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Once you succesfully upgrade from CRM 1.2 to CRM 3.0, you have to register within 30 days or the software will be disabled until it is registered. But suprisingly, you might notice that the registration fails even after repeated attempts if you are accessing internet using ISA Web-Proxy Client. To troubleshoot, you have to look for registration errors found in C:\Documents and Settings\<Logged-in-user-at-the-time-of-registration>\Application Data\Microsoft\MSCRM\Logs\crmreg.log. 14:51:58|   Info| Step3 – Register CRM14:51:59|  Error| The underlying connection was closed: Unable to connect to the remote server.The remote server returned an error: (407) Proxy Authentication Required.14:52:02|Warning| User choose to not complete registration14:52:02|Verbose| Closing CRM registration … Continue reading Unable to register CRM 3.0 after the upgrade.

In CRM 3.0 Crystal Reports moved on to SQL Reporting Services (SRS) and after the CRM 1.2 migration, you will not be to access the reports that were created /developed / customized in version 1.2. To confirm the same, I quickly wrote to some of the Microsoft Dynamics CRM MVP’s and they quickly responded (Kudos). Anne Stanton: It is correct that Microsoft dropped Crystal and that you can’t “migrate” the reports to SRS. Needless to say one of the huge disadvantages of customizations (the environment always changes). On the other hand there is built into 3.0 the ability to get access to … Continue reading CRM 1.2 Crystal Reports moved on to SQL Reporting Services (SRS) in CRM 3.0

ISSUE# 3 So, now you have restored the database, corrected the mappings in Deployment.xml and we are ready to install CRM 3.0. Before you actually install CRM 3.0, run Microsoft CRM 3.0 Upgrade Advisor Wizard (CrmUpgradeAdvisor.exe). Advisor Wizard is a diagnostic tool that you can use to determine if your Microsoft CRM 1.2 installation can be upgraded to Microsoft CRM 3.0 and also make sure you have the licensing information.  You might see some Errors in the Upgrade Advisor report as shown and update the SQL SP3 to SP4; – <Errors> + <Error CheckId=”E195606F-7BE7-49dc-9BFB-ADC4F144C79D“ CheckType=”Microsoft.Crm.Setup.Server.SqlServerValidator“ GroupId=”Sql“ Description=”Version“ message=”Minimum required version is SQL … Continue reading Step-by-Step Microsoft CRM 1.2 Migration to CRM 3.0 Part – IV

ISSUE# 2 Moving ahead to the next issue you might encounter error: “An error occurred during mapping the computer accounts – the mapping failed” if the “Deployment.xml” file contains mapping of old (in my case it was old CRM server) servers which are not existing in the Active Directory. <mapping type=”computer“ role=”“ dbname=”“ oldguid=”{3fbd6178-2aad-4911-8b46-8f00547de3e0}“ newguid=”<update manually>“ oldname=”CN=CRM-OLD-SERVER,CN=Computers,DC=sadad,DC=com“ newname=”<update manually>“ oldsid=”S-1-5-21-622582695-539100016-4190993944-1642“ newsid=”<update manually>“ /> To circumvent this problem, you have to delete the above mapping for OLD-SERVERS. Save Deployment.xml and run RedeployWizard.exe successfully.

As discussed in my previous blog entry, lets now take a peek at some of the issues you might encounter whilst CRM 1.2 Migration to CRM 3.0. ISSUE# 1: 1. Importing “Mapping.xml” and “Deployment.xml” XML files might fail on the new test server with error: “An error occurred during mapping the computer accounts – the mapping failed”. To resolve this error, open import.log for more details. There is a KB article which discusses about hot fix but that might not help. More information on http://support.microsoft.com/kb/889685/EN-US/ The reason you get this error is due to the fact that the computer names of the … Continue reading Step-by-Step Microsoft CRM 1.2 Migration to CRM 3.0 – Part II

Ok, I am involved in CRM 1.2 migration to CRM 3.0 and I thought I had rather share my CRM migration experience :-). Before you do and In-Place-Upgrade, you might want to easily replicate the CRM 1.2 installation in test-bed using Microsoft Business Solutions CRM Redeployment Tools which includes User Data Export Wizard and the Microsoft CRM Redeployment Wizard. 1. Backup the following from the Production aka Live Server; Run User Data Export Wizard (\Export folder), to extract Active Directory information about CRM OU, its structure, the CRM users, their roles and group memberships n 2 XML files named “Mapping.xml” and … Continue reading Step-by-Step Microsoft CRM 1.2 Migration to CRM 3.0 – Part I