How to Safeguard Your E-Commerce Store from Hackers – Insights for IT Professionals

How to Safeguard Your E-Commerce Store from Hackers

Not only have businesses had to try and keep their stores operational during covid-19, but safety and security have to be a priority all year round. Your e-commerce store has an ongoing problem to contend with hackers as their mission is to cause enough damage to permanently shut the doors of your profitable e-commerce business.

Prevent the infiltration of your inbox

Every e-commerce store wants customers but if a customer believes that a threat lurks there and their credit card’s number can be stolen, they won’t shop there any longer.

Cybersecurity is imperative to protect sensitive data and GoAnyWhere’s award-winning managed file transfer software knows that the days of simple firewalls and antivirus software are no longer sufficient.

The Secure Mail client can send messages and files as secure packages to many people and recipients receive an email with a unique link to each package for tracking purposes. With no file size restrictions, they’re able to then download the message through a secure HTTPS connection.

Keep software updated 

There is a great need for the security of online transactions. When a consumer clicks on the pay button, a host of encrypted automatic messages go between the different parties on the internet and the credit card networks.

An e-commerce store has to ensure that it keeps all software up to date – the server operating system and the software running on the website. Certainly, if you are using a managed hosting solution, you don’t have to apply security as it is the hosting company that does this.

Choose the right ISP

Internet service providers are not all the same. There are many so it’s always a wise move to go with the one that comes with built-in security features. Some think that internet service providers should offer better cyberattack response services, but until that does happen, an e-commerce store needs to take extra security measures.

And yet, an ISP is an important consideration with enterprise cybersecurity. The best ISP is in a position to help mitigate network attacks against its customers. You want your ISP to offer protections against things such as mobile device vulnerabilities and most of the better ISPs offer this.

It involves downloading an ISP-specific security application within a network on each mobile device. The ISP can then monitor each mobile device.


HTTPS is a protocol providing security over the internet. It makes sure that users are communicating with the server they expect.

For privacy, it is advisable to use only HTTPS to avert attacks. SSL can’t give 100% security so everyone who works for you needs to be aware of security practices. It is interesting to note that with Google, you rank better if you use HTTPS.

You can still go further with security by setting up HTTP Strict Transport Security (HSTS) to disallow insecure HTTP for your domain.

Steps to secure your e-commerce site

Always use complex passwords. This could mean longer, more complicated passwords with a mix of upper- and lowercase letters, computer symbols and numbers. Avoid typical passwords around birthdays.

Another way to keep your e-commerce site safe is to keep your browser, apps and OS updated, as these updates have the latest anti-hacker fixes. When it comes to spam, don’t click on messages from unrecognizable parties and sinister-looking attachments.

Are you aware of people uploading something to your website? Maybe they’re even abusing the privileges you’ve given them and are loading malicious files or uploading a huge file that brings your website down. If you need to allow file uploads, you have to protect yourself.

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