an attack is fully launched. Malware also works by transmitting data in different hard drives to be needed for malicious processes.

Insider threats

Dealing with remote employees sometimes can be very difficult. When threatened with eviction due to poor work, some may even misuse access to the organization’s data systems. On the other hand, careless employees may not comply with the firm’s rules and policies that may trigger insider threats. Apart from remote employees, business partners may take advantage of working remotely to invertedly email data with phishing links.  

These actions may expose the organization’s data to hackers who may shut down the organization’s systems. Organizations need to keep track of the employees and business partners who intentionally avoid security measures to be more productive.


Dealing With Angry Customers Through Chat Mode

Live chat is real-time online communication that is useful for many purposes, including dealing with angry customers. Using live chat to resolve customer complaints proactively can prevent the situation from escalating. 

Angry customers may have various reasons for being irate, from defective products to unclear return policies. Whatever the situation, here’s some advice for handling it effectively. 

Be positive and patient

The most important qualities for a live chat agent are positivity and patience. Irrespective of how a customer behaves, the best response is a positive one. The agent has to remember that the customer is not angry with them and reacting angrily isn’t productive. It will just make the situation worse and the company may lose the customer. When the customer talks about the experience, it hurts the reputation of the business. 

A best practice when using live chat is to give customers a prompt response. Angry customers will just get angrier when they have to wait hours for a response. Chat Support offers some other live chat best practices and the benefits of live chat

Listen actively

It is best to give an angry customer a chance to explain the entire situation without interrupting or dismissing it as trivial. Before trying to fix the problem, it is important to acknowledge what the customer is feeling. Once they have a chance to vent, they are in a better position to listen to what a chat agent has to say. Giving a genuine apology after they have vented may be enough to diffuse their anger. 

Use the customer’s name

Sometimes angry customers feel as though they are dealing with a robot rather than an empathetic live human being. Customers feel more valued when a chat agent responds to them using their names. It can make them feel as though attention is being given to their specific complaint by someone who actually cares. 

Find out what the customer really wants

A live chat agent has to step into the customer’s shoes to act with wisdom and offer a solution. This means cutting through the anger to find out what the customer really wants – an apology, a discount on a bill, or a free upgrade to resolve the problem. 

Sometimes an apology is all a customer wants. Don’t just offer a discount at random when what the customer wants is a solution to a problem. Offering a quick and efficient fix can help to retain the trust of the customer. The most important thing is to serve the customer’s needs and looking through prior chats and notes made by other chat agents can provide insight into this.

Admit mistakes

When a chat agent admits that the company has made a mistake, the customer is more likely to be willing to forgive. Hiding mistakes and refusing to accept responsibility will have the opposite effect and may make customers leave. 

Having a policy in place to handle various problems that may arise, such as software issues or a product recall, can help agents to serve angry customers quickly, give them the information they want, and let them know what will be done to fix the problem. 

Agents may need a short ‘time out’

Even handling an angry customer using all the above best practices can still be a stressful experience. It is helpful for agents to have a short break after dealing with an angry customer rather than just going on and responding to the next customer. 

Angry customers are a part of doing business and some may have legitimate reasons for being angry while others may not. The confidence to deal with angry customers and diffuse the situation often only comes with practice. 

Planning to be a Vlogger? Here’s What You Will Need

 Many people are turning to social media to earn a living as influencers. Some of them choose to use the vlogging medium to gather followers and draw the attention of companies that might want their products endorsed.

While people and companies still have blogs, some have found that a vlog, or video blog, is more effective. Examples of such instances would be people who publish content about fashion and travel. Here is what you need to become a successful vlogger.

Grab attention

Your vlog should be attractive and draw viewers’ attention to keep them engaged. Those new to this field should understand the value of stream overlays from Melon App. Stream overlays help vloggers portray a style or theme for their videos that are eye-catching and interactive. Create unique content using stream overlays, including displaying your channel name, using subtle animation, and deploying colors relating to your brand.

Put a stream overlay to work in ways that suit your needs. Incorporate it to show your channel name, social media handles and acknowledge users’ contributions, such as donations. Experts advise using overlays sparingly, with less being more, in colors that complement each other and do not detract from the content.

Understand the target market

With so many vloggers vying for users’ attention, your contributions need to stand out from others. This requires intensive research before launching a vlog. It might seem that successful vloggers started their endeavors on a whim. The truth is that a lot of planning and forethought goes into this process. Going into vlogging without a plan seldom yields successful results.

Start researching your target market by asking what demographic of users you want to reach with your vlog. This group will be your ideal audience, and any decisions about content and appearance must be geared toward their preferences. The approach to getting Generation X’s attention is not the same as gaining notoriety among millennials. Once you understand who you want to watch your vlog, plan around their tastes and needs.

Content creation

A great idea and the right technology will serve no purpose without meaningful content that viewers enjoy. Audience engagement is essential as it draws new viewers’ attention and keeps existing followers coming back for more. People should look forward to your next installment of content. Again, a lot of content you see online seems spontaneous. The reality is that it is probably not, with several takes required to get the perfect video.

Keep your content original and authentic as people disengage if they feel you add nothing unique or have plagiarized another vlogger’s work. Originality is essential for vlogging success. Therefore, use established vloggers’ work for inspiration but do not copy it too closely.

Rules for content

Content should be informative and entertaining. Add a little humor to the mix as people appreciate seeing the lighter side of life. Ensure that you use grammatically correct language since many viewers are nitpicky about scripts littered with mistakes. Research your content, so it is fact-based as people use the internet for research. If your vlog is full of inaccuracies, they will not return for the next installment.

Conclude a video with a call-to-action statement or ask viewers questions that they can answer in the comments section. Remind them to follow you on social media.

Go live

Part of a successful vlog is going live. This is a risky endeavor as so much can go wrong, and it could have long-lasting consequences. Build a rock-solid brand before attempting live videos.

When going live, keep the videos short and simple. We tend to digress and repeat ourselves when working without a script, which viewers find tedious.

Is Print Media Really a Dead Avenue for the Advertisers?

Over the last few years, digital advertising platforms have soared and become a huge success for many businesses. The popularity of print media for advertising has diminished over time, causing many people to wonder whether it is a dead advertising avenue.

Web marketing has become a norm and is slowly overshadowing the traditional advertising methods. Facebook, Twitter, Instagram, LinkedIn, and YouTube are the most popular online channels, hosting many users daily. These channels play an important role in attracting consumer attention and reaping new traffic. 

The print media decline

The general rule of thumb is that media becomes obsolete to pave the way for new developments in any industry. For instance, telegrams were replaced by telephones and electronic media has now replaced print media.

The world is shifting from the revolutionary creation of the Gutenberg printing press. Advanced forms of delivering information to existing and potential customers are making businesses withdraw from print advertising. 

Businesses are embracing the power of social media advertising. If you need to create a digital space for your business, leverage the power of social media followers. is a brand that can help you buy Instagram followers with profiles that belong to real people. With that, any advertising content you create for your audience can be shared widely, leading to traffic generation and leads. 

Reduced interaction of print media

Print media constitutes physically printed content, including newspapers, magazines, brochures, and flyers. It targets business customers, consumers, and other prospects. Technological developments and the emergence of web advertising are causing businesses to shift from this traditional media.

Advertising is not just about telling the customers what to buy. It is a means of engaging with them by looking for ways of solving their problems and getting their feedback. Print media does not provide room for great user interaction, so brands prefer digital media because it is interactive. 

Ineffective marketing

As opposed to electronic media, and more so, the internet, print media does not reach a massive audience globally. Print media is limited to a particular city or area. In contrast, the content that is published via electronic media can be distributed globally.

Businesses are seeking global expansion and so they consider print media insufficient and irrelevant. Online content is easily accessible to anyone as long as they have an internet connection. 

To reach more customers, print media firms opt to distribute content electronically and use the internet for content publication. 

Using print media to advertise a technology product may be ineffective than web advertising because a newspaper may have less audience. Young people who grew up with no print media exposure are more likely to be engaged online than with newspapers or magazines. 

Customization limitations

Print media cannot allow businesses to set their preferred advertising budget or their campaign length. Print audiences are found across demographics and this complicates the process of targeting and retargeting.

With digital media, it is easier to set the advertising budget and create content targeting a particular category of customers. The strategies of digital marketing like the Facebook ads allow advertisers to tailor their ads for a particular audience according to their gender, age, interests, and location. 

Difficult to track performance

After spending a particular amount of money on print advertising, there is no quantifiable way of evaluating its performance in terms of return on investment. It is all about paying the media company and waiting for results that are not initially predefined.

Businesses are looking for ways to track their marketing campaign by leveraging digital marketing. It is easier to assess the number of clicks, impressions, and the contribution of the marketing campaign to ROI. 

How to Safeguard Your E-Commerce Store from Hackers

Not only have businesses had to try and keep their stores operational during covid-19, but safety and security have to be a priority all year round. Your e-commerce store has an ongoing problem to contend with hackers as their mission is to cause enough damage to permanently shut the doors of your profitable e-commerce business.

Prevent the infiltration of your inbox

Every e-commerce store wants customers but if a customer believes that a threat lurks there and their credit card’s number can be stolen, they won’t shop there any longer.

Cybersecurity is imperative to protect sensitive data and GoAnyWhere’s award-winning managed file transfer software knows that the days of simple firewalls and antivirus software are no longer sufficient.

The Secure Mail client can send messages and files as secure packages to many people and recipients receive an email with a unique link to each package for tracking purposes. With no file size restrictions, they’re able to then download the message through a secure HTTPS connection.

Keep software updated 

There is a great need for the security of online transactions. When a consumer clicks on the pay button, a host of encrypted automatic messages go between the different parties on the internet and the credit card networks.

An e-commerce store has to ensure that it keeps all software up to date – the server operating system and the software running on the website. Certainly, if you are using a managed hosting solution, you don’t have to apply security as it is the hosting company that does this.

Choose the right ISP

Internet service providers are not all the same. There are many so it’s always a wise move to go with the one that comes with built-in security features. Some think that internet service providers should offer better cyberattack response services, but until that does happen, an e-commerce store needs to take extra security measures.

And yet, an ISP is an important consideration with enterprise cybersecurity. The best ISP is in a position to help mitigate network attacks against its customers. You want your ISP to offer protections against things such as mobile device vulnerabilities and most of the better ISPs offer this.

It involves downloading an ISP-specific security application within a network on each mobile device. The ISP can then monitor each mobile device.


HTTPS is a protocol providing security over the internet. It makes sure that users are communicating with the server they expect.

For privacy, it is advisable to use only HTTPS to avert attacks. SSL can’t give 100% security so everyone who works for you needs to be aware of security practices. It is interesting to note that with Google, you rank better if you use HTTPS.

You can still go further with security by setting up HTTP Strict Transport Security (HSTS) to disallow insecure HTTP for your domain.

Steps to secure your e-commerce site

Always use complex passwords. This could mean longer, more complicated passwords with a mix of upper- and lowercase letters, computer symbols and numbers. Avoid typical passwords around birthdays.

Another way to keep your e-commerce site safe is to keep your browser, apps and OS updated, as these updates have the latest anti-hacker fixes. When it comes to spam, don’t click on messages from unrecognizable parties and sinister-looking attachments.

Are you aware of people uploading something to your website? Maybe they’re even abusing the privileges you’ve given them and are loading malicious files or uploading a huge file that brings your website down. If you need to allow file uploads, you have to protect yourself.