Month: February 2009

I got a call that Internet Explorer kept crashing when trying to click on a link. I suggested upgrading to Acrobat 9. That did not help. I did a site visit and got nowhere fast. I tried doing IE reset, deleting temp IE files and deleting temp files. No diff of course. To be less vague the insurance company had links to pdf files. I could save them and open them but when I would click on them in IE to view in IE it would crash IE. I gave up. A few weeks later another user at another account … Continue reading Internet Explorer crashes when viewing pdf files.

I got a call that a person could not send email using Microsoft Mail in Vista. Charter Cable said just use our web interface. Not so easy for my customer. I used Log Me In free edition so I could see what they were doing. Yes indeed it was failing with useless messages. I tried turning off their Circuit City supplied Webroot firewall. No difference. I started a download of Wireshark. The download is taking forever. I tried to download on my workstation and the download was done in less than a minute. I fuss about my slow download speed … Continue reading Microsoft Mail, telnet, Wireshark, WHS, crummy cable internet