Exporting Mailbox content to PST using EAC in Exchange Server 2013

Hola amigos!  (Live from Santiago/Chile)

In Today’s post we are going over the process to export Mailboxes using EAC. We are not going to cover the permissions requirements to perform such task on this post but it will be the content of the following post, so stay tuned!

In order to export a mailbox to PST in EAC is a piece of cake, let’s open EAC, then click on recipient, mailboxes, select the desired user and click Export to a PST file


In the new page, the mailbox selected previously will be already selected, we have a chance to change by clicking on browse. Also, we can decide which mailbox we are going to export to a PST (the mailbox or the archive one). Click on Next.


In the following page we need to specify a folder and the name of the PST file. In Today’s morning post we went over the process to create the shared folder (ExUtil$):


Final page of the wizard, we can configure to send a message when the process is finished. Let’s leave default settings and click Finish.


The alert will pop-up in our EAC saying that the process has started. Now it’s time for a coffee and bring your cell phone  (I hope a Windows 8 device Smile ) with you so you can keep your social skills in the cafeteria and you will still be able to know when the process is done.


Here we go.. the message that you are going to receive when the export process is over. Easy, isn’t it? Exchange has done all the hard work, now you can forward the message to your boss/user saying that it’s all good and keep the conversation in the cafeteria!!


Anderson Patricio
http://www.andersonpatricio.org (Portuguese)
Twitter: @apatricio

5 thoughts on “Exporting Mailbox content to PST using EAC in Exchange Server 2013

  1. Hi
    Great post, but…

    I’m new to Exchange 2013 – just migrated and looked for the Export to PST where your option is, but alas I do not have this option in the more options.. All I have is export to CSV.

    Any suggestions?

  2. @Troy: Make sure you add the user account you are wanting to use in EAC for the import/export tasks to the ‘Recipient Management’ security group in AD. Log off and onto EAC again and the export/import options will then be visible.

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