So what do you want?

On January 22, 2006, in Rants, by

I want a SBS best practices tool.
I want a automatic GUI domain migration.
I want a ISA log that doesn’t track the first ‘unauthenticated and then authenticated’ log in the log file.  Pick one,  I don’t need both.
I want a tool that goes into a Spyware infested XP and can lift out all the good data and clear off the bad.
I want OEM systems to stop shipping with all the crud they do.
I want to have filtered audit logs that will warn me when only the bad stuff is occuring.

I want all error logs to be written in plain readable English and not require me to go first to and then to google and then dig up something else.

I want all wizards to tell me proactively when I’m about to screw something up and didn’t mean to do that….

I also want world peace and and end to world hunger and everyone getting along and virtual hugs to everyone and know that there’s not enough money in the world to get ever everything I want out of either Microsoft or SBS or the rest of that list.

At the end of the day someone says “okay we can do this, we can’t afford to do this”.  It’s called a budget.  It’s something that we in Small Business tend not to do like our Big Server counterparts.  This is budget season where my sister works and the manuverings and stuff that goes on as they snip a bit from here… do a bit over there… and in the end no one gets everything they want.  It’s a compromise.

In small business, our budget is typcially the checkbook or the credit card.  The ones I’ve seen never sit down with a plan at the beginning of the year and forecast revenues and expenses.  They don’t set an ‘expense goal’ as it will for departments.  There isn’t this end of the year, let’s spend our budget because if we don’t we won’t get it allocated to us next year ridiculousness that large companies have. 

I’m also going to generalize and say that many small businesses are cheap.  Dirt cheap.  And what they don’t realize that their manner of ‘break/fix’ computers is not only costing that firm more in the long run, it’s placing them at much greater risk.  But that’s the problem isn’t it with small businesses.  They aren’t used to the budget and plan method are they?  Rather then break it and panic and fix it.

So what do you want?  Because you can’t get it all.  It’s about choices and trade offs isn’t it?


5 Responses to So what do you want?

  1. David Schrag says:

    I’m not sure I get your point. Some of the things on your wish list would not cost any more money, they would just require better decision making. (OK, maybe it costs more money to hire smarter people, but I don’t think that’s where you’re going.) So some of the gripes that we have with software are perfectly legitimate.

    Also, are you condemning small businesses for running without a budget, or praising them? How many excellent ideas have been scrapped at big corporations or governments because they didn’t fit into a plan that had been developed months or years ago? The flexibility that comes with small budgets that can easily be changed is one of the things that gives small businesses the potential to make radical improvements quickly.

  2. Susan says:

    All of those do cost money. They cost time and effort in testing. They cost to code. They cost to develop. They cost to evaluate the marketplace to ensure they are answering the needs.

    That’s just what “I” want. Who’s to say that others want what I want?

    No, my point is for everything there is a cost. A price tag. And sometimes if you can’t spread that cost over enough sales units, you won’t make enough money to stay in business.

    Things do not come for free.

  3. Alun Jones says:

    Don’t forget, too, that a feature that takes two lines to code still needs a few dozen lines to test, a study to make sure no regressions are introduced, a few hours writing support documentation…

    Merely throwing people at the problem, too, is a bad idea – where a good program can be developed by five people, that same program developed by a dozen people is large, unwieldy, complex, and incoherent.

  4. Philipp Kohn says:

    Hi Susan,

    when i think of SBS Server then these are the things I wish to be in SBS:

    – MOM Workgroup Edition like Health-Monitoring
    – Virtualization Build in directly the Operating System for a complete Hardware-independent Disasterrecovery.

    Like it is showed here:

    Microsoft has great plans in virtualization but sadly it´s not here yet. 😉

    I can´t wait for Longhorn Server and Microsoft’s Next Gen Virtualization…

    The coolest thing I heard off 2005 is a Version of Longhorn Server that´s complete Shell-Based (without a gui) like most Linux-Server. This info is not official but the informant I had is a true insider so I believe him… and be happy looking forward for great Products.

    Regards Philipp Kohn

  5. Tim Barrett says:

    I want an SBS server that documents all of it’s settings automatically in a OneNote document (still).